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hi!
im trying to update my enfold site but i get this error message:
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Updating Theme Enfold (1/1)Warning: preg_match() expects parameter 2 to be string, array given in /home/homeglow/public_html/wp-admin/includes/class-wp-upgrader.php on line 258
Warning: file_exists() expects parameter 1 to be a valid path, array given in /home/homeglow/public_html/wp-admin/includes/class-wp-upgrader.php on line 258
Warning: strip_tags() expects parameter 1 to be string, array given in /home/homeglow/public_html/wp-admin/includes/class-bulk-upgrader-skin.php on line 61
Downloading update from …Warning: parse_url() expects parameter 1 to be string, array given in /home/homeglow/public_html/wp-admin/includes/file.php on line 970
Warning: preg_split() expects parameter 2 to be string, array given in /home/homeglow/public_html/wp-includes/kses.php on line 1325
Warning: strtolower() expects parameter 1 to be string, array given in /home/homeglow/public_html/wp-includes/http.php on line 517
An error occurred while updating Enfold: Download failed. A valid URL was not provided.————————————–
Please can you tell me how to fix this.thanks
james
Hey James,
Sorry for the problems, maybe you could try to update manually instead? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not then please post admin login details in private so that we can have a closer look.
Best regards,
Rikardupdating the theme manually hasn’t worked. what emial do you want me to use for your login details?
kind regards,
james
Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
I tried to log in but I get the error message “ERROR: The username or password you entered is incorrect. Lost your password?” – please check the login credentials.
Best regards,
PeterHi james-clickstream,
There is a solution in these threads
If you need further assistance please let us know.
Best regards,
Victoriahi victoria,
i followed the steps and updated the frame work > php > class-pixelentity-theme-update.php but it hasn’t helped.
Do i need to edit this file on the ftp?
cheers,
james
hi again,
i have now updated the the file via the FTP and it still hasn’t worked.
whats the next step?
cheers,
james
Hi james,
What errors in the log are you getting now?
Your website seems to be down.
Which version of php are you running?
Best regards,
Victoriahi victoria,
my website was down – i have now fixed this!
im no sure what version of php i am running.
thanks,
james
Hi,
Your PHP Version is: 5.6.37, this should be fine
I see you are using Enfold v4.1.2, I have looked back over your posts and saw that you were not able to update your theme via FTP, but I didn’t see what errors that you received when your tried? Please explain.
Please include FTP access in the Private Content area so we can assist.Best regards,
MikeHi i tried installing the latest version of enfold via ftp but i did not get any errors. ftp details below
Hi james-clickstream,
You need to deactivate all plugins and try to update the theme again.
Best regards,
Victoriahi victoria,
i have deactivated all of the plugins and tried to install the update but i get the same error.
whats the next thing to try?
cheers,
james
Hi james-clickstream r,
Thanks for that. The theme needs to be updated via FTP at this point, since some files moved around and so the old folder needs to be deleted and the fresh version to be uploaded. I could not login to the FTP though, I got connection timeout 2 times.
Best regards,
VictoriaHi,
Thank you for the FTP login, I have renamed your old theme to “enfold-old” and uploaded the update.
Everything seems to be working correctly, but please check for yourself. If you find the update is working then we can delete the folder “enfold-old”
Please let us know.Best regards,
MikeHi,
Great, I’m glad it’s working now and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
Rikardhi Again,
Enfold has updated but I have lost a banner that was on the left hand side of the header bar. the custom CSS to display it is still there but the banner is not displaying. The CSS is
.phone-info { font-size: 22px; }
#header .widget {
left: 75%;
padding-top: 40px;
position: absolute;
top: 0;
transform: translate(-50%);
z-index: 999;
}Can you tell me why this banner is not working?
Thank you
James
Hi,
I fixed it. I had to add the widget code to the functions.php – the update overwrited the functions.php and I had to modify it again. I used the code from here: https://kriesi.at/documentation/enfold/header/Best regards,
PeterHi,
I took a look at your image, and found that it was linked with “http” instead of “https” so the CORS policy would not show it, I fixed the url and it seems to show correctly now.
Please clear your browser cache and check.Best regards,
Mikehi mike & Dude,
thank you for the fix. it was working correctly 2 days ago but now the image is displaying below the menu bar.
Can you take another look at it?
thank you
james
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