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  • #1041871

    Hi.

    I have multiple websites that have been updated to the latest version of Enfold, and have tokens created, and I can update the Theme as new updates are released.

    But there are three websites using the Enfold Theme just will not validate the Token.
    All 3 websites are at version 4.5, I manually updated them at the last release.

    I get the following errors when validating the Token:

    Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)
    Following errors occured:

    Purchases: Errorcode 403 returned by Envato: Forbidden
    username Errorcode 403 returned by Envato: Forbidden
    email Errorcode 403 returned by Envato: Forbidden
    Purchases: A problem occured accessing your purchases. Unable to check for updates.

    I have also tried using the Envato Market Plug-in.

    Regards
    Iain

    #1041977

    I am in the same situation and getting the same error message.

    #1042173

    The same for me! Please help! I tried also to update manually via the Update Theme and Plugins from Zip File plugin but when I upload the zip file I get the error “the link you followed has expired”

    Thanks in advance
    Symo

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