Page 264 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 7,891 through 7,920 (of 17,695 total)

← 1 2 3 … 263 264 265 … 588 589 590 →

Author

Posts
November 23, 2017 at 9:47 pm in reply to: Video problem after wordpress update 4.9 #880948

Basilis
Inactive Moderator

Hi,

Please follow the fix of Ismael, until we push the updates out.
We appreciate your patience while our developers work on a bigger update.

Best regards,
Basilis

November 23, 2017 at 9:45 pm in reply to: show list artiles like Post slider #880946

Basilis
Inactive Moderator

Hi,

Have you imported the demo content of the theme, so you can see the images?

Best regards,
Basilis

November 23, 2017 at 9:24 pm in reply to: Full width Sub Menu Positioning #880945

Basilis
Inactive Moderator

Hi,

I loaded your site and I can see it properly, have you fixed it?

Best regards,
Basilis

November 23, 2017 at 12:52 am in reply to: User role Advanced layout editor #880549

Basilis
Inactive Moderator

Hi!

You can post on the topic and we will take care!

Cheers!
Basilis

November 23, 2017 at 12:52 am in reply to: Change default name post #880548

Basilis
Inactive Moderator

Hi,

You can answer here and we will get a notification!

Best regards,
Basilis

November 23, 2017 at 12:46 am in reply to: Accessibility Coding Standards #880547

Basilis
Inactive Moderator

Hi,

Thank you very much for updating us regarding this and the USA law.
We have already pointed it out to Kriesi.

Best regards,
Basilis

November 23, 2017 at 12:43 am in reply to: Form Styling Help #880546

Basilis
Inactive Moderator

Hi,

Yes, we will be happy to advise, but can you please let us know what type of bugs?

Thank you

Best regards,
Basilis

November 22, 2017 at 10:23 pm in reply to: question about Enfold Band demo #880481

Basilis
Inactive Moderator

Hi,

That is a known issue of Enfold.
We are working to solve it out, so we would really appreciate the patience.

Thank you

Best regards,
Basilis

November 22, 2017 at 10:21 pm in reply to: Background video not working on mobile/tablet #880479

Basilis
Inactive Moderator

Hey eKatComm,

That is a known issue, that is been under investigation.
We do appreciate your patience while we work on updates.

Thank you

Best regards,
Basilis

November 21, 2017 at 9:36 pm in reply to: Mobile Menu showing when full width but disappears when screen size reduced #879939

Basilis
Inactive Moderator

Hi,

You have a child theme that has a modified header.php file.
If you activate enfold and not your child theme, you will see everything shorted out

Best regards,
Basilis

November 21, 2017 at 9:29 pm in reply to: gallery masonry #879936

Basilis
Inactive Moderator

Hey jelle,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

November 21, 2017 at 9:17 pm in reply to: wpml flags not showing properly on mobile #879931

Basilis
Inactive Moderator

Hi,

It can be a cache issue!
In any case, feel free to create a new ticket if you need something else.

Best regards,
Basilis

November 21, 2017 at 9:07 pm in reply to: Equal Height columns #879927

Basilis
Inactive Moderator

Hi,

can you disable the cache of the site please?

Best regards,
Basilis

November 21, 2017 at 9:04 pm in reply to: Social media icons on different pages for different feeds #879926

Basilis
Inactive Moderator

Hi,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

November 21, 2017 at 8:37 pm in reply to: slow page load with [av_video] #879917

Basilis
Inactive Moderator

Hi,

here is a bug on the video player, yes.
our team is working to fix it, we appreciate your patience.

Thank you very much

Best regards,
Basilis

November 20, 2017 at 10:34 pm in reply to: Portfolio grid starting with photo #879393

Basilis
Inactive Moderator

Hi,

What you can use is content CSS rule
https://www.w3schools.com/cssref/pr_gen_content.asp

Check it here, to understand how it works and how you can modify the ALL keyword to an image! :)

Best regards,
Basilis

November 20, 2017 at 10:21 pm in reply to: Mega Menu not working!! #879384

Basilis
Inactive Moderator

Hi,

Please do update to the latest version of Enfold and let us know if that will solve your issues and problems.
You are running a really old one and we can not provide support like that.

Thank you

Best regards,
Basilis

November 20, 2017 at 10:17 pm in reply to: Full width Logo (image) in Consulting Theme on top #879382

Basilis
Inactive Moderator

Hi,

I loaded the web site and I can see it going to bottom.
Can you please make us a screenshot of what you mean to be sure we are checking properly?

Best regards,
Basilis

November 20, 2017 at 10:03 pm in reply to: Php configuration #879379

Basilis
Inactive Moderator

Hi,

That is a problem of the obox extension and the php7 compatibility.
Please do email them to fix it.

Thank you

Best regards,
Basilis

November 20, 2017 at 9:56 pm in reply to: Where are bulleted lists? #879376

Basilis
Inactive Moderator

Hey FFAlan,

Using the WordPress editor, you can simple add listing option.
If you check the buttons of the editor, you can see them listed there!

Best regards,
Basilis

November 20, 2017 at 9:53 pm in reply to: Enfold 4.2.1. coming? Or Should I update and fix issues with temporary fixes? #879372

Basilis
Inactive Moderator

Hey goldengate415,

I can let you know based on our GitHub that already 3h ago, the issue got under HEAVY INVESTIGATION and not simple been on the backlog of the updates.
The development team is working hard to get it short it out and we would appreciate as much patience as possible.

Thank you very much

Best regards,
Basilis

November 20, 2017 at 9:38 pm in reply to: Media Attachment Display Settings limited #879364

Basilis
Inactive Moderator

Hi,

Please take a look here

Simple Image Sizes

and let us know if you install the plugin and u are able to see all the sizes.

Thank yu

Best regards,
Basilis

November 20, 2017 at 9:35 pm in reply to: Video resolution changing while playing on desktop, Video not playing on mobile #879363

Basilis
Inactive Moderator

Hey michaelhensel,

A high definition video, if it is been served from
You can always hire a freelancer to do the job for you :)

Best regards,
Basilis

November 20, 2017 at 9:27 pm in reply to: Latest Update broke Video Slides #879359

Basilis
Inactive Moderator

Hi,

Yes, there is already a working solution that our dev team has been working.
There will be an update for it soon.

We do appreciate your time and patience while we try solve the issue.
Thank you very much

Best regards,
Basilis

November 20, 2017 at 9:19 pm in reply to: Image sizes: banners #879356

Basilis
Inactive Moderator

Hi,

Crop Thumbnails means that the sizes you add, are been re-created to something different.
That said, the existing sizes seems to be removed.
using a plugin like https://wordpress.org/plugins/simple-image-sizes/

does that work better for you?

Best regards,
Basilis

November 20, 2017 at 7:42 pm in reply to: Advanced Editor Not working with Custom Type Posts #879318

Basilis
Inactive Moderator

Hi,

You can actually use it for many different post types.
The value can be an array also, so it should be fine to use it as an array and enable for all the post types.

Best regards,
Basilis

November 20, 2017 at 7:27 pm in reply to: Error messages with custom layout builder for WooCommerce? #879312

Basilis
Inactive Moderator

Hi,

That is a great idea actually, yes.
I have asked our developers to take a look at it and see how they can incorporate as many of those, so things can work better.

We appreciate your help to make enfold better!

Best regards,
Basilis

November 20, 2017 at 7:04 pm in reply to: LayerSlider WP Exports, but does not Import #879294

Basilis
Inactive Moderator

Hi,

Can you please also post into the private note, the 8 licenses that belongs for each enfold installation, so we can be able to assist?

Thank you

Best regards,
Basilis

November 20, 2017 at 12:05 am in reply to: Change color oh the text un the tooltip #878912

Basilis
Inactive Moderator

Hey ctancrede,

The tooltip of an icon, can you please show us a screenshot or your page for example so we can check?
If you mean the yellow box, it is not but better to show us that you mean please

Best regards,
Basilis

November 19, 2017 at 11:57 pm in reply to: Enfold mobile search logo DE -> EN overlay with WPML #878903
Basilis
Inactive Moderator
Hi,

Try add also
```
@media only screen and (max-width: 479px) {
 .en .responsive .logo img {
   width: 45%!important;
 }
}
```
and let us know if it works

Best regards,
Basilis
Author

Posts

Viewing 30 posts - 7,891 through 7,920 (of 17,695 total)

← 1 2 3 … 263 264 265 … 588 589 590 →