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Viewing 30 posts - 5,491 through 5,520 (of 8,514 total)
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  • in reply to: Thread closed with no answers #172341

    Its not a dirty css hack, its the fix that will be applied in the next patch anyway.

    Your other questions are depending on seeing the site live which Kriesi would want to do as well considering you’ve been running into a lot of vague issues. Again, this is why I requested to be able to see the site live to get to the root of the issue instead of just giving out bandaid fixes.

    Regards,
    Devin

    in reply to: A few issues with Enfold 2.3 #172340

    I log in to somewhere around 2k sites a year so its pretty standard and normal. If I try and re-create what you have it takes an issue that could be under 20 minutes to fix to hours.

    Seeing it first hand in your environment will allow me, or any other support member to see exactly what is happening on your specific installation and set up.

    The css fix above is only fixing what we asked you to already add in to your theme. If you don’t want to do it thats fine but it will be included in the next theme release.

    in reply to: Center Copyright #172336

    Yep, just gotta clear it out of the element from being rendered so the copyright can expand to fill the whole space.

    in reply to: Print Enfold #172333

    Hey Christian!

    Not at the moment no but I’ll check with Kriesi to see if its something he might want to add later on.

    Best regards,
    Devin

    in reply to: Order of content displayed on Mobile & Tablets #172331

    Hey!

    That code can’t really effect the font on the site as it doesn’t have any font attributes. I’ve modified Ismaels above since the value of the display should be block and not none to show the sidebar however.

    So you can re-copy the sidebar code and it will show the sidebar now.

    Regards,
    Devin

    in reply to: Make a Child Theme after made all the page without #172329

    In that case, no I’m not getting it on my end at all. I can check later on OSX as well but at least from my end now the second bar isn’t showing.

    I’ve seen it happen for others and its typically a plugin or odd css somewhere so if we can reproduce it it should be fixable.

    in reply to: Center Copyright #172327

    Hi dsgnerfw!

    Try adding this to your Quick CSS field in the styling options of the theme options:

    
    .sub_menu_socket {
        display: none;
    }
    #socket .copyright {
        text-align: center;
        width: 100%;
    }
    

    Best regards,
    Devin

    in reply to: Icons still not working in Firefox and IE #172326

    Hi!

    I don’t see any issue with the icons on either site in any browser at the moment. All links active where the code shows the icon should have one and they are visible in icon lists.

    If you can tell us the version of the OS maybe we can try to identify it further but so far it still appears like its a caching issue (at least from the information given and the view of the sites at the moment). If you have any caching plugins installed or CDN’s also make sure their data is reset as an extra step.

    So any additional information on what browsers, version, OS, browser extensions installed etc we can get the better.

    Regards,
    Devin

    in reply to: Flickering Text #172323

    Hey!

    What version of Safari and OSX are you working on? I just tried getting the same thing on my 13inch macbook and am getting no blur/shifting color like in your video.

    Also, if you have not done so recently go to the theme options>Styling and change an option and save. There was an issue where after updating the generated stylesheet had to get regenerated to fix some css issues so it might help.

    Cheers!
    Devin

    Hi Seth!

    I’m not sure about the other support staff but doing support I will only visit sites with publicly set dns records. If you can put the site live we can assist with the start of the css and you can then customize as needed.

    The gist of which is you’ll wrap the content you want to customize in a color section and give that color section a unique ID using the field on the color section.

    Then turn on the class field for all avia elements so you’ll be able to target your content by #someid .someclass .the-avia-element-name . Where each of those is specific to your usage.

    You can turn on the custom class field by adding the following to your functions.php:
    add_theme_support('avia_template_builder_custom_css');

    Cheers!
    Devin

    Hey!

    No, the Portfolio pages are a custom post type which is technically the same thing as a page but with the ability to have a bit more custom items. With the theme however the options on Portfolio pages are not able to be transferred to regular pages.

    Cheers!
    Devin

    in reply to: entypo fonts dont works #172294

    Glad I could help :)

    in reply to: Event Espresso shortcode not working in Enfold Theme #172273

    Hello!

    I’ve marked the topic for the head of support to see if he might have any ideas. I’m not familiar with the plugin or how it pulls in data so I’m not sure if its a limitation of the ajax portfolio and running the other shortcodes through ajax or something else.

    Regards,
    Devin

    in reply to: Dummy 'Comments' text #172268

    Hey jpdesignecomm!

    I’ll see if we can remove them in the next release for just those kind of circumstances :)

    Cheers!
    Devin

    in reply to: A few issues with Enfold 2.3 #171586

    I think it would be easiest if we can just log in and take a look at your page structure live. The home page seems off and typically, even in IE8 with the theme I don’t have anywhere near as many issues as you are running into with the general layout.

    Also quickly fix the css from Peter above from:
    main_menu .menu li a { max-width:none; }
    to
    .main_menu .menu li a { max-width:none; }

    The . at the start makes it not work at all.

    in reply to: Blank Page – template #171585

    Hi!

    Just reading over what has been tried above I would recommend adding each element from the layout to the template on by one and then checking in IE and FF.

    There is obviously some missing support for one of the scripts or content you are trying to use on the page and it could be a combination of items, order or something else. By default the elements all work on a blank page template in a regular installation so we just need to find out what is different on one of your pages.

    If you aren’t using the base 2.2 version of the theme there were also some IE9+10 fixes in the 2.2 release for some elements.

    Cheers!
    Devin

    in reply to: Changing Menu header background colors & social icons #171577

    Hey!

    We’ll need to see the site live to see whats going on.

    In general, you can follow the steps in this video to modify individual elements within any WordPress theme:

    Regards,
    Devin

    in reply to: How to update the Theme version? #171571

    The last update (2.3) changed almost all of of the template files bringing the theme up to use a different div structure and an update a bit before that one was a framework update. So you’ll need to upload the whole theme and then re-apply your changes after rather than just updating specific files.

    Otherwise you’ll run into issues where some files are using the new code and others not.

    in reply to: Team Member bugs #171387

    Hello kytnsda!

    Try resetting your cache for w3tc. If you have any files minified, re-do them so that the newest versions from 2.3.1 are used.

    Best regards,
    Devin

    in reply to: Top Menu expanded items behind main menu #171347

    Hello!

    Just a quick FYI our queue system goes by oldest topic to newest and each time you bump, self respond etc it moves the topic to the end of our queue.

    I happened to glancing over new topics and saw this having just answered the same question shortly ago. Try adding the following CSS to your Quick CSS (located under the Styling Tab in the theme options) or the custom.css file in the css folder of your theme files:

    
    #header_meta {
    z-index: 2;
    }
    

    Regards,
    Devin

    in reply to: entypo fonts dont works #171342

    Hey!

    Go to a regular blank page and use the Enfold magic wand icon to then select the Font Icon option. Use the pop up to generate the code for your chosen icon and then copy and paste it wherever you need that doesn’t have the shortcode magic wand icon.

    If the icon is not in the list shown then it isn’t included by default and you would need to add in your own icons following this guide:

    Regards,
    Devin

    in reply to: Top Menu with Social Icon – Z-index #171338

    Hi Sean!

    Try adding the following CSS to your Quick CSS (located under the Styling Tab in the theme options) or the custom.css file in the css folder of your theme files:

    
    #header_meta {
    z-index: 2;
    }
    

    Regards,
    Devin

    Hi!

    1) Unfortunately the customization to Kriesi’s site are something we don’t have access to. Kriesi mentioned he may do some blog posts in the future with how-to’s on his customization/child theme but for now it would need to be done by a freelance developer.

    2) We would need to see the site live and inspect what you have now to see why some aren’t centering.

    Cheers!
    Devin

    in reply to: Accessing Theme style colours from custom CSS. #171334

    Hey!

    No, not that I can think of. CSS doesn’t have variables yet for that kind of thing and you adding it into the framework would make the theme updates manual moving forward.

    Regards,
    Devin

    in reply to: Layerslider fixed scrolling #171333

    That is quite a bit beyond what we can do via support. It *might* be possible but it will take a few hours of experimentation and then browser and responsive bug testing.

    If it was something we already had available it would be included with the theme or I would have included it in my first response.

    in reply to: Quote for Custom coded page #170916

    Hello!

    Either Microlancer or if you want a custom quote Codeable.io which is where I most frequently freelance at are your best bets.

    Cheers!
    Devin

    in reply to: Make a Child Theme after made all the page without #170912

    Hello!

    The only way I can see the site looking like that is if its in compatibility mode which isn’t how you should be viewing the site in IE. So click on the little broken page icon in the IE navigation bar to turn it off.

    Cheers!
    Devin

    in reply to: Advanced layer slider not loading properly at times #170910

    Hello!

    I had no issues under any circumstances loading it either. I tried in various browsers, force refreshing, incognito mode etc but wasn’t able to get a failure to load on my end.

    Cheers!
    Devin

    in reply to: Add Post Types #170908

    Hello!

    Unfortunately we really can not assist in issues outside of the theme. You should ask on either Stack Overflow or the WordPress general support forums.

    The post types you are referencing above are WordPress post “post types”. Which were introduced a few versions ago and are different from custom post types. They are not editable by any means right now.

    Regards,
    Devin

    in reply to: Enfold 2.3 Bugs. Please help asap. #170241

    Hello!

    Try to remove the HR inside of the right column just above the ring image. It seems to be causing the issue in FF.

    You could also try tweaking that images settings but I’m not sure if it would help since FF seems to have an issue with the HR element floating and the image under it not.

    Best regards,
    Devin

Viewing 30 posts - 5,491 through 5,520 (of 8,514 total)