Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • March 22, 2019 at 4:22 pm #1081911
    doboon

    Hello, I’m working on a blog that I do with the theme Enfold + avia builder and to my great surprise, the field “comment” does not appear at the bottom of my articles. Please tell me how to fix this problem.
    Thank you

    March 22, 2019 at 4:57 pm #1081930
    Jordan Shannon

    Hey doboon,

    Please refer to the following:

    Blog Post

    Best regards,
    Jordan Shannon

    March 22, 2019 at 6:07 pm #1081959
    doboon

    Hi Jordan,
    I thank you for your answer, but the link you propose to me as an answer does not answer my question.
    I created my article with Avia builder and by putting the element of content “comment” and leaving the display activated whatever the screen, the field “comment” is not displayed.
    I am really lost …
    Than you,

    March 24, 2019 at 6:53 pm #1082326
    Jordan Shannon

    Hi,

    I selected “Allow Comments” under Discussion. Please log in as a subscriber and test.

    Best regards,
    Jordan Shannon

    March 25, 2019 at 7:10 pm #1082801
    doboon

    Hi Jordan, thank you but it does not work, I do not see the “comment” field. Sorry.

    March 27, 2019 at 5:39 am #1083390
    Jordan Shannon

    Hi,

    Please try disabling all active plugins to see if the issue resolves.

    Best regards,
    Jordan Shannon

    March 28, 2019 at 1:06 pm #1084081
    doboon

    Thank you Jordan, but that does not change anything. Sorry, this is the first time I make a blog, there are certainly details that escape me …

    March 28, 2019 at 1:10 pm #1084084
    cg

    Maybe you have the same problem as described in these threads … link to the temporary fix from Ismael:

    => https://kriesi.at/support/topic/comments-working-in-one-post-and-not-in-another/#post-1083364

    => https://kriesi.at/support/topic/comments-and-comment-box-missing-on-pages/

    March 28, 2019 at 1:37 pm #1084088
    doboon

    Hi CG, Many thanks,
    I added the snippet you told me on functions.php and now it works. I don’t understand why the fact of building his articles with ALB prevents the display of comments, but hey, it works, I am really relieved. A big thank you.

    March 28, 2019 at 2:11 pm #1084100
    cg

    I think it’s not intended from Enfold/Kriesi and is a bug that will be solved in future versions of the theme. At that point you should be able to remove that fix from the functions.php.

    So nothing you “have to understand” … just a bug … happens … totally normal for software especially in webdevelopment … :-)

    March 28, 2019 at 2:22 pm #1084105
    doboon

    Yes of course, I understand ;-))
    And it’s true that the behavior of the site has changed the minute I made the last update of the template a few days ago …
    I still have a bug to fix with the items to leave open access, but I do not know if the problem comes from Enfold or Paid Membership Pro plugin. I will probably come back very quickly to you.
    Thank you

    March 29, 2019 at 2:46 am #1084380
    Jordan Shannon

    Hi,

    I’m glad this topic was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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