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Hi,
Hm, that looks strange because no other field is selected.
It seems to be that they have just closed the messages as a scan and emailed, so they can create a spam flow to the server provider.
That happens to all the domains?Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHey Hekolo,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
I am afraid we took the same issue.
The solution is what Mike has already proposed, to install it on a local installation and then move the files live
That should let you import properlyBest regards,
BasilisHi,
If you want to change the title, as that is defined from the options of the media, so yes if you want to change it you would need to upload it 2 different times we are afraid
Best regards,
BasilisFebruary 12, 2018 at 7:49 pm in reply to: Change position of elements in the top bar on mobile #911290Hi,
I loaded your web site and the code is not there, can you check with us please if you have added so we can be able to debug?
Best regards,
BasilisFebruary 12, 2018 at 7:48 pm in reply to: Info for you: Bug, when using picture with hotspots #911289Hi,
Have you updated and it is not fixed?
Can we see your web site please?Best regards,
BasilisHi,
First of all really nice web site, congratulations. Amazing way of using Enfold.
Going although forward, the issue is that you have different elements and the way you setup-ed things, it does require to create some custom code
so everything to work properly on mobile.Why is that?
When you are using a fixed font size for a headline for example, you do need to assign the size of it also for mobile, so it can function properly.
That would require some custom work to be done properly and in a deep level like you ask for.Best regards,
BasilisFebruary 10, 2018 at 11:17 pm in reply to: Testimonial images not loading after clicking through tab section #910682Hey Kieran,
I pressed around and yes I can see them grey but then they load back to normal ( effect goes over again )
Best regards,
BasilisHey Harshil,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisFebruary 10, 2018 at 11:16 pm in reply to: How do I change the button color in Avia tables for select columns #910679Hi,
Can we please see your web site URL so we can be able to help you?
Also tell us which of the columns u want to changeBest regards,
BasilisHey tonyska,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey thomasappell,
That is strange – Avia Layout Builder is enabled by default.
Can you please share us your access?Best regards,
BasilisFebruary 10, 2018 at 11:14 pm in reply to: Update to Enfold – Transparent Hot Spots CSS no longer working #910675Hi,
Happy you could solve it, we are sorry we could not assist further.
Feel free to let us know if there is something else we can do for youBest regards,
BasilisFebruary 10, 2018 at 11:12 pm in reply to: Change background color of posts in blog grid layout? #910674Hey winnieandbuzz,
Yes you can, can we please see your URL and tell us which box you want?
Best regards,
BasilisHey rbellei,
Defining a higher memory limit in WordPress and if possible increasing the memory on the hosting server should resolve this issue.
To increase the WordPress memory limit please access wp-config.php file and add the below line
define('WP_MEMORY_LIMIT', '256M');For a detailed explanation please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
and you can contact your service provider to increase the memory limit.Best regards,
BasilisFebruary 10, 2018 at 11:11 pm in reply to: Extra slash automatic added to URL on mobile when clicking on an anchor link #910672Hey MarijkeTF,
I cant access your web site, it seems like your SSL is broken, can you check?
Best regards,
BasilisHey HannahMole,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
You seem to have enabled SCRIPT DEBUG on your wp-confing.php
You need to disable that, pleaseBest regards,
BasilisHi,
Yes, we have also notified about that, so they can review better the results and make it work with the best option
Best regards,
BasilisHi,
You would need to modify the core of the theme and we are afraid that is not so easy to do as it can brake multiple areas.
Best regards,
BasilisHi,
We are afraid not yet, as they are not so high on our development list.
We will poke our developers again although.Best regards,
BasilisHey Picante,
The issue is related to WooCommerce or the paypal plugin to update it.
You would need to contact the plugin developers we are afraid.Best regards,
BasilisHi,
I checked the issue and yes it is happening on my installation also.
We will do report it as a bug, so it can get fixed.Best regards,
BasilisFebruary 10, 2018 at 11:05 pm in reply to: Error saving event – Events Calendar Pro + Event Tickets Pro #910664Hi!
We have open a ticket with our developers, so they can see if we will integrate on Core, or if they have to provide a different workaround.
We will also update you with any results!Best regards,
BasilisHi,
Yes you are right.
We are reporting the issues to our developers as they fixed the tabs issue, to also fix the accordions issue.Best regards,
BasilisHi,
We are sorry to hear that really.
if a minor issue cause from a miss configuration of the installation makes such trouble, we do understand we are respect your choice.Best regards,
BasilisHey Murmeltier,
To do that, you need to actually create a page and add the Grid inside and then query only that category.
There is no way to edit the actual category page somehow with ALB we are afraid, so making custom pages is the only wayBest regards,
BasilisHi,
Thank you very much for that, we do appreciate it a lot!
I am going here
https://www.klotz-ais.com/contact-form/and testing the forms and I cant see any issue related to it or any problem when trying to submit, so there is no JS error.
To move forward can you please show us an email, so we can see a bit more how it comes?Best regards,
BasilisHi,
Actually you are right.
We are note technically qualified to assist with SEO help or any other third party plugin.Please contact the plugin developers who will be able to help you further on how to use their plugin properly.
If they raise an issue that comes with our theme on the way it is developed, we will be happy to help you out.Thanks a lot
Best regards,
Basilis -
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