Forum Replies Created
-
AuthorPosts
-
Hi,
That is because not everything is possible to be replaced from a child theme.
So, can you let us know what are all the files you try, so we can see what can be and what not?Thank you very much for your patience
Best regards,
BasilisOctober 20, 2017 at 7:27 pm in reply to: Display WPML Lang Switcher next to Header social icon #866824Hey tl_s180,
That is something thta comes on the next Enfold Release.
We would appreciate a bit of patience till things our out please.Thank you
Best regards,
BasilisHey Angelo,
It is not because of Enfold for sure.
Last year we have run a HUGE security review and we have fixed a minnor issue which was also NOT a hack, just a small problem.
The issue u show us is either from server access ( most probably ) or something into WP or Plugins been old version.Best regards,
BasilisOctober 19, 2017 at 10:59 pm in reply to: Bold marked text turns *really* bold after some miliseconds #866509Hi,
You should use WPRocket or https://premium.wpmudev.org/project/wp-hummingbird/
Best regards,
BasilisOctober 19, 2017 at 10:58 pm in reply to: Draft CPT with Avia layout builder is blank when previewing #866508Hey hookedonweb,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey aboderc,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey elbnetz,
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
BasilisOctober 19, 2017 at 10:54 pm in reply to: Blog not displaying full content but only feature image #866504Hey VirtualAlex,
Enfold does not support Visual Composer.
Please use ALB which is included with Enfold and let us know if that creates any issues.Thank you
Best regards,
BasilisHi,
The custom post type portfolio, does not have feeds activated.
Enable them by usingfunction my_custom_feed($qv) { if (isset($qv['feed'])) $qv['post_type'] = get_query_var('post_type'); return $qv; } add_filter('request', 'my_custom_feed');Best regards,
BasilisHi,
That is nothing to do with Enfold.
it is related with your hosting provider, please discuss with them.Best regards,
BasilisOctober 19, 2017 at 10:48 pm in reply to: WPML CSS vs Enfold CSS and WPML display on smartphone #866498Hey doboon,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey sdpmedialtd,
Please disable any plugins thta are active except WooCommerce.
Which one of the view options for products u have selected?Best regards,
BasilisHi,
Try add the code at header simple, would that work? I mean using the wp_head hook
Best regards,
BasilisHey Kahil,
Here is a list with anything we have for the forms and you can use!
https://github.com/KriesiMedia/enfold-library/tree/master/actions%20and%20filters/ALB%20Elements/Contact%20Formlet us know if you need anything else
Best regards,
BasilisOctober 19, 2017 at 10:14 pm in reply to: 4.1.2 bug – Masonry/BlogPosts Element needs WooCommerce functions!? #866488Hey 48design,
Please be patience till we do release the latest version which is this days and tell us if the issue will be general fixed
Best regards,
BasilisHi,
Can you please define what you want to do?
Do you want to create a child theme or you want to import the demo files?Best regards,
BasilisHi,
When I switch the backend flag, I can not see translated content.
Best regards,
BasilisHi,
What plugin are you using to generate the free downloads?
Best regards,
BasilisHey alldata_linhart,
Our German Support is not available right now
Would you mind please create your question in English, so we can be able to helpo you out properly?Thank you very much
Best regards,
BasilisHey DROR,
Than you for updating the topic.
Best regards,
BasilisHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Please take a look here
https://kriesi.at/support/topic/step-by-step-installing-a-new-font/and check if you can use a custom font.
Let us know if it works out for you.Thank you
Best regards,
BasilisHey Sara,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey Sara,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Can you please register to forums, with your Enfold License key, so you can have an active account and we are ableto help you?
Thank you very much
Best regards,
BasilisOctober 16, 2017 at 9:52 pm in reply to: Home page not properly displayed using Enfold Child and WPML #864957Hey marthkob,
I cant load the /en/ page it seems that the URL is not available have u disabled the language?
Best regards,
BasilisOctober 16, 2017 at 9:48 pm in reply to: Advanced Styling font not changing on website (still using Arial) #864955Hi,
Thank you very much for giving us the update.
We really appreciate it.Best regards,
BasilisOctober 16, 2017 at 9:47 pm in reply to: Navigation Tab Section from Menu does not seem to working #864954Hey infotechweb,
Can we please see the live web site as it is the only way we can identify the problem?
Best regards,
BasilisOctober 16, 2017 at 9:45 pm in reply to: What exactly do i need to setup a shop with woocommerce? #864953Hi,
I am sorry to say, but we are not lawyers and we can not take that big deal into our hands.
If you setup Enfold and WooCommerce that is enough to have a full function shopAnything else is basically based on your needs and your requirments. We can not know what you need to do, how you want to handle stuff.
If you need something further, you can always consider to hire someone who can help you out with a consultation to understand your specific needs
and be able to deliver good results.Thank you
Best regards,
BasilisHi,
Please create your own ticket, so we can handle the individual replies.
Best regards,
Basilis -
AuthorPosts
