Forum Replies Created
-
Posts
-
Hi,
If you enable, clear your cache and then try in incognito, how does this work?
Best regards,
BasilisHi,
Please do create your own ticket, so we can be able to check this for you :)
Best regards,
BasilisHey avrisar,
Where do you have this active? SO we can look and maybe find out what is the error?
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Can u provide access? it seems that based on slugs there are some conflicts there, but we would need to check a little bit more I guess :)
Best regards,
BasilisHi,
Unfortunately this is not something we can help. We do not know how this work, how things integrate with it and it is not related with our theme at all.
Best regards,
BasilisHi,
Thank you very much for the feedback we appreciate this a lot. We will do consider it over new updates for sure.
Best regards,
BasilisHi,
This is actually clear because of cache as siteground cache seems to be conflicted with either CDN or our Optimisation.
To make this clear: When something is working when loged it, this is *because* cache is not been active when loged :DBest regards,
BasilisHey Nathan,
How can we test this? Do we have to fill all those form fields? :P
Best regards,
BasilisHey Commun-IT,
can u provide us ftp access also so we try disable the public error so we can be able to check this somehow?
Best regards,
BasilisHi,
When you reply over the ticket again and again, especially with 1h difference, the result is that we are not able to help because the ticket goes down to the line.
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
What you mean codes and not Quick CSS? This is the solution to add the code over the CSS and the problem will be shorted.
Best regards,
BasilisHey 3Vosjes,
Unfortunately, there is no hook to change the page url on the button click, without modifying the code.
Best regards,
BasilisHi,
No this cant work, shortcodes inside cant be locked / separated and the pages to be protected with a way.
Best regards,
BasilisHi,
Can you please check with the hosting company about this? It is not an issue of our theme at all.
Best regards,
BasilisHi,
Your home is not loading at all
could you please check this a little bit more for us? I think it has to be something else and not our theme issue.
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey Oliver,
Could you please post in English, so we can be able to assist you faster?
Best regards,
BasilisHi,
Can you tell us the version of php that you are using, so we can review that?
Best regards,
BasilisHi,
What php version is your system. This can be an error with php using a function that is not supported.
Best regards,
BasilisHey graphicair,
Are you using Safari?
Please also rename the font to something like ” Square ” and remove all those bad characters as they might interfere with the upload.Best regards,
BasilisHey nicole,
We ave assigned the ticket to Kriesi, if he is interested he will do contact you.
Best regards,
Basilis
