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Viewing 30 posts - 6,061 through 6,090 (of 9,352 total)
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  • in reply to: Enfold: CloudFlare / Icons Not Showing After Theme Update #202851

    Hi Tim!

    Thank you for the hint. I marked this thread for the other support staff member in case someone needs help with the CloudFlare setup.

    Best regards,
    Peter

    in reply to: Vendor Prefixes #202849

    Hey Imburr!

    Thank you for the hint. I marked it for Kriesi and asked him to look into it. For a quick fix you can try http://prefixr.com/ which should output cross browser compatible prefixes.

    Regards,
    Peter

    in reply to: Downgrade Enfold theme!!!!!!!!!! #202848

    Hey wholereneducation!

    You just need to upload the theme files of the old version. No database, etc. changes where made and by replacing the theme theme files with the old files (i.e. upload and overwrite them with ftp) you can downgrade the theme. The “redirect loop” issue is not confirmed/reported by other users yet and it’s probably related to your wordpress configuration (settings, plugins, etc.).

    Best regards,
    Peter

    in reply to: Fatal error #202845

    Hey!

    The code isn,’t correct. The ‘ character needs to be a ‘ – use following code

    
    define('WP_MEMORY_LIMIT', '128M');
    

    There’re some constants defined in wp-confug.php. Just insert it below another define(…) line.

    Regards,
    Peter

    in reply to: Redirect Loop Error version 2.4.4 #202844

    Hey!

    Please try to resave the permalinks (Settings > Permalinks) and if this doesn’t help try to deactivate all third party plugins. Maybe a plugin causes the redirection issue.

    Best regards,
    Peter

    in reply to: Fullscreen slider not showing html after update #202842

    Hi!

    Yes, if you need a quick fix open up /wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow.php, /wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_fullsize.php and /wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_fullscreen.php and replace

    
    'content'		=> ShortcodeHelper::shortcode2array($content)
    

    with

    
    'content'		=> ShortcodeHelper::shortcode2array($content, 1)
    

    Note: I already applied these changes to your files.

    Then clear your browser cache and reload the slider page. I noticed that your server seems to cache the content somehow and you maybe need to wait some minutes until the changes take effect.

    Cheers!
    Peter

    in reply to: Umleitungsfehler #202841

    Hi!

    Hast du schon probiert die “Startseite” unter Einstellungen > Lesen zu setzen? Einfach die Seite vom Dropdown auswählen und die Optionen speichern.

    Regards,
    Peter

    in reply to: probably a new bug #202838

    Hi!

    Afaik this is not a bug but the standard WPML behavior. Just for fun I tested it on the WPML website and if you visit: http://wpml.org/zh-hans/ the website language is set to Chinese and then go to: http://wpml.org/?lang=zh – suddenly they also redirect you to the English blog. I think this issue is not theme related but that’s how WPML handles the “wrong language parameter” at the moment. You can try to report it as”bug” feature request to the WPML support team.

    Regards,
    Peter

    in reply to: toggle with sorting enabled not working in the 2.4.3 #202835

    Hey!

    I use this plugin: http://wordpress.org/plugins/backupwordpress/ for all my websites. It’s free, open source and works great on all of my servers. You can create several backup tasks (monthly, daily, etc.) and select which data (just files or database + files or just the database) should be part of the backup. The restore process is simple too. You just need to upload the files with ftp and use phpmyadmin to import the database file.

    Best regards,
    Peter

    in reply to: Icon Box Edit #202832

    Hi!

    I fixed it. I had to replace one line in config-templatebuilder/avia-template-builder/php/html-helper.class.php:

    
    if($char == $standard)
    

    with

    
    if($char == $standard && $std_font == $font)
    

    We’ll include this fix with the next theme update.

    Cheers!
    Peter

    in reply to: Fatal error #202830

    Hey lanikita!

    1) You can add your custom styling code to the style.css file of your child theme. It will overwrite all parent theme styles.

    2) The error indicates that your php memory is too low. Please increase the allocated php memory to 128M. http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

    Regards,
    Peter

    in reply to: Custom Post Types Not Sghowing featured Image? #202829

    Hey PPCHound!

    If the custom post type uses the default enfold/single.php and enfold/includes/loop-index.php template it will show the featured image. If a custom cpt template is used then you must make sure that the cpt template supports featured images.

    Best regards,
    Peter

    in reply to: Seltsamer Fehler #202828

    Hi!

    Probiere einmal einen min-height Wert zu setzen – zB mit

    
    .page-id-2380 div .av_one_half {
    width: 66%;
    min-height: 200px;
    }
    

    und passe diesen wenn nötig an. Dann verwende das Whitespace Element um die Überschrift hinunter zu schieben.

    Cheers!
    Peter

    in reply to: Soft Hyphenation #202827

    Hi!

    It might be a problem with the font. Did you try to select another google font? Afaik not all fonts support all characters/glyphs and the strange symbol seems to be a placeholder character.

    Regards,
    Peter

    in reply to: Enfold > masonry post > image size #202826

    Hey!

    Please open up /wp-content/themes/enfold/includes/loop-index.php and replace

    
    $size = strpos($blog_style, 'big') ? strpos(avia_layout_class( 'main' , false), 'sidebar') ? 'entry_with_sidebar' : 'entry_without_sidebar' : 'square';
    

    with

    
    $size = strpos($blog_style, 'big') ? strpos(avia_layout_class( 'main' , false), 'sidebar') ? 'entry_with_sidebar' : 'entry_without_sidebar' : 'square';
    if(is_single()) $size = "full";
    

    This should replace the thumbnail with the full size image on all single post pages.

    Regards,
    Peter

    in reply to: No preview with Enfold in dev website #202825

    Hey!

    I still can’t log in. Maybe try to change the password and use alphanumeric characters only. Maybe the “ or other chars have a different character code in the forum and thus the password is not accepted.

    Regards,
    Peter

    in reply to: CSS tweaks and Misc theme queries #202824

    Hey!

    This effect is not easily possible because you would need to create a new html element and some css code to create such a frame. The current theme layout does not support such a border: http://i.imgur.com/HKrXPFS.jpg

    You can hire a freelancer here: http://www.microlancer.com/ wo can probably do this with 1,5 – 2 hours of work.

    Best regards,
    Peter

    Hi Rolf!

    I can’t reproduce the issue on my test server with Enfold 2.4.4 (not sure if Kriesi released a 2.5 version of Enfold yet but I can’t find it in our developer repository). Please create us an admin account and post a link to the page where the snippet doesn’t work. I can’t promise that we can fix the issue (third party plugin incompatibilities are beyond the scope of our support forum) but maybe I can find an obvious conflict/reason.

    Cheers!
    Peter

    in reply to: WordPress 3.8 support #202595

    Hey mosaicmediaeu!

    Maybe a plugin is incompatible with wp3.8. Please try to deactivate all plugins and check if the issue persists…

    Cheers!
    Peter

    in reply to: Changing post slider icons #202593

    Hi!

    Did you import the font icons (Enfold > Theme options > General settings)? Did you check the font family name? I.e. if you import new icons from fontello the name is “fontello” instead of “entypo-fontello”.

    Best regards,
    Peter

    in reply to: No success creating sortable categories / image settings #202532

    Hi!

    The sorting issue is fixed in the latest theme version (Enfold 2.4.3). It’s a small incompatibility issue with WP3.8: https://kriesi.at/support/topic/enfold-portfolio-not-working-after-wordpress-3-8-update/

    Regards,
    Peter

    in reply to: Layout builder and WYSIWYG editor is mostly blank #202530

    Hey!

    Please create us an admin account and post the login credentials as private reply. Also post a screenshot of the editor screen (how you see it).

    Cheers!
    Peter

    in reply to: Change the title "Blog – Latest News" on single to category #202527

    Hi!

    Try to replace

    
    $title = __('Blog - Latest News', 'avia_framework'); //default blog title
    

    with

    
    $categories = get_the_category();
    $title = '';
    if($categories){
    	foreach($categories as $category) {
    		$title .= $category->cat_name . ' ';
    	}
    }
    

    Best regards,
    Peter

    in reply to: Pages not found (error 404) after update #202524

    Hey!

    Great! We’ll switch to a different slug translation method with the next theme update which then uses the native WPML string translation and the _x() function to translate the theme. More and more users experience issues with our custom slug rewrite function and I think its the best solution to leave it up to the WPML plugin to translate all post types, slugs, etc.

    Cheers!
    Peter

    in reply to: XML-RPC file #202521

    Hi!

    A google search return some results (i.e. http://wordpress.org/support/topic/site-inaccessible-error-after-upgrading-to-wp-38 ) and I’m pretty sure it’s a wp3.8 issue.

    Best regards,
    Peter

    in reply to: Remove Kriesi Link from footer without delete the footer #202520
    in reply to: Breadcrumb problem #202519

    Hi!

    Please create me an admin account and post the login data as private reply – I’ll look into it.

    Cheers!
    Peter

    in reply to: My website does not detect a customer is logged in? #202518

    Hey!

    I’m pretty sure that the login issue is related to a problem with the authentication cookie – especially if you can reproduce it with any, random theme or a standard wordpress setup without additional themes/plugins. Personally I recommend to contact the hoster because it’s often a server or configuration related issue. See http://codex.wordpress.org/Login_Trouble and http://codex.wordpress.org/WordPress_Cookies

    Cheers!
    Peter

    in reply to: Error trying to upload fontello font file #202501

    Hey!

    Yes, it’s not a problem with the font icon set. The ” Entity ‘raquo’ not defined” is just a symptom of another error (probably your server just passes the error message to the simplexml_load_string() function and this error message contains a raquo sign). I’m not sure what causes the issue though – do you have a php error log which lists all errors, not only the simplexml_load_string() errors?

    Regards,
    Peter

    in reply to: Changing post slider icons #202500

    Hey motylanogha!

    You just need to select one or more icons and then click on “customize codes”. The page will list all icon codes and you just need to copy the last four digits because “u” is static and doesn’t change: http://www.clipular.com/c/4544543382831104.png?k=Xfhs9tJLM3hI1_LGWVsPCbx4qiU

    Cheers!
    Peter

Viewing 30 posts - 6,061 through 6,090 (of 9,352 total)