Forum Replies Created
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AuthorPosts
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January 23, 2018 at 10:15 pm in reply to: Background video not playing on first time loading the page #901713
Hi,
We are afraid we do know the issue and we have our developers working on that problem.
We would appreciate the patience it is something we need to get it solved fast and we are working fast on it.Best regards,
BasilisHey Ghallab,
Can you please define which one is the submenu you are reffering and which one you do NOT want to be removed?
Thank you
Best regards,
BasilisHey Ghallab,
There is nothing that we know about that.
If there is something you have seen, let us know and we will be able to help.Best regards,
BasilisHey hackoffseries,
Can you explain us what should it be done, I mean what you want to do with the links, where are visible etc, so we can be actually able to help you please?
Best regards,
BasilisHey C-LabMX,
Sorry first message I remove it.
To be honest, that code is not intended to work like that.
If you need it to be only for the transparent, it would require to be custom coded. You can get help on that by hiring a freelancer.Thank you
Best regards,
Basilis-
This reply was modified 8 years, 3 months ago by
Basilis.
Hi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
We have sumitted the issue, should be fixed on the next release as it is something easier.
We appreciate for letting us know.
Best regards,
BasilisHi,
You are right and we did missed to push that inside the update.
Just noticed our developers again regarding it and we are pushing from our side as much as possible so it can be out on a next release.Again, we are really sorry we understand that it is a major issue and it requires a lot of attention.
Best regards,
BasilisJanuary 23, 2018 at 9:15 pm in reply to: Need previous version"Full Screen Slider Video not loading" issue? #901657Hi,
We appreciate your patience on that.
Thank you
Best regards,
BasilisJanuary 23, 2018 at 9:13 pm in reply to: Where to modify the "Recent-Comments-Widget" (not Combo-Widget)? #901655Hi,
You would need to create one to be able to modify the file and do not loose the modifications.
Best regards,
BasilisHi,
I am using firefox and I have selected everything back and forth.
Also, I guess you are using a third party plugin there?
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!Best regards,
BasilisHey Meijestic,
That is how it works, there is no way to control the speed in a different way we are afraid.
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey rudtek,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisJanuary 23, 2018 at 12:25 am in reply to: contact form is incorrectly auto=populating message field with address #901072Hi,
The issue is on the name of the form.
We have reported it to our developers but that is not such an important issue as others, so we appreciate the patience until we resolve most of the work.Thank you
Best regards,
BasilisHi,
I just tested your page and for me it scrolls to the video page ( even if it takes 5min to load the page )
Best regards,
BasilisHi,
The issue is from Envato API and I am afraid there is not a lot we can do.
Suggesting to update through FTP is the only possible fix.Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
We are sorry for the delay.
It is a known issue that we will have it fixed on the upcoming release.
The problem is on the plugins altough so we are trying to investigate on how we can configure it with them.Best regards,
BasilisHey David,
That is actually a known issue of WooCommerce where the team is working to create a different way to manage variations.
We are not sure whn they will release it, so we appreciate the patience till they get something out.When they do, we will go ahead from our side also to update theme.
Best regards,
BasilisHi,
Can you please post in English so we can be easier to catch up and help with everythin?
Best regards,
BasilisJanuary 22, 2018 at 11:42 pm in reply to: Adding button to mute/unmute audio on fullscreen background video #901050Hi,
That is something we are still working to get it shorted asap for you guys,
we do appreciate the patience.Best regards,
BasilisJanuary 22, 2018 at 11:39 pm in reply to: Displaying of a message in the top of the checkout #901048Hi,
Please use a service like pasteimage so we can review problem.
Best regards,
BasilisJanuary 20, 2018 at 11:25 pm in reply to: Bug at multisite: breadcrumbs show twice the term "blog" at category/tag archive #900230Hi,
Thank you very much for updating the posts an providing that info.
Best regards,
BasilisHi,
I tested the form with my email and I have seen the problem.
Give us some time to check out why that is happening please.Thank you very much
Best regards,
BasilisHi,
There is a problem that converts on hover to display none.
We are reviewing it and we will push an updateBest regards,
BasilisHi,
Thank you for the function provided Guenni007
Best regards,
BasilisHi,
If I understand properly, you want to assign the color of the DropCap?
Best regards,
BasilisHi,
Just to be sure I understand properly, can you please explain what you mean ” with the replaced navigator menu “?
You are using a third party plugin?Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
Basilis -
This reply was modified 8 years, 3 months ago by
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