Viewing 30 posts - 121 through 150 (of 218 total)
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  • January 4, 2019 at 2:24 am #1049756
    Mike

    Hi,
    To manually update the theme via FTP, look for the “enfold” folder at /wp-content/themes/enfold/ and rename to “enfold-old” then upload the new version as the folder “enfold”
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
    Once you have cleared your browser cache and tested that your site is working correctly, you can delete the old folder “enfold-old”.
    If for some reason you want to go back to the old version, simply remove the new folder and change the name of “enfold-old” back to “enfold”
    If you would like help with this, Please open a new thread, and include your admin login and ftp login in the Private Content area, but as this is not your thread your login info will not be private if posted here.
    Please post the link to your new thread here so I can quickly find it.

    Best regards,
    Mike

    January 7, 2019 at 8:21 pm #1051034
    Brightfame

    HI I would like to update my Enfold theme and I have no idea how to do this with FTP. I honestly do not understand it. I have several websites running with an Enfold theme. And one flower shop who uses this frequently and right now the website is functioning properly. Would you be able to tell me how this cane fixed?!?

    January 7, 2019 at 8:36 pm #1051039
    hylandgraphics

    Figure it out. Make sure people are creating a new TOKEN and not registering a new APP!!!! :)

    January 7, 2019 at 8:39 pm #1051041
    newmediologo

    After the las update to 4.5.2 by plugin the Envato token finally works..

    January 7, 2019 at 9:08 pm #1051049
    missbluesky

    Hi,

    I try to get an answer again…
    I want to update the enfold theme for my two websites.
    I installed the plugin to instal with zip.
    But I cannot find the zip, not in the suggested part of the download options. I get a lot of folders but no zip.

    Please help me out with this…
    and is it a problem not to update? because update looks like a nightmare right now.

    thans a lot.

    January 8, 2019 at 6:14 am #1051194
    Mike

    Hi,

    @Brightfame     you can easily update your sites with a free plugin: Update Theme and Plugins from Zip File
    For step by step instructions on how to use it please see this post
    You can go to your Theme Forest account and download the “Installable WordPress file only” zip file.
    Downloading-the-wrong-zip

    Best regards,
    Mike

    January 8, 2019 at 10:13 am #1051303
    missbluesky

    Hi

    I tried it that way but in intallable WordPress file only is no zip file..

    please give me an answer I tried it several times but I don not get an answer.

    kind regards hanneke

    January 8, 2019 at 1:18 pm #1051375
    servepro
    This reply has been marked as private.
    January 8, 2019 at 2:14 pm #1051394
    Mike

    Hi,

    @missbluesky     I will be happy to assist, Please start a new thread with your admin login & ftp access in the Private Content area, I would not recommend posting the information in this thread because it won’t be private here.


    @servepro     you are currently using Enfold v4.5.2, which is the most up to date version.

    Best regards,
    Mike

    January 8, 2019 at 8:13 pm #1051478
    missbluesky

    Hi LMike,

    How do I start a new conversation?

    thank you

    January 9, 2019 at 12:44 am #1051530
    Mike

    Hi,
    Please go here: https://kriesi.at/support/forum/enfold/
    Then click the big blue button at the top of the page:
    2019-01-08-174019
    It will point you to the support form:
    2019-01-08-174150

    Best regards,
    Mike

    January 10, 2019 at 1:10 pm #1052324
    muuclemens

    Hello: following problem:
    1) I downloaded new copy from envato
    2) unzipped and uploaded via ftp to my server. Version according to style.css: Version: 4.5.2
    3) I uppdated Child style.css via FTP
    4) generated new token and inputted it under “theme update” in my child theme
    ->Webseite works fine.
    5) I checked the updater of child theme. It is saying: “A new Version (4.5.2) of your Parent Theme (Enfold) is available! You are using Version 4.4.1.
    See what’s new in change log. Do you want to update?” (i.e.: somehow it still thinks we are on 4.4.1)
    6) Updating over the button creates the following error message: “Beim Aktualisieren von Enfold ist ein Fehler aufgetreten: Download fehlgeschlagen. Es wurde keine gültige URL übermittelt.” (=Failure due to invalid URL)

    Not the biggest issue however updating should work once 4.5.2 is installed, shouldnt it?

    January 10, 2019 at 1:40 pm #1052327
    Mike

    Hi,

    @muuclemens
    It sounds like you didn’t update the parent theme, but the child theme instead.
    We will have to take a look to be sure, Please open a new thread so we can assist, and include your admin login & FTP access in the Private Content area, but as this is not your thread your login info will not be private if posted here.
    If you updated the child theme style.css as stated above, do you have a backup of the style.css file, of did it not contain any custom css?

    Best regards,
    Mike

    January 10, 2019 at 1:48 pm #1052330
    muuclemens

    Hi Mike:
    the style.css is empty in this case, it only contains the version. And I didn’t load into the child folder, its the parent’s folder.
    Currently my impression is, I made any mistake with the envato token. New Thread: is this possible for me (last sale was 8 months back)?

    January 10, 2019 at 2:50 pm #1052338
    Mike

    Hi,

    @muuclemens     You will need to update the parent theme with the Enfold v4.5.2 update, that is from within FTP you need to delete the parent theme “enfold” then upload the new theme folder via ftp. If you do this then the updater will show that you have the latest version v4.5.2
    You will not be using the updater to update, you will be doing it manually with ftp.

    You can also do it this way with ftp:
    via FTP, look for the “enfold” folder at /wp-content/themes/enfold/ and rename to “enfold-old” then upload the new version as the folder “enfold”
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
    Once you have cleared your browser cache and tested that your site is working correctly, you can delete the old folder “enfold-old”.
    If for some reason you want to go back to the old version, simply remove the new folder and change the name of “enfold-old” back to “enfold”

    As for if you can create a new thread, I assume so since you are posting to this thread, please give it a try.

    Best regards,
    Mike

    January 10, 2019 at 3:04 pm #1052342
    muuclemens

    Hi Mike:
    everything fine: I did what you recommanded (which I believed do have done in the same way before). Anyway: This time it worked. Even the token works and delivers the correct version. Thx + br Clemens

    January 11, 2019 at 1:01 am #1052545
    Mike

    Hi,
    Thanks for the feedback, glad we could help :)

    Best regards,
    Mike

    January 14, 2019 at 6:29 pm #1053760
    vliesenco

    Hi,

    I tried to update Enfold 4.3.? to 4.5 and recieved the error: “enfold update failed download failed. a valid url was not provided”.
    After updating through FTP the website got the HTTP error 500.

    What to do?

    Kind regards,
    Wesley

    January 14, 2019 at 10:01 pm #1053851
    ChristineGerman

    I’m having the same issue. Could use some assistance to update, we have an entire college program dependent on our site working, and right now nobody can use it.

    January 15, 2019 at 12:07 am #1053879
    ChristineGerman

    Problem solved FYI, the update has now worked as far as I can tell.

    January 15, 2019 at 4:00 am #1053941
    Mike

    Hi,

    @ChristineGerman     that’s good news, thanks for sharing your solution.

    Best regards,
    Mike

    January 16, 2019 at 3:38 pm #1054571
    jam62
    This reply has been marked as private.
    January 17, 2019 at 7:24 am #1054876
    Mike

    Hi,

    @jam62     when you tried “to update the theme as a ZIP file” did you use the Update Theme and Plugins from Zip File plugin?
    What error did you get?
    The top reason that might not work is the PHP Post Max Size or
    PHP Max Upload Size is smaller than 17mb that the enfold.zip file is, please ensure these are at least 20mb
    Your webhost can assist in checking these settings.
    Another reason could be because you are uploading the full themeforest-4519990-enfold-responsive-multipurpose-theme-wordpress-theme.zip file that contains all of the extra files, please only upload the enfold.zip inside the full zip file.

    Please note that if you update via FTP, you will need to remove the old theme folder “enfold” first (via FTP) then upload the new “enfold” folder at /wp-content/themes/enfold/
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

    January 23, 2019 at 9:44 pm #1057942
    sdsurid500
    This reply has been marked as private.
    January 24, 2019 at 3:08 am #1058001
    Mike

    Hi,

    @sdsurid500     thanks for the FTP access, but when I check your theme I find that it is already v4.5.2
    were you able to update, or did I misunderstand?
    If you still need help, please also include admin login, and explain a little more.

    Best regards,
    Mike

    January 24, 2019 at 7:00 pm #1058304
    sdsurid500

    Thanks for your help, I followed your suggestion to use the update by .zip plugin and it worked perfectly. Thanks!
    Paul

    January 24, 2019 at 7:44 pm #1058319
    bunting2017society

    I see that Enfold Version 4.5.3 was released on January 22nd. I am offered the download file “themeforest-4519990-enfold-responsive-multipurpose-theme.zip”. Is that correct?

    https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990#item-description__changelog

    January 24, 2019 at 7:47 pm #1058322
    hylandgraphics

    I have validated my token but it is not going out to grab the newest 4.5.3 update automatically. Is this not the whole reason for the token? Please advise….

    January 24, 2019 at 8:14 pm #1058329
    Lambrosgi

    I installed the plugin, then I went to my envato account and got the enfold theme, but when I try to upload it I get this message:
    The link you followed has expired. I’ve been through a lot of time. I tried two ways
    1. I have only downloaded the theme ((Purchase code hidden if disconnected) -theme-wordpress-theme.zip)
    2. I tried again this time to “download all files and documentation”, unzip it and try uploading just “enfold.zip”
    Could it be that they want to buy another license? I use the theme in more than one site and bought it a long time ago. Right now I’ve installed 4.41 on this site.

    January 25, 2019 at 9:14 am #1058565
    Rikard

    Hi Lambrosgi,

    Please open a new thread and include admin login details and FTP login details in private if you need help with updating. Also please verify that you have backups of the site in case something should go wrong.

    Best regards,
    Rikard

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  • The topic ‘Enfold 4.5 Theme Update "Update Failed: Download failed. A valid URL was not pro’ is closed to new replies.