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Viewing 30 posts - 1 through 30 (of 223 total)
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  • Hello Ismael
    Perfect. Found it and fixed it. Thanks so much.

    Hi Isamel
    Thanks so much for the information provided. How do I know what the masonry image custom link field is called in the WPML translation editor? I tried to find it but couldn’t.

    I now manually added the links in the German WordPress version of the page, but this is not the ideal solution. Especially if we are using the WPML translation editor.

    I also installed the Advanced Custom Fields Multilingual Plugin but it seems not compatible with the latest WordPress, WPML and Enfold versions. It is not showing in the WordPress menu even though it’s activated. I watched the instruction video but it’s not where they are saying it is?!

    Thanks so much.
    Corina

    in reply to: Blog Post Masonry Sort Order is Incorrect #1417709

    Hello Mike
    Just wanted to follow up on this to see if you had any update/additional information?

    Thanks so much & kindest Regars,
    Corina

    in reply to: Blog Post Masonry Sort Order is Incorrect #1414899

    Hi Mike

    Thanks so much. Somehow I think someone restored a backup of the website to an earlier version without your user (there were also other things, which were updated and have now disappeared, but the client is also updating the website themselves.) Below are the login details once more.

    I tested the following
    — Reverted to the main theme (not child) — which fixed the javascript error, but did not fix the masonry date order issue (so changed back to child theme)
    — Removed all Google Analytics & Tracking Code — which fixed the javascript error

    — I now figured out that the issue ONLY appears with the following setting, in all other display settings it seems to work on flexible masonry. But this is the setting we had on the website for ever and my client would like to have it. (for now, I changed it to Title with Overlay for now, as my client has a big talk at an event on Tuesday and expects a lot of traffic. So please don’t do any testing on the live site after Monday 31.07.2023, or alternatively I can set up a development server with a copy of the website).

    // Flexible Masonry
    // Title & Excerpt below the image

    Thanks so much for your help.
    Kindest Regards,
    Corina

    • This reply was modified 1 year, 3 months ago by cd2s.
    in reply to: Transparent Header showing normal Logo #1413170

    Hello Rikard
    Thanks for the information. Yes, it works if I deactivate the Imagify Plugin, but we need the plugin to work.
    Thanks, Corina

    Hi Rikard

    Thanks so much. I just did a screen recording to show.

    — It seems to happen on switching the language (we are using WPML)
    — And it only seems to happen in Firefox

    Hope that helps.
    Thanks. Corina

    Hi Mike

    Perfect, thanks so much, (and facepalm moment)… appreciate your help. Should use the layer slider more to get the hang of it.

    Have a great weekend & all the best,
    Corina

    Hello Guenni007

    thank you so much for your time and checking these things. I do have the controls for the video in the layer slider, that is no longer my issue. My issue is, that I’ve got a title on a separate layer in layer slider (you can see this in the screenshot (again inserted in the private section below). BUT the title is not showing on the video, even though the order of the layers is correct as you can also see in the screenshot. I also tried manually adding a z-index to no avail.

    The title is not showing in the front end and I don’t know why.
    thanks so much.
    Corina

    Hello Guenni007

    Thanks so much. I am not quite understanding the event trigger you are referring to. There is really no animation or events we need. I just need the video with controls full screen width; as it is now and the title showing over it, but I don’t know layer slider at all. Trying to figure it out.

    Appreciate your help.
    Kindest, Corina

    in reply to: Colour Section — Background Video with Start/Stop Control #1371327

    Hello Ismael
    Thanks so much. Unfortunately, that did not work. It only added the text ‘Play / Pause’ on top of the video. But it was just text, no action assigned to the text.

    I am now trying to solve this by using the layer slider and I have the video working with the vimeo start/stop showing. BUT the text layer over the video for some reason is not showing. I’ve tried to manually set the z-index to no avail.

    Have you had this issue before? Below the link to a screenshot from the backend, where the text layer is showing.

    The login details are listed above should you need them. The link to the front end is also below in the private section.

    thanks so much.
    corina

    Hello Ismael
    Thanks heaps. Just tested this and I can start/stop by clicking in the middle of the image but I can’t see any controls at the bottom. How does someone know that it has the option? I did not hide them in the styling (see screenshot — https://www.dropbox.com/s/dkojrjlpod3f6kh/video%20controls.png?dl=0)

    Also, it seems to only work in one language. if I switch (top right corner), I just get a still (even though there is no still) and the start/stop does not work?

    Link to the staging server below in case you’d like to view it.

    All the best,
    Corina

    Hello Ismael
    Apologies … I created the user before coping the website across but must have been after the full backup (facepalm).

    As suggested by you on the development site all plugins regarding variations are turned off.

    The prices are not showing on the actual product page… they are showing on the grid.
    Screen Shot 2022-08-19 at 8.06.08 am

    This is a variable product we just added with price not showing

    Here is a variable product we added ages ago and it is showing

    updated details below.
    Thanks so much.
    Corina

    Hello Ismael

    Thanks heaps for pointing me in the direction of the fix for the WooCommerce Thumbnails. That worked.

    Now for Issue 2. on the price not displaying on variations, I think it might be a similar problem. I tested deactivating the Super Variation Swatch Plugin but that did not change anything… BUT what I noticed is similar to the Thumbnail Cropping Issue it is something that only happens on newly uploaded products… If you have a look here

    This is an old product (Super Variation Swatch Plugin turned off)

    pricing is showing perfectly

    Here is a newly uploaded product (Super Variation Swatch Plugin turned off)

    pricing not showing, even though it is defined in the variations in the backend?

    I tested this on the Development Server, which you can access via credentials listed on the initial post but also below.

    Thanks heaps.
    Corina

    in reply to: WooCommerce product images not displaying correctly #1362037

    Hello @martin_e83 & @Ismael

    Thanks so much. Worked perfectly.
    Appreciate your help.

    Kindest, Corina

    This reply has been marked as private.
    in reply to: WooCommerce product images not displaying correctly #1361834

    Hello. I hope that is okay, to post here… I seem to have the same issue amongst an issue also with price not showing on variable products on the product page… just thought I’ll post the link here in case of different support responding to issues.

    Woocommerce Problems — Image Size and Price with Variations

    Thanks,
    Corina

    in reply to: WPML & Enfold Child Theme #1332828

    Hey Ismael
    Me again. I think I got it, please disregard for now.
    Thanks for your help. Appreciate it.
    Corina

    • This reply was modified 2 years, 10 months ago by cd2s.
    in reply to: WPML & Enfold Child Theme #1332738

    Hey Ismael

    Okay. Thanks for the information. I also noticed, that for example the footer element (which is a page widget loaded into the page) is not showing? And the navigation is all messed up in the German version?

    Any insight as to why this is happening?
    Thanks,
    Corina

    in reply to: Split Menu off on ipad 11 #1331813

    Hi Ismael

    Yes, the client changed their colours, so went through and adjusted everywhere. For the life of it though I cannot find this CSS anywhere? I checked in Theme Editor -> Custom CSS, Enfold -> General Styling -> Quick CSS and in the WordPress Customizer.

    Am I looking in the wrong place? Also cleared all cache and rebuilt CSS many times in WP Rocket.

    The website has been evolving over about 5 years so the CSS is a bit messy. But I did a search and cannot find this css? Could you point me to where I can find this? Also tried to find it via Firefox Developer and can’t seem to locate it.

    Thanks so much.
    Corina

    in reply to: Split Menu off on ipad 11 #1331744

    Hi Isamel

    Awesome. that worked. Thanks so much. Do you know why only in the iPad11 size view; there seems to be a slightly darker header? This is visible in the screenshot I sent. It’s not visible in other sizes?

    Thanks heaps, for your help. Really appreciate it.
    All the best,
    Corina

    in reply to: Colour Section Background Video keeps looping. #1330822

    Hi Mike

    Thank you so much for that.

    —Custom Function
    Tried this, but the frame it stops on is wrong. It should stop when the full word is shown. Not sure how to do that as I can’t code. I tried to change the 800 to a lesser value but that did not change anything.

    —Code Block
    I tried the code block but that adds a play control in the middle of the ‘video’. I disabled all controls at the vimeo end and had a look at the iframe but could not find anything.

    Is there a way to control when the video stops in the custom function?
    Thanks so much.
    Corina

    • This reply was modified 2 years, 11 months ago by cd2s.
    in reply to: Anchor Points in Absolute Links #1329727

    Hi Ismael
    Sorry to post again, but I found a solution. The following plugin did the trick on Desktop and Mobile. Posting here in case someone else has the same problem.

    The plugin is
    Page scroll to id

    But I now have the problem that the sticky header on mobile does not work. I just implemented it based on the css you are providing.

    /* Sticky header on mobile */
    @media only screen and (max-width: 767px) {
    .responsive #top #main {
    /* Margin top value should be equal to header height*/
    margin-top: 200px!important;
    }
    .responsive #top #wrap_all #header {
    position: fixed!important;
    }
    }

    I cleared the cache on WP Rocket, the mobile device and also in the performance section of Enfold.
    So not sure why or where it is not working.
    Thanks heaps. Appreciate your help.
    All the best,
    Corina

    in reply to: Anchor Points in Absolute Links #1329699

    Hi Ismael

    hmmm just installed WP-Rocket and there is no difference whether it is turned on or turned off. On my end it literally doesn’t work (jumping to the anchor point)—unless your are using them on the same page (up/down). But if you use the absolute url to the anchor point it doesn’t work. It always jumps below where it should.

    I also disabled and enabled the function stated above and does not make any difference.

    In regards to the extra div, I cannot see where they come from, all I used is the Enfold Avia Layout Builder elements and adjusted css where needed.

    Also on mobile if you used the Anchor point in the navigation, it does not let you scroll somewhere else, it keeps jumping back to the anchor point!

    Feel free to login (credentials supplied in initial post).

    Thanks heaps.
    This website should go live on Monday so any help to solve this would be appreciated.
    Corina

    • This reply was modified 2 years, 11 months ago by cd2s.
    in reply to: Anchor Points don'w work when direct link is given #1329225
    This reply has been marked as private.
    in reply to: Post Meta not showing & HR not going full width on Blog #1329223
    This reply has been marked as private.
    in reply to: Extended Support #1322996

    the fourth one worked for some reaon. not sure if it takes a while to synchronize across to the forum. Although all of the themes say 6 months support left?!
    Thanks for your help Yigit.

    in reply to: Extended Support #1322986

    already tried 3 different ones. All of them say 6 months support until April 2022. I’ll try another one.

    in reply to: Extended Support #1322983

    actually all of them now have since I just purchased the extended support.

    in reply to: Extended Support #1322981

    A lot of my themes still say 6 months remaining (I have about 20 licences of Enfold).

    in reply to: Extended Support #1322978

    okay number 4 worked, even though all of them say support until april 2022. Maybe it took some time to feed through to the forum here?
    Thanks Yigit

    • This reply was modified 3 years, 1 month ago by cd2s.
Viewing 30 posts - 1 through 30 (of 223 total)