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Hi,
You are correct, that message is been missing when using ALB to modify the WooCommerce page.
Can I ask if u are using ALB or not?Best regards,
BasilisHi,
We are afraid we can not help further if the theme is not updated, as we always provide support per our policy only on the latest version
to be sure there is not something that has been fixed already from our updates.We hope you understand
Best regards,
BasilisOctober 16, 2017 at 9:27 pm in reply to: WooCommerce Update (issue with Event Tickets RSVP function) #864947Hey tbo24,
That seems to be an issue of WooCommerce and not our theme.
If you test an other theme it works fine?Best regards,
BasilisHey eransh,
All those depend on users and how they want to create their view.
That is design basically based on each one needs.You can either use our Advanced Theme Options to edit the CSS or you can go ahead and write custom CSS that can match your needs.
Do let us know if there is anything else we can do to assist you further.Best regards,
BasilisHi,
You are right, we do support them
And it is also that the way it is designed to work properly with Enfold.What you can try do, is to create a customization that can change the sequence of the elements on responsive. But that is outside of our scope of support, as we have designed them in a certain way.
it is something that can play a different way, we will do let our developers know if they can work out for a solution on that to make the UX of the layout better.
Best regards,
BasilisOctober 16, 2017 at 8:47 pm in reply to: How to get Menu item not to go to about:blank if wanting them to go to sub-menu? #864930Hey dominiquehurley,
There is an issue with the submenus, where the link needs to be as http:// to work and show the submenu instead of #
There is an update in the next days ( we hope also really soon to be accepted from Envato ) which does solve those issues.Thank you
Best regards,
BasilisHi,
Could u disable all the plugins once and test again for us please?
Thank you
Best regards,
BasilisOctober 16, 2017 at 8:11 pm in reply to: Curious Delay/Speed Issue on placing the Order with WooCommerce #864924Hi,
The best case scenario would be to hire someone who will be able to help you identify the issue and provide enough details on how to fix your problem.
he will be able to locate the problem – but the problem is for sure ot at Enfold as it has not been identify before.Best regards,
BasilisHey siirous,
I see a under construction page, with no sockets inside.
Can you define which section you are talking about please?Best regards,
BasilisHey natashainbox2016,
You can create a pseudo sequence, by making a second page and link to it from the bottom.
That would help you bring it live.Let us know if there is anything else we can do for you.
Best regards,
BasilisHey simplicitywebhosting,
Here are listed all the filters
https://github.com/KriesiMedia/enfold-library/tree/master/actions%20and%20filters/ALB%20Elements/Contact%20FormThat you can use for the mail element to modify it as per your needs.
Thank you very much
Best regards,
BasilisHey ImageMagician,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisOctober 15, 2017 at 10:52 pm in reply to: Mobile icons still not showing – Extra bar on top of header #864585Hey coryhubbell,
What are the mobile icons? Can you explain us?
Are you referring for the Top Bar?I am really sorry but not exactly clear what you are aiming to do.
Best regards,
BasilisHi,
Please give us a link of your web site, lets see if we can target the specific class and replace the CSS attribute content with whta you need.
it is an idea, lets see if we can make it happen!Best regards,
BasilisHi,
We do not have an option for them to be equal sized, that is been created with our demo to be equal everywhere.
To understand properly what you mean, you want to have the option for all the tabs to have the same height, as lets say equal columns, basicly based on the height of one of the tabs?Best regards,
BasilisHi,
Always make sure yo clear cache so you can check properly.
Happy it coudl work!
We would really appreciate if you can take a moment to also rate Enfold Theme, below your Downloads area, it helps us be better!Best regards,
BasilisHey Stefan,
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
BasilisHey louie,
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
BasilisOctober 13, 2017 at 9:03 pm in reply to: Translating Contact Form's select element options with WPML #864146Hey Aced Firm,
Can you please show us the details?
That might be something related to Enfold or WPML team can handle it easie,r but if we see the backend we might be able to understand the issue more properlyBest regards,
BasilisHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
I checked your admin and I can see they are not translated.
if you do translate them they should work properly!Best regards,
BasilisHi,
What you have to do is to make it s a menu item and then style it with a custom CSS class on the menu item.
That would make things work out.Best regards,
BasilisHey jocelyn,
Thank you for contacting us.
1. That is not possible by default. There are plugins you can use to make it or you can ” fake ” the bahavour with a slider or our tabs options
2. There is no easy way I am afraid at all to do that. There are different builders with different management options.
Best regards,
BasilisHi,
We are sorry you feel that way, but the issue is not at Enfold.
Layer Slider teams has decided to do that and block some ( actually just some animations and their own demos ) for the licenses.
That is something they did last year and we are not responsible at all, as that is what Envato and their license allow us to release.You most probably do not have the issue on other sites, because you are on an older version.
Best regards,
BasilisHi,
Please take a look here
https://stackoverflow.com/a/35507294on how you can do it.
Thank you
Best regards,
BasilisOctober 12, 2017 at 10:06 pm in reply to: HOW TO: create a form with fields, only showing coloured bottom borders #863636Hi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisOctober 12, 2017 at 9:50 pm in reply to: Shortcode preview issue with simple quote in the button label #863634Hi,
Unfortunately, when using shortcodes that is how WordPress works and not just Enfold.
There are not a lot we can do to overcome that.
You can always try report that issue to WpordPress so there might be updates to it.Best regards,
BasilisOctober 12, 2017 at 9:48 pm in reply to: Bring Active Menu Indicator from Default Header Style into Minimal Header Style #863633Hi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Please do update your license and support so we can keep working on the issue and try identify it for you.
We appreciate your patience.Thank you very much
Best regards,
BasilisHi,
That issue would need someone to help you debug it.
it is not related to Enfold at all.Please consider to hire someone who would be able to help you solve your problems.
Best regards,
Basilis -
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