Hi,

What you mean it did not worked?
Please provide is with details in your replies, so we can be able to help better and not go back and forth.

Best regards,
Basilis

Hi,

As long as you hook into the form, the problem is something that can be created from a simple ‘ misplaced to anything else.
It also depends on the server configuration, if it is moved on the spam for some reason.
The only I can tell you sure is that, it cant be working ” some times ” and others cant work, as it is either working properly
or not working at all.

Thank you

Best regards,
Basilis

Hi,

Please try

.tags #top .alternate_color.title_container .main-title { display:none; }

it should work properly

Best regards,
Basilis

Hi,

Yes you need to add it and then try still it and fix what is missing, else you would need to get some help to help you finish the parts you cant.

Let us know i we can do anything else

Best regards,
Basilis

Hi,

It seems that you do not have enough web space so the update is not going through.
Please contact your hosting provider

Best regards,
Basilis

Hi,

We need it here please, so we can try upload our self

Best regards,
Basilis

Hi,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

Hey jh100,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

Hi,

Which page can we see please?
I mean, where you have that area where we can locate that problem?

Best regards,
Basilis

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hey mediafacto,

Please go to Dashboard -> Settings and make sure that Everyone can register option is activated.

Thank you

Best regards,
Basilis

Hi,

I tried that password and I could not login at all.
Can you please recheck

Best regards,
Basilis

Hi,

it is most probably and issue with your cache.
Please do clear your cache and try again.

Thank you very much

Best regards,
Basilis

Hi,

You need to use media queries for the specific class and make it work on desktop

let us know if there is anything else.

Best regards,
Basilis

Hi,

That is a known issue that our developers are working to get it short out.
We do appreciate your time and patience.

Best regards,
Basilis