November 5, 2019 at 1:10 pm #1153979
after updating to Enfold 18.104.22.168 my mobile burger menu is not working anymore.
I have tried following steps:
– Empty cache
– delete all personal CSS
– deactivate / activate Java / CSS combination on Enfold performance tab
Has anyone similar problems?November 6, 2019 at 4:27 am #1154158
Thanks for the login details. What happens if you clear the cache from your caching plugin and leave it deactivated? You could also try to deactivate everything under Enfold->Performance and select to delete the old CSS and JS files on the same page.
RikardNovember 6, 2019 at 10:42 am #1154213
i folowed both of your suggestions but problem with burger menu is still there.
I have no caching anymore and deleted old files and also browser caches etc.November 7, 2019 at 5:18 am #1154516
Thanks for the update. I see an error message on the page but I’m not sure what is causing it. What happens if you deactivate all plugins to check if there is a conflict coming from any of them?
RikardNovember 7, 2019 at 11:26 pm #1154767
If i deactivate all plugins, the error still there.
After reacitvating plugin, nothing has changed but i have realized that only the mobile menu for german language is broken (WPML). The mobile menus in all other languages still works fine.
The links for burger menu is not correct, only saying http://www.mydomain.com/#November 11, 2019 at 4:21 pm #1155650
Please sync translations and check the menu, there is some link missing.
VictoriaNovember 14, 2019 at 2:11 pm #1156791November 14, 2019 at 9:37 pm #1156969
VictoriaNovember 15, 2019 at 1:00 am #1157025
i have found the reason for this error.
Enfold Settings –> Main Menu –> Burger / Mobile Menu
Kopieren Sie Titelmenüelemente in das Untermenü –> I have chosen “Erstellen Sie keinen Klon”
and the error is fixed?!?November 15, 2019 at 1:04 pm #1157178
Thanks for the update, so everything is working as it should now then?
RikardJanuary 19, 2021 at 2:36 am #1273539
I have a problem with my mobile hamburger menu too, it’s not showing the links in it, it’s empty, it’s only showing the exit X and the search icon :-(
I found it out, cause somebody mentioned it luckily…
I already tried this:
– Caching (I don’t have a plugin, I have Kinsta as a provider which caches for the clients, Rikard knows)
– Disabling all plugins
– Taking away all quick CSS
– Trying the mobile site on an incognito browser
– Looked at the ‘Enfold Child: Stylesheet (style.css)’ but that’s pretty basic and ’empty’ besides standard things
Can you help me with this?
grt BorisJanuary 19, 2021 at 3:26 pm #1273743January 19, 2021 at 6:54 pm #1273809January 20, 2021 at 3:52 am #1273871
I’ve found the post about the JQuery plugin, and that solved the problem!
How will we know when the problem is fixed so we can de-activate that plugin again?January 20, 2021 at 5:16 am #1273894
Sorry for the problem. Please refer to this for a permanent fix: https://kriesi.at/support/topic/problems-after-updating-to-wordpress-5-6-read-this-first/. It will be included in the next version of the theme, which should be available within a few days. If you don’t want to implement the fix, then please continue to run the jQuery migrate plugin until you have installed the new version of the theme.
RikardJanuary 21, 2021 at 3:26 am #1274255
Thx Rikard, for now I’ll stick to the plugin and will check next week for the update, thx!January 24, 2021 at 7:12 pm #1275119
I have this problem too. The 3 lines do nothing in mobile view. No drop down, unable to click to any other pages. This is quite a serious issue no? Who wants website visitors to only see the home page.January 25, 2021 at 11:23 am #1275222
Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options.
RikardJanuary 25, 2021 at 4:17 pm #1275292
Thanks for your advice. So I’ve downloaded the plugin. JQuery seems already set to Legacy 1.12.4-wp. It has flagged a number of issues to some plugins, but nothing in the theme.
It suggests I don’t have to do anything, and I haven’t except install the jquery plugin, but problem still exists.
Is there some setting I have to change in the theme – I’m using enfold child?
I’m not a developer, just trying to get my website functioning properly.
SiobhanJanuary 25, 2021 at 5:48 pm #1275309
Ok that plugin messed up all my videos. So I’ve deactivated it.
How long is it before the theme is updated? Somewhere I saw a few more days…..?January 27, 2021 at 4:04 am #1275653
Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site. The new version of the theme should be available within a few days, but we can try to fix your site if you give us access in the new thread.
RikardMarch 1, 2021 at 6:36 pm #1284550
Like these other people, the Burger Menu on Mobile comes up with a grey field – nothing in it and an “X” to close the menu. No content. I have tried some of things above, there is a bug I think in your latest version update. This did not happen before Enfold Theme was updated. I tried the Migrate Plugin as suggested it made no difference.
I have also selected do not create a clone under Enfold>Main Menu> Burger/Mobile Menu- made no difference either.March 3, 2021 at 5:00 am #1284935
Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options. If that doesn’t help, then please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.
RikardMarch 3, 2021 at 9:28 pm #1285159
I tried the jQuery plugin already with the version to 1.12.4 and it had zero effect
See below (private) for login
SteveMarch 4, 2021 at 12:39 am #1285180March 4, 2021 at 3:28 am #1285201
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