Viewing 16 posts - 1 through 16 (of 16 total)
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  • #870854

    Hello,

    I upload some new icons with the Iconfont Manager on WordPress. But, when I want to add new icons with the same tool, the previous icons are lost.

    How can I add new icons without lost the previous ones?

    Thank you for your help.

    #871882

    Hey,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Yigit

    #874682

    Hi,

    Thank you for your response.
    I can’t use the plungin so please find the login credentials in the private data field.

    Regards.

    Laura

    #875804

    Hi,

    When you upload the new icons, they have the same name + same file name, that is why they are been replaced!

    Best regards,
    Basilis

    #876054

    Hi,

    Thank you for your response but I can’t change the font name because the font name is choose by default by Flaticon.

    Regards.

    Laura

    #876862

    Hi,

    you can rename the file generated, try it and let me know if works I just tried it out

    Best regards,
    Basilis

    #877103

    Hi,

    I already tried this solution but it didn’t work.

    Regards.

    Laura

    #877855

    Hi,

    can u upload the file for us plese?

    Best regards,
    Basilis

    #878219

    Hi,

    I already upload the file, it’s called Iconographie.zip

    Regards.
    Laura

    #878877

    Hi,

    We need it here please, so we can try upload our self

    Best regards,
    Basilis

    #879154

    Hi,

    I don’t know how to send you the file. There is nothing to upload a file on this discussion.

    Regards.
    Laura

    #879575

    Hi Laura,

    You can load the file to a service like Dropbox and share a link here with us.

    Best regards,
    Victoria

    #879880

    Hello,

    Please find the link with our file : https://we.tl/nqcEfm8xBd

    Regards.
    Laura

    #881585

    Hi micropoleinstitut,

    I saw the credentials in the thread, but do not see the login link, can you post it as well please?

    Best regards,
    Victoria

    #885715

    Hello,
    Please find attached all the login informations.

    Regards.
    Laura

    #886468

    Hi Laura,

    The zip file is not there anymore.
    Here are the values for the php config
    https://kriesi.at/support/topic/failed-to-load-resource-the-server-responded-with-a-status-of-403-forbidden/#post-798773

    Best regards,
    Victoria

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