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ok – it is working now. this ticket can be closed.
thank you
October 22, 2018 at 8:16 pm in reply to: Enfold 4.5 Update: Fullwidth Sub Menu Links Are Not Clickable #1025080For the record – because I found it late in the game – this is the solution that worked for my site:
#top .av-submenu-container.av-sticky-submenu { z-index: 2; }
Just referencing the sub menu ID (#sub_menu1) didn’t work.
https://kriesi.at/support/topic/4-5-problem-with-fullwith-sub-menu-not-clickable/
FYI,
GregOctober 22, 2018 at 8:07 pm in reply to: 4.5 problem with fullwith sub menu – not clickable #1025078Hello emilbroll & Support,
The z index for submenu1 – which I found first didn’t resolve the issue for me. This did fix the issue… which I found after changing all the pages to “non sticky”. Maybe this solution can be posted to the top of the support items for quick reference?
Also – my comment here is so I can (hopefully) track when the release fixes the issue.
I am stoked there is a solution! :-)
Thanks,
GregOctober 11, 2018 at 11:41 pm in reply to: search form full width in header (Costco.com example) #1020530Hello Victoria/Support,
I just saw this was left open; sorry.
Your information helped me – thank you.
This ticket can be closed.
~ GregSeptember 18, 2018 at 11:03 pm in reply to: Color Section not opening at "At least 75% of Browser Window height" #1011545Hello Rikard/Support,
There was a cache plugin that was creating the problem. I didn’t know the plugin was installed.
I appreciate you jumping in on this – my apologies for posting this as it turned out to be the plugin.
This ticket can be closed.
Sincerely,
GregThank you, Rikard.
I think there was a cache plug-in that was creating the trouble…
AND – your solution is going to help with with other items with the page id :-)This item can be closed,
GregAugust 23, 2018 at 12:13 am in reply to: Is it possible to have the Animated Numbers count up? #1000547Hello Günter,
Well – your code changed things… maybe it is close. The commas are still creating the “process” to handle the numbers separately.
I am hoping to have the number count up from “1” to “4,000,000,000” with the commas in place.
Sincerely,
GregAugust 9, 2018 at 12:54 am in reply to: Flexible font size – smaller sizes in pull-down menu? #995188Hello Nikko,
Took me a little bit to get all the elements needed to work the Child Theme – and I got it!
Thanks for your help – working like a charm!
Sincerely,
GregP.S. this ticket can be closed – thanks again. gw
August 8, 2018 at 4:46 pm in reply to: Flexible font size – smaller sizes in pull-down menu? #995059Hello Nikko,
The site is behind a firewall and I won’t be able to open access to you.
However, I’ve taken a screenshot of the Enfold Admin showing the vw font sizes. You can see that 3vw is the smallest size available in the pull-down.
Can we adapt the theme so that 2.5vw and 2vw are also choices?
Sincerely,
Greg- This reply was modified 6 years, 4 months ago by Donkies11. Reason: it didn't look like the image actually loaded - so i placed a link to the screenshot
August 8, 2018 at 4:35 pm in reply to: Is it possible to have the Animated Numbers count up? #995051Awesome news! Thank you, Rikard. You have the best themes I know of!
~ GregAugust 7, 2018 at 6:28 pm in reply to: Is it possible to have the Animated Numbers count up? #994516Hello Victoria,
Thank you for directing me to the proper file to look at.
~ Greg
August 7, 2018 at 1:21 am in reply to: Is it possible to have the Animated Numbers count up? #994159Hello Basilis/Support,
We have the same request. With large numbers (millions, billions, etc.), the number reads better with the commas.
However, the current programming doesn’t count up the entire number – seeing the commas as separate numbers.I’d love a solution for this; even if it is changing the code a bit on my side – if I can get some good direction to do so.
Any movement to adjust the THEME to support the request? Or does anyone have the solution that can be done by a developer such as myself – with some knowledge of programming/PHP/SQL, etc.?
Sincerely,
GregJuly 26, 2018 at 2:16 am in reply to: Specify which column goes first (with multi-column) when switching to mobile #990005OK – thank you for the quick support. This ticket can be closed.
Sincerely,
GregHello Rikard,
Your suggestion ended up working.
Thank you,
GregP.S. This ticket can be closed. gw
I am still monitoring this ticket with the belief that a fix will be “announced” here – and to help keep forum posts minimized. Is this a correct action on my part?
Hello Nikko,
Version 4.3.1 is installed on cloudeg.com. It has not fixed the background video bug.
FYI,
Greg(I’d like to receive replies on this so I know when it is fixed. I’m migrating videos that are on AWS to YouTube.)
Hello Ismael/Support,
I think it is wisest to close this ticket for now. The client doesn’t want to invest time/effort into a dev site – and it is too risky to remove the security from the live site.
FYI,
GregHello Ismael,
The site just came down when I disabled it…
I’ll have to think this through a bit more.
sincerely,
GregIsmael,
Can you give me an IP that I can white list?
My guess is it is Wordfence that is currently keeping you out.
~ Greg
Ismael/Support,
Are you saying you are still having trouble logging in to the ADMIN via the credentials I posted?
~ Greg
(the image load didn’t work – here’s a link to it)
Hello Victoria/Support,
Also, the CSS supplied in that provided post thread still leaves a large white space.
- Is there a permanent fix so those SCREEN OPTION elements work?
- Is there code that will truly remove the element from the front end (removing the whitespace)?
SCREEN SHOT
Sincerely,
GregHello Victoria/Support,
I had to copy/paste the CSS provided in the referenced thread above.
I updated the parent theme via FTP first – it didn’t work.
Any thoughts to why this functionality isn’t working on our site?
Sincerely,
GregHello Nikko/Support,
I just successfully used the credentials to access both the ADMIN and FTP.
Can you please check again? If you have the same experience, can you send me your IP?
Maybe I can whitelist it – I don’t think that is the issue, but it could be.
Sincerely,
GregHello Support,
I’m also attempting to hide the one image on this page:
http://www.cloudeg.com/hearthside-foods-solutions/Sincerely,
GregHello Jordan,
This worked – thank you.
This ticket can be closed.
Sincerely,
GregHello Jordan,
Yes – just hide them on mobile.
~ Greg
P.S. I just discovered the new ADMIN for the Layer Slider. I’ve got this corrected via the new Admin panel. It’s just the Fullscreen Slider I need help with now. gw- This reply was modified 7 years, 1 month ago by Donkies11. Reason: discovered new Layered Slider admin element for mobile
Thank you everyone for your efforts to seek out the fixes on this one!
Sincerely,
Gregit looks to be an error with full-width items.
We’re seeing issues with the layer slider loading full-width, video slide on the “Fullscreen Slider” element, etc.
~ Greg
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