Forum Replies Created
-
AuthorPosts
-
Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Please check now – let us know if it works as should.
Best regards,
BasilisNovember 8, 2018 at 9:56 pm in reply to: Customizing messages & fixing behaviour of MailChimp content element #1031393Hey Marc,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisNovember 8, 2018 at 12:23 am in reply to: Issues with registering new Envato token after update #1031037Hi,
We are happy you got it short out :)
Best regards,
BasilisHey aovivo,
What is the way you want to tag? Do u also want maybe to use a third party plugin?
Best regards,
BasilisHey elbnetz,
Unfortunately we cant do something to fix that. It is a connection with a third party plugin, most probably u do need to hire someone to alter it so it can work for you.
Best regards,
BasilisNovember 8, 2018 at 12:07 am in reply to: Google search results showing with page numbers at the end – How to remove? #1031030Hey GCSkye,
That page shows a 404 error – can you please let us know what is going on?
Best regards,
BasilisHey Nagytalp,
Can you please upload the image somewhere else, so we can be able to see it properly?
Best regards,
BasilisHi,
What plugin are u using for stripe? I cna see some errors in the console.
Best regards,
BasilisNovember 7, 2018 at 11:55 pm in reply to: Optimize Fullscreenslider using Video with preview image – GTmetrix rating #1031027Hey Manuel,
You can still compress the image as the CSS rule will not have to do something with that and the end result will be that.
Check it out and you will see that the issue will be fixed :)
Best regards,
BasilisHi,
If you add an other form, for example Contact Form 7, does it work?
Best regards,
BasilisNovember 7, 2018 at 12:30 am in reply to: WooCommerce Responsive CSS Cart Table – show Qty and Thumbnail #1030658Hey HuxburyQuinn,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey Lara,
To be clear – you have added a custom widget section, on your header area?
Best regards,
BasilisHey bobfurgo,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
When loading the web page, through google chrome console.!
Best regards,
BasilisNovember 7, 2018 at 12:23 am in reply to: Portfolio items in portfolio grid on homepage not always responsive #1030652Hey kenwcmg,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey Richard,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey bobfurgo,
you can use the following:
.menu a:active { color: yellow }
let us know if it works out :)
Best regards,
BasilisNovember 7, 2018 at 12:04 am in reply to: Testimonials Avia Layout Builder – Custom Buttons #1030642Hey gacomp,
Have you uploaded the custom font?What is the name and what is the unicode character?
Best regards,
BasilisHey cpro,
Μπορούμε να δούμε ένα παράδειγμα της σελίδας;
Best regards,
BasilisHi,
Thank u for letting us know.
Best regards,
BasilisNovember 6, 2018 at 11:57 pm in reply to: Enfold contact form not sending mail – other problems ruled out #1030636Hi,
Can you please link us on your phpinfo file?
Best regards,
BasilisNovember 6, 2018 at 11:55 pm in reply to: Element Visibility with screen options not working properly on bigger size #1030634Hi,
I checked the page on mobile and I can see it hidden,
Are you sure you are not behind support?Best regards,
BasilisHi,
Can you show us a screenshot and a link of what you see please?
Best regards,
BasilisHi,
It seems that Gutenberg release will be delayed a lot – so do not worry.
In the meantime ofcourse our development team is working around the clock, to have as much updates as possible.Best regards,
BasilisNovember 6, 2018 at 11:46 pm in reply to: Enfold Chart button doesn't work in mobile version #1030625Hi,
The issue with the ordering is on the settings – can you please check the token so we can login again?
Best regards,
BasilisNovember 4, 2018 at 11:53 pm in reply to: NO SCORING 100/100 Performance in PAgeSpeed and THE OTHERS #1029717Hey gazitekizmir,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisNovember 4, 2018 at 11:50 pm in reply to: "Slightly increase the image on hover" not workin after update to 4.5 #1029715Hi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
Thank you very much, I will close here so we can manage better.
Best regards,
BasilisHey Sarah,
Your logo http://54.188.73.209/wp-content/uploads/2018/08/PSI-Logo-9.3.14-422x250_transparent-300×179.png is loaded from that IP – you do need to change it to load from the correct domain for IE to work properly.
Best regards,
Basilis -
AuthorPosts
