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Hey Jaap,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHey Nina,
we don’t know this plugin and as written in our support policy we can’t provide support for 3rd party plugins. So please ask plugin’s author about it or simply use a different plugin, which is compatible with your theme.
Best regards,
AndyHey 1lizcollins,
1. Use this code inside Quick CSS field:
.main_color.container_wrap_first.container_wrap.sidebar_right { display: none; }2. You could try to activate ALB for blog posts.
Best regards,
AndyHi,
we don’t know where the error was, but as you can see the theme works well, even on your server. It could be 1000 reasons, but anyway, it’s working now, so just migrate your old content int your new installation.
Best regards,
AndyHi,
Alright. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
use this code inside Quick CSS field:
.js_active .tab { font-family: 'Helvetica'; }and adjust as needed.
Best regards,
AndyHey Marcus,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :), and I can’t find any shrinking logo on your homepage.
Have in mind that shrinking function is only available for logo image and not for background image.
Best regards,
AndyHi,
authentication login is needed and credentials you’ve provided do not work for it. Please check.
Best regards,
AndyHi,
I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
you’re using some code which is causing this. For example remove this one:
@media only screen and (max-width: 989px) and (min-width: 768px) { .responsive .av_mobile_menu_tablet .main_menu .avia-menu { display: none; }}Best regards,
AndyHi,
Please deactivate all plugins (but WooCommerce by WooThemes) one by one to check which one is causing this issue and let us know if this solves the problem.
Best regards,
AndyHi,
go to Enfold->Header->Extra elements->Header Social Icons
For telephone number on the left side of your header you can try this: kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/
Best regards,
AndyHey Marcel,
adjust it using this code inside of Quick CSS field:
img.av-preloading-logo { width: 200px; max-width: 200px; height: 200px; max-height: 200px; }and adjust the values as needed.
Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
I tried to deactivate all plugins but WooCommerce by WooThemes, but then link you’ve provided does not work anymore. Please check and provide us a precise link where we can see your products when using WooCommerce plugin by WooThemes only.
Try again to deactivate all your plugins and then clear browser cache + hard refresh a few times.
Best regards,
AndyHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
Best regards,
AndyHi,
when I switch to norwegian language then it seems to be translated fine:
If you’re talking about any 3rd party plugins then please ask plugin’s author about the issue and/or WPML support about it.
Would be best for us to provide us screenshots of the issue, so it’s clear for us what you’re talking about. Use imgur.com, dropbox.
Best regards,
AndyHey gerardbao,
check out this link: http://www.no-margin-for-errors.com/projects/prettyphoto-jquery-lightbox-clone/#prettyPhoto and look for “youtube content” etc.
Best regards,
AndyHi,
we don’t provide support for 3rd party plugins, as written in our support policy. If you have questions about any plugins then ask plugin’s author or just use Google for example. I have no experience with such a function you need. Check out this as well: https://kriesi.at/support/topic/recommended-plugins/
Let us know if you have questions about the theme and we are happy to assist you with any issues/questions about it.
Best regards,
AndyHi,
I don’t know what you mean with:
Here I want custom font then when I click here the font was change.
Can you use correct english please? or try to explain further what you want to achieve. Do you just want to change font in the tab elements?
Best regards,
AndyHi,
do not use functions-enfold.php, but functions.php instead.
Use a plugin like Migrate DB plugin to migrate your old database into your new installation, so that everything works fine for you.
Best regards,
AndyHi,
the second. There is a new Enfold version, so get a fresh copy from your themeforest account and replace it with your current installation.
Best regards,
AndyHi,
I checked on desktop, but there is no logo in footer neither:
You can just use basic HTML code to insert any image (or logo) inside a text widget.
Best regards,
AndyHi,
just add an !important to my code:
.container { padding: 0px !important; }I already implemented it in your Quick CSS field. Hope you are happy now.
Best regards,
AndyHi,
we need to check if everything is correct. The issue can be causes by lots of different things.
Let us know when we can have access to have a look.Best regards,
AndyHi,
did you try this with a default WordPress theme? because sidebar widgets are controlled by WordPress itself. I think it would be best to ask WPML support about it. Let us know about your results with a default WP theme.
Best regards,
Andy
