Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
  • #1011130

    Hello Support,

    On the top of the homepage of this site,, we’re using a Color Section element with a video background. The element is set to “At least 75% of Browser Window height”. There is a background image as well.

    The element is not opening at 75% of the browser window height until the video loads in. This just started happening yesterday (Sunday / California time). Before yesterday, the element loaded at 75% of the browser window with the background image clearly visible, even while the video was buffering in to place.

    Also – it seems the entire page quits loading until the video is finished buffering in to the browser.

    Any ideas how to fix this for a better user experience? Especially since it is on the homepage of the site. Again – just started happening within 48 hours of this posting.



    Hey Greg,

    Please try the following in Quick CSS under Enfold->General Styling:

    .home #av_section_1 {
        min-height: 511px !important;

    Best regards,


    Hello Rikard/Support,

    There was a cache plugin that was creating the problem. I didn’t know the plugin was installed.

    I appreciate you jumping in on this – my apologies for posting this as it turned out to be the plugin.

    This ticket can be closed.




    I’m glad this resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Color Section not opening at "At least 75% of Browser Window height"’ is closed to new replies.