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Hi,
Actually that is a bug came on the latest WordPress version.
Sometimes, what saved on the builder / editors it removed strips the HTML, but NOT real in a pseudo way.
They are already working on those updates it will be fixed soon from the WP teamBest regards,
BasilisHi,
Then the issue us related with the plugin and there are not a lot of what we can do for you.
Please do consider to contact the plugin provider, who will be able to help you with it.Thank you
Best regards,
BasilisHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Please add
#mobile-advanced ul a { padding-left: 0px !important; }Let us know.
Best regards,
BasilisHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
All the Support team access from different areas. Please disable any security, if you need us to help you
Best regards,
BasilisHi,
From what I can understand, it can be a lazy load issue.
DO you have any type of cache activated or you run into a server with server side caching?Best regards,
BasilisHi,
Can you please help us understand what ” old ” technology screens are please?
Are you refering to specific sizes?Best regards,
BasilisHi,
I asked John to check again, on what code was supposed to be here – he will do update the topic on first chance!
Best regards,
BasilisHi,
I think that happens because of the way the mansory is loading slowly.
We will do have to test that a little bit more for us to debug it, we would love the patience and we will report back based on our findings.Thank you very much for reporting any bugs found.
Best regards,
BasilisHi,
That seems to be on how the API is been called from google.
If you test to create a map not through our shortcode, but from Google API, does it work with both ways?Best regards,
BasilisHi,
We did, they will check if that will take time – please do remember something you asked us to do.
THank you
Best regards,
BasilisHi,
Yes, as the size is certain ” Medium ” it will not resize inside the layerslider but it will keep it size.
Best regards,
BasilisHi,
That is a strange re-action.
After searching a little bit seems that it can be something related to the browser function.
Have you tried a different browser other than those or even Private mode?Best regards,
BasilisHi,
@pippylu2 please create your own support ticket, so we can check also your backend and the server issues.
WHen create it, please also link us your phpinfo file, so we can take a lookBest regards,
BasilisHi,
That is an issue related with the plugin and the support with the theme.
Please do consider to contact the plugin developer, who will be easier to help you out with such issues.Thank you very much
Best regards,
BasilisHi,
I am not sure what else we can do
You will have to go through and maybe try different plugins – else you can always consider to hire someone help you out with the process.Thank you
Best regards,
BasilisHi,
That can be a nice solution.
Feel free for any other suggestions that we can implement.Best regards,
BasilisHi,
We are using the google API in English and there is no support for languages right now.
It could be a nice idea although and we will go through and suggest that to our developers.In the mean time – yu can always create the shortcode to your child theme, load it from there and edit the map to load in a different language.
Let us know if that would help.
Best regards,
BasilisHi,
Thank you very much for providing all those useful info.
We really appreciate it a lot.Thank you for any feedback and input on helping making Enfold better!
Best regards,
BasilisHi,
I think you would need some custom CSS, so you can style it and make it look the way you need.
Please do consider to hire someone to help you out, if you can not manage do them your self.Thank you
Best regards,
BasilisHi,
You would need to load the element from your childtheme and edit the target location
Please do take a look at the documentation I refereed and you will see the rest.
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
BasilisHi,
We have pointed out both issues to Kriesi, so he can take a look.
We would although appreciate a small patience, so he can go ahead and take everything under control as the updates and all the bugs are been control.Thank you so much for your input and patience, we are hambled and we much appreciate.
Thank you
Best regards,
BasilisHi,
What is your web site URL and in which page you have the tabs?
Does that happen on the front end also or only to the backend?Best regards,
BasilisHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
Basilis
