Viewing 19 posts - 1 through 19 (of 19 total)
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  • #877610

    Hi there,
    I have this problem:
    after the update WordPress 4.9 the video of the homepage is no longer displayed.
    The Enfold version is 4.2
    Can someone help me ?

    Many thanks
    Massimo

    #878002

    same here

    #878349

    Hi,

    I have tested it and I can confirm the issue. I have reported this to Kriesi and our devs.

    Best regards,
    Nikko

    #879536

    Hey!

    Please add this code in the functions.php file.

    /**
     * load the media element stylesheet
     */
    function avia_wp_enqueue_scripts_mod() {
        wp_enqueue_style( 'wp-mediaelement' );
    }
    add_action( 'wp_enqueue_scripts', 'avia_wp_enqueue_scripts_mod' );
    

    And then use the following css code in the Quick CSS field.

    .mejs-layer {
        z-index: 1;
        width: 100% !important;
    }
    
    div .avia-video .mejs-container, div .avia-video .mejs-container video {
        height: 100%!important;
        width: 100% !important;
        position: absolute;
    }

    Best regards,
    Ismael

    #879563

    Okay, now it works,
    thank you very much.

    One last thing, is there a way to view the first image of the video?

    #879676

    for me the video is not scaled to fullwidth….

    so the css fix hast to be like so:

    .mejs-container, .mejs-layer {
    z-index: 1;
    width: 100% !important;
    }

    div .avia-video .mejs-container, div .avia-video .mejs-container video {
    height: 100%!important;
    width: 100% !important;
    position: absolute;
    }

    #880111

    Safari is still not working

    #880121

    Hi isee,

    in Edge and Explorer the first image of the video is displayed
    Edge
    http://www.linkdata.it/Varie/debug/edge.jpg

    in Firefox and Chrome the first image of the video is not displayed
    Chrome
    http://www.linkdata.it/Varie/debug/chrome.jpg

    Best regards,
    Massimo

    • This reply was modified 2 years, 10 months ago by  MaxPronti.
    #880231

    CHROME:
    everything works fine here

    SAFARI:
    i get an error as follows:
    TypeError: undefined is not an object (evaluating ‘this.player.setVolume’)
    the video is not displayed, but if i hit play (safari does not support autoplay anymore)
    so the error maybe prevents rendering i think.

    FIREFOX:
    no error message, but also no video display, just grey

    EDGE:
    working fine

    IE:
    a mess ! i dont care

    • This reply was modified 2 years, 10 months ago by  isee.
    #880748

    works on Chrome, Firefox but not on Safari (OSX 10.12)

    #880948

    Hi,

    Please follow the fix of Ismael, until we push the updates out.
    We appreciate your patience while our developers work on a bigger update.

    Best regards,
    Basilis

    #883918

    is there a solution for safari? It doesnt work for more than 2 Weeks now, since the update

    #884130

    Hi,

    Adding this to your functions.php file has worked for other users:

    add_action('wp_enqueue_scripts', 'my_register_javascript', 100);
    
    function my_register_javascript() {
      wp_register_script('mediaelement', plugins_url('wp-mediaelement.min.js', __FILE__), array('jquery'), '4.8.2', true);
      wp_enqueue_script('mediaelement');
    }

    Best regards,
    Rikard

    #885244

    Still not working on Safari, neither with the functions.php code from Rikard, nor the functions.php + Quick CSS code from Ismael above. Any hints why it works for some users, but not for others? Anything specific to consider when adding to the functions.php?

    • This reply was modified 2 years, 9 months ago by  Nikolaj1337.
    #885500

    Hi Nikolaj1337,

    Could you start a new thread and include admin login details in private please? It’s difficult to provide help for individual sites in general threads.

    Best regards,
    Rikard

    #889260

    Hi,

    I dont know if this is a workaround for you but, we decided to host the Videos for our clients on our Youtube-Channel. This solves the video-issue for Safari, Chrome and Firefox. Now I am waiting for an Update.

    Cheers
    Manu

    #889494

    Hi Manu,

    Thanks for the feedback :-)

    Best regards,
    Rikard

    #911285

    hi guys,

    i just found a side effect regarding “the video bug”…
    so your fix affects the video widget now (something with height: 30px”

    please see an example here (sidebar–>right)
    example

    #911558

    Hi,

    Please upgrade to version 4.2.3 and don’t forget to disable the cache and minification plugins temporarily. If you can still see the issue, create a new thread with the site url and the login credentials.

    Best regards,
    Ismael

Viewing 19 posts - 1 through 19 (of 19 total)

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