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Hi,
I checked with a clear installation of Enfold and the columns are working fine.
Please delete your cache, clear it, check any custom code added that might be creating such issues.Thank you
Best regards,
BasilisHi,
That is not Enfold theme on mobile, it seems to be the WordPress Jetpack mobile theme.
Best regards,
BasilisHi,
Can you please create your own topic, with your details, what yu want to create and how it should work?
We would really appreciate if you can do that for us.Thank you very much
Best regards,
BasilisJuly 25, 2017 at 9:14 pm in reply to: Zen Menu Logic not working with New Enfold Mobile Menu #829800Hi,
If that plugin is disabled, does eveyrthing work properly?
Best regards,
BasilisHi,
Can you please clear your cache and check again, letting us know what that would bring?
Thank youBest regards,
BasilisHi,
Please check with your Option what selection you have regarding the sidebars of those pages
That would help you on how to control itBest regards,
BasilisJuly 25, 2017 at 8:48 pm in reply to: Demo import not working, XML import not working either #829787Hi,
Can you please share with us Backend & FTP Access so we can take a look?
Best regards,
BasilisJuly 25, 2017 at 8:47 pm in reply to: Full Screen Sliders and Parallax Photos Don't Fit on Mobile Phone Screen #829786Hi,
Here are the details regarding the sizes and how they should be used
Best regards,
BasilisHi,
You could do it, but it would need also some JS, it is not possible just with CSS we are afraid.
Please do consider to hire a freelancer who will be able to help you out with the things you might need.Thank you
Best regards,
BasilisJuly 24, 2017 at 10:51 pm in reply to: Mobile Sub-Menu doesn't work since last Enfold Update #829249Hi,
Haooy you got it short out.
Please feel free to let us know if there is anything else we can do for you.Best regards,
BasilisJuly 24, 2017 at 10:50 pm in reply to: Show portfolio category name as title on portfolio category archive page #829247Hi,
You can edit the portfolio archive code and load there the portfolio name.
If you do not know how to do it, you can always hire a freelancer who will create the child theme for you and make that workBest regards,
BasilisHi,
Thank you for reporting that issues.
It seems that it is a bug from the theme.
We will do report it to our developers so they can check it out and release an update.Best regards,
BasilisJuly 24, 2017 at 10:19 pm in reply to: Events Calendar Individual events on homepage with featured image and excerpt #829229Hi,
That is not possible as the link that is generating is the one you see, based on the Permalinks.
Some change like that would require to hire a freelancer who will be able to help you out with any modifications.Thank you for understanding
Best regards,
BasilisHi,
From what I can see the issue is related to either WooCommerce or the plugin you are using for payments processor.
Try to change that and everything will be back to normalBest regards,
BasilisHi,
Do you have any cache that is active right now on your web site?
Best regards,
BasilisHi,
If you changed cache and it worked – it is clear that the issue is related on the way the cache produces the minified / cached file.
That is making issues there, if cleard it will do solve the problemsBest regards,
BasilisJuly 24, 2017 at 9:21 pm in reply to: Tab Section – problem with auto height when filtering masonry portfolio items #829203Hi,
That would require to modify and add an extra class to do that.
You can use something like animate.css and add the class to the container that includes the mansory inside.Best regards,
BasilisHi,
We will do report the issues to kriesi, as it has been reported multiple times.
We do appreciate your patience while we work on that new menu and the new things we create to make Enfold better!Thank you very much
Best regards,
BasilisJuly 23, 2017 at 9:19 pm in reply to: Video controls in fullscreen slider not working with self hosted videos #828760Hey Jochen,
I loaded the page, but I can not see any video at the slider, have you removed it?
Best regards,
BasilisHey tinip,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey Tobias,
That is most probably a cache issue.
Please disable all the plugins, clear your cache and try after if that solves the issue.Best regards,
BasilisHi,
There is an autoplay function through youtoube or vimeo slider, which you can disable and will fix the problems
Best regards,
BasilisHi,
If you turn WP_DEBUG off, does it hide the issue and the site is working properly, or you still have problems?
Best regards,
BasilisHi,
We do not have an update for it right now we are afraid.
Best regards,
BasilisJuly 23, 2017 at 8:54 pm in reply to: Masonry single 1/4 column with three entries stacked vertically inside #828746Hi,
That is not possible with mansory exactly, as the way that the grid is generated is different.
The blog grid can easier make that, as you can control the grid with a pseudo-selector.I would suggest to hire a freelancer to help you create a new shortcide, wit that grid through a child theme, it would work easier out for you.
Best regards,
BasilisJuly 23, 2017 at 8:49 pm in reply to: how to add custom elements to shop category, product and blog post page #828745Hey LesleyJean,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
We have heard that happening before on translations but we are not sure why it occurs.
We would appreciate if you can contact the WPML team and do let us know what they will say out.Best regards,
BasilisHi,
That is actually something you can achive with custom code most probably and the usage of a custom post type.
You can try hire someone who will be able to help you out.Best regards,
BasilisHi,
Kriesi is still working on the issue, the update will be solved soon.
Best regards,
Basilis -
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