November 4, 2017 at 5:06 am #872388
I am attempting to hide some of the elements on this page for mobile:
I’m especially interested in hiding the following elements towards the bottom of the page:
- 3 Color Sections with “hidethis” IDs added via Admin
- Masonry Gallery
It is very strange because the Admin check boxes are working on other pages.
I’ve left admin and FTP credentials in the private content section of this post.
GregNovember 4, 2017 at 6:03 am #872409
I’m also attempting to hide the one image on this page:
GregNovember 7, 2017 at 3:07 am #873480
I tried to access the site but I’m getting this instead:
Your access to this site has been limited Your access to this service has been temporarily limited. Please try again in a few minutes. (HTTP response code 503)
NikkoNovember 7, 2017 at 7:30 am #873564
I just successfully used the credentials to access both the ADMIN and FTP.
Can you please check again? If you have the same experience, can you send me your IP?
Maybe I can whitelist it – I don’t think that is the issue, but it could be.
GregNovember 7, 2017 at 4:11 pm #873772
Looks like some css is missing, you can either update your parent theme via FTP again or use the fix from the thread below:
If you need further assistance please let us know.
VictoriaNovember 8, 2017 at 9:39 am #874075
I had to copy/paste the CSS provided in the referenced thread above.
I updated the parent theme via FTP first – it didn’t work.
Any thoughts to why this functionality isn’t working on our site?
GregNovember 9, 2017 at 12:07 am #874353
Also, the CSS supplied in that provided post thread still leaves a large white space.
- Is there a permanent fix so those SCREEN OPTION elements work?
- Is there code that will truly remove the element from the front end (removing the whitespace)?
GregNovember 9, 2017 at 12:09 am #874354November 10, 2017 at 5:30 am #874978
Please disable any security plugins temporarily so that we can access the site. Did you add any custom css code in the Quick CSS field? Please remove those temporarily or make sure that there are no invalid css codes such as missing curly braces or semi colons. Disable the cache/minification plugin, remove browser then hard refresh before checking the page again.
IsmaelNovember 12, 2017 at 2:26 am #875638
Are you saying you are still having trouble logging in to the ADMIN via the credentials I posted?
~ GregNovember 13, 2017 at 5:58 am #875958
Yes, we can’t access the site.
Your access to this site has been limited
Your access to this service has been temporarily limited. Please try again in a few minutes. (HTTP response code 503)
Reason: Access from your area has been temporarily limited for security reasons.
IsmaelNovember 13, 2017 at 8:12 am #875987
Can you give me an IP that I can white list?
My guess is it is Wordfence that is currently keeping you out.
~ GregNovember 14, 2017 at 7:36 am #876479
Please disable the plugin temporarily. You can find our locations in the following page. ( see private field )
IsmaelNovember 15, 2017 at 8:34 am #876954
The site just came down when I disabled it…
I’ll have to think this through a bit more.
GregNovember 16, 2017 at 11:12 pm #877824
I think it is wisest to close this ticket for now. The client doesn’t want to invest time/effort into a dev site – and it is too risky to remove the security from the live site.
GregNovember 17, 2017 at 5:40 am #877932
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