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Anyone? :-(
Hey there,
I have the same problem. The form does send the automatic reply to the customer, but 1 out of 3 of the times, we don’t receive an email with the filled out form details… Really frustrating! Luckily we have a note in the automatic reply asking them to email or call us if we haven’t replied. That works most of the times… Regular direct email does work.
We used to have this problem every now and then, but maybe since we moved our company email to the google/gmail servers, the problem is occuring more often (too often)…
Google Suite is not that approachable, how should we fix this!? :-(
grt BorisSolved by my provider! ;-)
Hey Victoria,
This has been solved, sorry for the late reply ;-)
I do have another problem in another thread though :-P hahaNever mind my previous post, will try the solution you mentioned in another thread first ;-)
Hey guys,
I have the same problem with one of my sites. The links you provide are either not working or routing to this page itself!
So can you please provide us with the right solution?grt Boris
Hey Victoria!
Nice, finally a women between all those men as moderators here ;-)
I understand bots visit anything they can. But that creates a lot of 404 visits and that shows in Google Analytics etc. And I guess that’s not really how it should be!? My analytics man was surprised by it, and he has a lot of experience…
Any ideas?grtz Boris
Hey Rikard,
Well, sorry, I maybe described it in the wrong way. The 404-page is not weird itself, but the fact that there are visits (that are weird) to parts of WP and the theme, that don’t make sense, cause they are not pages, are weird!
All the pages have normal english names and no weird extensions like ‘.html’ or ‘mediaelementplayer.css?ver’ or something like that. So howcome ‘people’ or bots try to ‘visit’ those parts of the site!?
grt Boris
Hey Mike,
Sorry, yeah that would be handy aye haha. I’ll put it down here…
Thx for the fast reply!grt Boris
Hey @ismael,
I didn’t implement any filter yet, or is there a filter already in that file?
Thx for the solution, will try!
grt Boris
Aha, so apparently there is a solution. Weird that it took so long, but better late than never, right? ;-)
But, eeehmmm, how and where do we implement this solution @ismael ? :-P
Hey Dean,
You’re welcome, I bumped into your posts already yeah. Too bad the whole theme and service was so very good, until you bump into this stupid item :-(
grt Boris
Dear Basilis,
Well, your answer confirms all the discussions and complaints of my predecessors. It’s a political answer moving away from the problem, cause apparently it has been put in the feature requests before and nothing was done with it.
I don’t want to move again to another theme, so for now, I’ll stay, but I am actually thinking about rewriting my review about Enfold, because of this. This is ridiculous, the way you guys talk about this problem and do like it’s not there. That’s the worst thing a company can do, ignore problems… Not good for business!!!grt Boris
Well, I have the same problem with the mason gallery. But I found out that if I use the regular ‘image’ input option or the ‘image slider’, the seo is seen by google, so despite the fact the mason gallery is way nicer to look at and easier to use, I don’t use it anymore. But of course that’s not the way it should be!
And eeeehmm, I don’t care if YOAST sees my things, it’s google who needs to see it. Maybe Yoast is sort of a fortune teller, telling us, google is not going to see it. But Yoast says the same about some text in the theme, that it’s not there. But I have the feeling Google does see it. So I don’t trust Yoast all the time either.But this discussion is indeed going on for quite some years now and it surprises me that it’s still not solved, cause in general the helpdesk is really quick and helpful with most things, a positive thing in theme land. But like people say here, the mason problem has got to be solved… Otherwise you’re gonna lose clients…
Hey Vinay,
Sorry, I forgot to post it is solved again! It was a setting in the WP Rocket plugin that sometimes gives problems, so we switched it off and now it works like a charm again :-)
grt Boris
Hey Vinay,
In which browser did you try? I tried FF, that worked, like you said, but Safari & Chrome still had the ‘fold’-problem… :-S
grt Boris
Update:
I renewed the theme again and I deleted the WPRocket plugin. That worked on 1 of the 2. The other one, I can login now again, but still the site is broken somehow, cause it shows only above the fold!! :-SEehm, but that is a tag I have to insert to know for future emails, right?
I’d like to know for the email I’ve just received ;-)Hey Yigit,
Thx for your advice and VERY quick response, but that’s not an answer to my question :-)
Is there a way to see from which IP address the person filled out the form!? ;-)grt Boris
Hey Vinay,
I know about that option and I use it already, but I mean importing from my Mac to the site, there is a loss there! :-S
grt Boris
Ah ok, hmmm bummer. Then I’ll just copy paste…
thx again!Hey Yigit,
Thx for the solution, but is that just for the layout, or is that for text and images as well?
grt Boris
Cool, thx again! :-)
Btw, just a last question, if I want something NOT shown on just mobile phones, but on Tablets it should be the same as desktop, is that possible? How many px should I change it too?
And is it even possible to have 3 options, everything showing on desktop, some things left away on tablet and even more things left away on mob phones?
Hey Vinay,
Ahaaaa, makes sense! Wow, we finally found it haha, what a journey, but you did it again! ;-) Now I’m happy again :-)
You can close this thread..grtz Boris
Ok thx!
Hey Vinay,
I understand why it should be so simple, but….
When I resize your page, I see it change, so that works yes, but not with my page! :-S
And I see your page work on my desktop, but not on my mobile! There the section doesn’t dissappear!? I have an Iphone 6 with iOs 8Below are a few screenshots to show the problem.
So I know how it works and it should be simple, but I’m doing the same thing as you guys are, but with my things, it’s not working, that is strange, right? Ppffff tiring…
grt Boris
Hey Andy,
You mean in the Quick Css? Those were in there already for a while now!! C’mon guys, you keep telling me the same things over and over, but they don’t work and I appreciated your help VERY much untill now, but with this subject I get the feeling you guys don’t have a clue why it’s not working!?? :'(
grt Boris
Hey Vinay,
Well, I clicked the link, and logged in and I can see you made the page and put the ‘classes’ in, but I can still see all 3 fiels on desktop AND on mobile!! :-S No matter what browser I’m using… How is that at your end?
grt Boris
Hey Vinnie,
Thx for your reply. I don’t mind knowing that your busy with my question, but if you don’t tell me that, I don’t know ;-)
And normally, with all the previous questions, I was helped within a day, hence my impatientness :-P haha
Sorry bout that, but I’m used to fast communication ;-)grt Boris
