Hi Elliot:

I already had tried it as both a code-block as well as a text element, and for me the error errors in both scenarios.

Q: Did you change the page and save it the way you think it should be?

If not, can you make these changes, and save the results on the homepage at http://conference-app-system.com/polymash15/wp-admin/post.php?post=11&action=edit&message=1

I have placed a code-block there, with the button code, and the error is still occurring.

When clicking update, the Avia layout builder hangs as described…

If you could show me the fix in action, I appreciative it hugely!

Many Thanks, Juergen

PS, the full HTML button code and javascript from leadpages is as follows:

<a href="https://my.leadpages.net/leadbox/14268b373f72a2%3A147f64e27b46dc/5662329727352832/" target="_blank" style="background-color: rgb(33, 200, 199); color: rgb(255, 255, 255); text-decoration: none; font-family: Helvetica, Arial, sans-serif; font-weight: bold; font-size: 16px; line-height: 20px; padding: 10px; display: inline-block; max-width: 300px; border-top-left-radius: 2px; border-top-right-radius: 2px; border-bottom-right-radius: 2px; border-bottom-left-radius: 2px; text-shadow: rgba(0, 0, 0, 0.247059) 0px -1px 1px; box-shadow: rgba(255, 255, 255, 0.498039) 0px 1px 3px inset, rgba(0, 0, 0, 0.498039) 0px 1px 3px; background-position: initial initial; background-repeat: initial initial;">Click Here to Download >></a><script data-leadbox="14268b373f72a2:147f64e27b46dc" data-url="https://my.leadpages.net/leadbox/14268b373f72a2%3A147f64e27b46dc/5662329727352832/" data-config="%7B%7D" type="text/javascript" src="//my.leadpages.net/leadbox-824.js"></script>

• This reply was modified 11 years, 4 months ago by JuergenB.

Hey Yigit,

Yes they where our first point of call here is their email from them.

Thank you for contacting WP Engine today! I understand you’re getting some 502 errors and want to figure out what’s going on. I apologize for the issue, but I’m more than happy to help.

I checked your Apache error log and found a timeout error, which is usually our system shutting down a long query and accounts for most 502s:

[Thu Dec 11 11:14:54 2014] [error] [client 86.185.146.22] [WPE Monitoring] Stopwatch php.pod-2608.function.session_start.duration exceeded 200ms. Was: 309ms.\n#0 wpe\\measure\\LoggingStopwatch->logStackTrace(309) called at [/nas/wp/www/common/production/measure.php:198]\n#1 wpe\\measure\\LoggingStopwatch->lap_ended(309) called at [/nas/wp/www/common/production/measure.php:134]\n#2 wpe\\measure\\Stopwatch->lapstart() called at [/nas/wp/www/common/production/measure.php:158]\n#3 wpe\\measure\\Stopwatch->__destruct() called at [/nas/wp/www/cluster-2608/welldoing/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php:32]\n#4 session_start() called at [/nas/wp/www/cluster-2608/welldoing/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php:32]\n#5 avia_sc_masonry_entries->extra_assets() called at [/nas/wp/www/cluster-2608/welldoing/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php:28]\n#6 aviaShortcodeTemplate->init() called at [/nas/wp/www/cluster-2608/welldoing/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/template-builder.class.php:335]\n#7 AviaBuilder->createShortcode() called at [/nas/wp/www/cluster-2608/welldoing/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/template-builder.class.php:74]\n#8 AviaBuilder->init()\n#9 call_user_func_array(Array ([0] => AviaBuilder Object ([paths] => Array ([pluginPath] => /nas/wp/www/cluster-2608/welldoing/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/,[pluginDir] => avia-template-builder/,[pluginUrl] => http://welldoing.org/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/,[assetsURL] => http://welldoing.org/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/,[assetsPath] => /nas/wp/www/cluster-2608/welldoing/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/,[imagesURL] => http://welldoing.org/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/images/,[configPath] => /nas/wp/www/cluster-2608/welldoing/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/config/),[shortcode_class] => Array ([avia_sc_blog] => avia_sc_blog Object ([builder] => AviaBuilder Object ( *RECURSION*,[config] => Array ([name] => Blog Posts,[tab] => Content Elements,[icon] => http://welldoing.org/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/images/sc-blog.png,[order] => 40,[target] => avia-target-insert,[shortcode] => av_blog,[tooltip] => Displays Posts from your Blog,[php_class] => avia_sc_blog,[drag-level] => 3,[drop-level] => -1,[popup_editor] => 1),[elements] => Array ([0] => Array ([name] => Do you want to display blog posts?,[desc] => Do you want to display blog posts or entries from a custom taxonomy?,[id] => blog_type,[type] => select,[std] => posts,[subtype] => Array ([Display blog posts] => posts,[Display entries from a custom taxonomy] => taxonomy)),[1] => Array ([name] => Which categories should be used for the blog?,[desc] => You can select multiple categories here. The Page will then show posts from only those categories.,[id] => categories,[type] => select,[multiple] => 6,[required] => Array ([0] => blog_type,[1] => equals,[2] => posts),[subtype] => cat),[2] => Array ([name] => Which Entries?,[desc] => Select which entries should be displayed by selecting a taxonomy,[id] => link,[fetchTMPL] => 1,[type] => linkpicker,[subtype] => Array ([Display Entries from:] => taxonomy),[multiple] => 6,[required] => Array ([0] => blog_type,[1] => equals,[2] => taxonomy),[std] => category),[3] => Array ([name] => Blog Style,[desc] => Choose the default blog layout here.,[id] => blog_style,[type] => select,[std] => single-big,[no_first] => 1,[subtype] => Array ([Multi Author Blog (displays Gravatar of the article author beside the entry and feature images above)] => multi-big,[Single Author, small preview Pic (no author picture is displayed, feature image is small)] => single-small,[Single Author, big preview Pic (no author picture is displayed, feature image is big)] => single-big,[Grid Layout] => blog-grid)),[4] => Array ([name] => Blog Grid Columns,[desc] => How many columns do you want to display?,[id] => columns,[type] => select,[std] => 3,[required] => Array ([0] => blog_style,[1] => equals,[2] => blog-grid),[subtype] => Array ([1] => 1,[2] => 2,[3] => 3,[4] => 4,[5] => 5)),[5] => Array ([name] => Define Blog Grid layout,[desc] => Do you want to display a read more link?,[id] => contents,[type] => select,[std] => excerpt,[required] => Array ([0] => blog_style,[1] => equals,[2] => blog-grid),[subtype] => Array ([Title and Excerpt] => excerpt,[Title and Excerpt + Read More Link] => excerpt_read_more,[Only Title] => title,[Only Title + Read More Link] => title_read_more,[Only excerpt] => only_excerpt,[Only excerpt + Read More Link] => only_excerpt_read_more,[No Title and no excerpt] => no)),[6] => Array ([name] => Blog Content length,[desc] => Should the full entry be displayed or just a small excerpt?,[id] => content_length,[type] => select,[std] => content,[required] => Array ([0] => blog_style,[1] => not,[2] => blog-grid),[subtype] => Array ([Full Content] => content,[Excerpt] => excerpt,[Excerpt With Read More Link] => excerpt_read_more)),[7] => Array ([name] => Preview Image Size,[desc] => Set the image size of the preview images,[id] => preview_mode,[type] => select,[std] => auto,[subtype] => Array ([Set the preview image size automatically based on column or layout width] => auto,[Choose the preview image size manually (select thumbnail size)] => custom)),[8] => Array ([name] => Select custom preview image size,[desc] => Choose image size for Preview Image,[id] => image_size,[type] => select,[required] => Array ([0] => preview_mode,[1] => equals,[2] => custom),[std] => portfolio,[subtype] => Array ([No Scaling (Original Width X Original Height)] => no scaling,[Thumbnail (150×150)] => thumbnail,[Medium (300×300)] => medium,[Large (1030×1030)] => large,[Widget (36×36)] => widget,[Square (180×180)] => square,[Featured (1500×430)] => featured,[Featured Large (1500×630)] => featured_large,[Extra Large (1500×1500)] => extra_large,[Portfolio (495×400)] => portfolio,[Portfolio Small (260×185)] => portfolio_small,[Gallery (845×684)] => gallery,[Magazine (710×375)] => magazine,[Masonry (705×705)] => masonry,[Entry With Sidebar (845×321)] => entry_with_sidebar,[Entry Without Sidebar (1210×423)] => entry_without_sidebar,[Shop Thumbnail (120×120)] => shop_thumbnail,[Shop Catalog (450×450)] => shop_catalog,[Shop Single (450×999)] => shop_single)),[9] => Array ([name] => Post Number,[desc] => How many items should be displayed per page?,[id] => items,[type] => select,[std] => 3,[subtype] => Array ([All] => -1,[1] => 1,[2] => 2,[3] => 3,[4] => 4,[5] => 5,[6] => 6,[7] => 7,[8] => 8,[9] => 9,[10] => 10,[11] => 11,[12] => 12,[13] => 13,[14] => 14,[15] => 15,[16] => 16,[17] => 17,[18] => 18,[19] => 19,[20] => 20,[21] => 21,[22] => 22,[23] => 23,[24] => 24,[25] => 25,[26] => 26,[27] => 27,[28] => 28,[29] => 29,[30] => 30,[31] => 31,[32] => 32,[33] => 33,[34] => 34,[35] => 35,[36] => 36,[37] => 37,[38] => 38,[39] => 39,[40] => 40,[41] => 41,[42] => 42,[43] => 43,[44] => 44,[45] => 45,[46] => 46,[47] => 47,[48] => 48,[49] => 49,[50] => 50,[51] => 51,[52] => 52,[53] => 53,[54] => 54,[55] => 55,[56] => 56,[57] => 57,[58] => 58,[59] => 59,[60] => 60,[61] => 61,[62] => 62,[63] => 63,[64] => 64,[65] => 65,[66] => 66,[67] => 67,[68] => 68,[69] => 69,[70] => 70,[71] => 71,[72] => 72,[73] => 73,[74] => 74,[75] => 75,[76] => 76,[77] => 77,[78] => 78,[79] => 79,[80] => 80,[81] => 81,[82] => 82,[83] => 83,[84] => 84,[85] => 85,[86] => 86,[87] => 87,[88] => 88,[89] => 89,[90] => 90,[91] => 91,[92] => 92,[93] => 93,[94] => 94,[95] => 95,[96] => 96,[97] => 97,[98] => 98,[99] => 99,[100] => 100)),[10] => Array ([name] => Offset Number,[desc] => The offset determines where the query begins pulling posts. Useful if you want to remove a certain number of posts because you already query them with another blog or magazine element.,[
Looks like it’s coming from the theme. I would provide this error to the theme developer and ask how it can be optimized. I also took a look at all of the queries being run by your site via an internal tool:

http://cl.ly/image/1e2b452Y0I39

Since most of the queries being run are coming from the theme, most of the drag and errors you may be experiencing will be related to the theme.

Wow, that was a blazing fast reply Josue, thnx mate!

Allright, two questions then.

(1) If I use your solution in my child theme, do I need to copy the original helper-post-format.php file to my child theme’s folders, and change it there (keeping the file in a folder with the same structure – that is in the includes folder)?

(2) Is it also possible to set the width of the class ‘large’ to 2060×687 pixels by changing this in functions.php or by using the plugin “Simple image size’ (the plugin I also used to set the class ‘entry_without_sidebar’ to these dimensions)?

What option would you suggest/prefer?

Hi Elliott

Thanks for your prompt reply.
I could fix the title issue by modifying the function.

Regarding the CSS fix:
Is it okay hiding the text using CSS? I checked the webmaster rules and regulations regarding CSS.
Here are the links for your reference:
https://support.google.com/webmasters/answer/35769?hl=en → Please find ‘technical guidelines”
https://support.google.com/webmasters/answer/66353

I have this doubt because hiding elements using CSS might be penalized as it is against the rules. However, I couldn’t find whether it is applicable for the ‘display: none!important;.
Is there any solution for showing only 2 tabs ‘(人気)-popular and (最近)-recent’ by editing PHP or JS code? I have a doubt that, a recursive function might have been used in the PHP or JS file hence the tabs are being added automatically.

Thank you!