Page 38 – Support | Kriesi.at – Premium WordPress Themes

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January 5, 2016 at 2:37 am in reply to: Avia Layout Builder/Architect not loading anymore #559678

Elliott
Inactive Moderator

Hey André!

Send us a WordPress login and we’ll take a look.

Be sure that Enfold is updated to the latest version, 3.4.7, and that all plugins are deactivated while testing.

Best regards,
Elliott

January 5, 2016 at 2:36 am in reply to: Adding image to hamburger on the bottom #559677

Elliott
Inactive Moderator

Hey!

I see. That’s actually a pretty difficult thing to do since the mobile menu is created via javascript. It would be best to hire a freelancer to help you out with this customization.

Regards,
Elliott

January 5, 2016 at 2:32 am in reply to: Footer Help #559675

Elliott
Inactive Moderator

Hey!

Go ahead and set it up and then send us a link to your page so we can check it.

Cheers!
Elliott

January 5, 2016 at 2:30 am in reply to: Upload images #559672
Elliott
Inactive Moderator
Hey clarissamansour!

Turn on WordPress debugging and check your server error logs to see if there is any useful information in there.

See here for how to increase the upload limit, http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/.

Best regards,
Elliott
- This reply was modified 9 years, 2 months ago by Elliott.
January 5, 2016 at 2:29 am in reply to: Mobile header covering part of page #559670
Elliott
Inactive Moderator
Hey stacieclark!

Add this to your custom CSS.
```
@media screen and (max-width: 767px) {
#top #main {
    top: 80px !important;
    position: relative;
}
}
```
Cheers!
Elliott
- This reply was modified 9 years, 2 months ago by Elliott.
January 5, 2016 at 2:23 am in reply to: color section layout problem w/ Mobile #559668
Elliott
Inactive Moderator
Hi Tilman!

I checked your link but I’m not sure I understand. Can you take a screenshot highlighting the problem?

Cheers!
Elliott
- This reply was modified 9 years, 2 months ago by Elliott.
January 5, 2016 at 2:20 am in reply to: woocommerce coupon code not working // undefined index in buttons_fullwidth.php #559664

Elliott
Inactive Moderator

Hey frankwelschlehmann!

It says “VIP discount code applied successfully”, so it appears to be working on my end.

Cheers!
Elliott

January 5, 2016 at 2:15 am in reply to: WooCommerce Remove Product Sorting #559663

Elliott
Inactive Moderator

Hi Bob!

Send us a link to your page and let us know which you are wanting to remove and we’ll take a look to see if we can get you some CSS.

Best regards,
Elliott

January 5, 2016 at 2:14 am in reply to: Grid Row – Mobile Behavior #559662

Elliott
Inactive Moderator

Hey BrendaSarg!

Can you take a screenshot and highlight what your trying to do so we can get a better idea? If your trying to keep that layout even on small screens it’s going to look very small and scrunched up.

Best regards,
Elliott

January 5, 2016 at 2:12 am in reply to: grid responsiveness inconsistent #559660
Elliott
Inactive Moderator
Hi!

That’s how it works if you have the grid set to 3 columns. It sounds like your wanting to set it as 4 columns instead.

Best regards,
Elliott
- This reply was modified 9 years, 2 months ago by Elliott.
January 5, 2016 at 2:07 am in reply to: button link broken on videos #559657
Elliott
Inactive Moderator
Hey!

Your disabling them with CSS in your child theme.
```
.av-click-overlay, .av-slideshow-caption, .avia-slide-wrap {
    pointer-events: none;
}
```
Regards,
Elliott
January 5, 2016 at 2:01 am in reply to: Remove amount of comments #559655
Elliott
Inactive Moderator
Hey skeereweer!

Add this to your custom CSS.
```
.slide-meta-comments, .slide-meta .slide-meta-del {
    display: none !important;
}
```
Cheers!
Elliott
January 5, 2016 at 2:00 am in reply to: Avia Layout Builder not showing #559653

Elliott
Inactive Moderator

Hi scottrseeley!

Update to the latest version and then send us a WordPress login and we’ll take a look.

Be sure to deactivate all plugins while testing.

Cheers!
Elliott

January 5, 2016 at 1:57 am in reply to: Masonry and Lightbox Border (1 of 3) #559652
Elliott
Inactive Moderator
Hey alfpress!

Try adding this to your custom CSS.
```
img.mfp-img {
    border: 3px solid black;
    padding: 0px !important;
}
```
Best regards,
Elliott
January 5, 2016 at 1:51 am in reply to: Tried to fix my contact form and now my site is completely broken!!! I need help #559650

Elliott
Inactive Moderator

Hey!

I didn’t have any issues updating your about page. Is there a certain page your having issues with? You are using a caching plugin so be sure to clear it’s cache if you want to see your changes on the frontend.

You can register with the new purchase code if you wish, https://kriesi.at/support/register/.

Regards,
Elliott

January 5, 2016 at 1:45 am in reply to: Added (Single) Image Caption Style (2 of 3) #559641
Elliott
Inactive Moderator
Hi alfpress!

Add this to your custom CSS.
```
.av-image-caption-overlay-center {
    padding-top: 40% !important;
}
.av-image-caption-overlay-center font {
    background: rgba(0,0,0,0.3);
}
```
Cheers!
Elliott
- This reply was modified 9 years, 2 months ago by Elliott.
January 5, 2016 at 1:42 am in reply to: Change font and style of text in tabbed element (3 of 3) #559639

Elliott
Inactive Moderator

Hey alfpress!

Yes, you can find the CSS for the tab element starting around line 867 in the /enfold/css/shortcodes.css file.

Regards,
Elliott

January 5, 2016 at 1:38 am in reply to: read more button in blog cut off #559636
Elliott
Inactive Moderator
Hi!

Add this to your custom CSS.
```
.html_elegant-blog .avia-content-slider .read-more-link { top: 0px !important; }
```
Regards,
Elliott
January 5, 2016 at 1:36 am in reply to: Remove bullets / dots in full screen slider #559633
Elliott
Inactive Moderator
Hi skeereweer!

Add this to your custom CSS.
```
.avia-slideshow-dots { display: none !important; }
```
Cheers!
Elliott
January 5, 2016 at 1:33 am in reply to: FB and Twitter images #559631

Elliott
Inactive Moderator

Hi islandjoe1!

Try this out, http://kriesi.at/documentation/enfold/enable-cors/.

Cheers!
Elliott

January 5, 2016 at 1:32 am in reply to: the events calendar & woo tickets is not shown properly #559630
Elliott
Inactive Moderator
Hi karemalbash!

Try adding this to your custom CSS.
```
.av-single-event-content {
    width: 100% !important;
    float: none !important;
    margin-left: 0px !important;
    margin-bottom: 30px;
}
```
Cheers!
Elliott
January 5, 2016 at 1:29 am in reply to: Avia Layout Builder not loading/working #559626

Elliott
Inactive Moderator

Hi!

@FHChamberlain, Your login information is not working for me, please check it.

For everyone else please create a separate topic and include your login information. Make sure your using the latest version of Enfold, 3.4.7, and that all plugins are deactivated.

Cheers!
Elliott

January 5, 2016 at 1:26 am in reply to: Margin/Alignment issue #559622

Elliott
Inactive Moderator

Hey denisesl23!

Send us a link to your page and take a screenshot highlighting what your trying to do.

Regards,
Elliott

January 5, 2016 at 1:25 am in reply to: Problem with the Advanced Layerslide #559621

Elliott
Inactive Moderator

Hi!

The codemirror.js file is giving me a 404. The LayerSlider needs that. Send us a FTP login so we can take a closer look.

Cheers!
Elliott

January 5, 2016 at 1:18 am in reply to: read more button in blog cut off #559616

Elliott
Inactive Moderator

Hey skeereweer!

Send us a link to your page and we’ll take a look. You can set your reply as private if you wish.

Regards,
Elliott

January 4, 2016 at 4:53 am in reply to: LayerSlider solo sale una imagen. #559000

Elliott
Inactive Moderator

Hi Buenaventu!

Can you send us a WordPress login and a screenshot highlighting the problem?

Regards,
Elliott

January 4, 2016 at 4:52 am in reply to: woocommerce – Category catalogue images randomly changing size #558998

Elliott
Inactive Moderator

Hi!

I don’t think WordPress is going to be able to resize that one as it’s 242 x 323 which means the height is a lot longer than it’s width. You’ll want to crop it yourself or upload an image with a better aspect ratio (width > height) so WordPress will be able to resize it.

Best regards,
Elliott

January 4, 2016 at 4:47 am in reply to: Layer slider header for Blog Single Post, Category & Archives #558994

Elliott
Inactive Moderator

Hi lucky19!

Even though this question gets asked a lot it’s actually a difficult thing to do. I would consider creating a feature request here, https://kriesi.at/support/enfold-feature-requests/, and if it gets enough interest we may see something get added in a future update.

As it is now there is just too many changes needed for it for us to do in the forums.

Cheers!
Elliott

January 4, 2016 at 4:44 am in reply to: Preview images size and placement – blog section #558990

Elliott
Inactive Moderator

Hi!

Are you talking about the featured image for the “Life after a bad review” post? It’s displaying as 500 x 305 on my end. Can you take a screenshot and highlight what your seeing?

Regards,
Elliott

January 4, 2016 at 4:39 am in reply to: Grid Row Custom Background Image Hover #558987
Elliott
Inactive Moderator
Hey!

You can target each grid cell like so.
```
#av-layout-grid-1 > div:first-child {
    background: white !important;
}
#av-layout-grid-1 > div:first-child:hover {
    background: url("URL to your image") !important;
}
#av-layout-grid-1 > div:nth-child(2) {
    background: white !important;
}
#av-layout-grid-1 > div:nth-child(2):hover {
    background: url("URL to your image") !important;
}
#av-layout-grid-1 > div:nth-child(3) {
    background: white !important;
}
#av-layout-grid-1 > div:nth-child(3):hover {
    background: url("URL to your image") !important;
}
```
Cheers!
Elliott
Author

Posts

Viewing 30 posts - 1,111 through 1,140 (of 14,834 total)

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