Hey Philipp Nepraunig,

Thank you for the inquiry.

We are aware of the issue, and a fix will be included in the next patch. In the meantime, you can add the code provided in the following thread to the functions.php file:

— https://kriesi.at/support/topic/not-registered-dependencies-for-enfold-css-and-js/#post-1495467

Let us know the result.

Best regards,
Ismael

Hey,

Thank you for the inquiry.

To add a custom social icon in the current version, you need to make sure the icon is registered through the iconfont manager. If you are using a custom fontello font, you need to upload it via Enfold > Import/Export first so the theme recognizes the font family and unicode character.

After uploading the icon pack, update your snippet like this:

function avia_add_custom_icon( $icons ) {
    $icons['spotify'] = array(
        'font'  => 'fontello',
        'icon'  => 'ue907'
    );
    return $icons;
}
add_filter( 'avf_default_icons', 'avia_add_custom_icon', 10, 1 );

function avia_add_custom_social_icon( $icons ) {
    $icons['spotify'] = 'spotify';
    return $icons;
}
add_filter( 'avf_social_icons_options', 'avia_add_custom_social_icon', 10, 1 );

A couple of things to check:

1. Make sure the code is placed in your child theme’s functions.php, not the parent theme.
2. Confirm the font family name in the uploaded pack is exactly “fontello” and the unicode value matches what is in the font.
3. Go to Enfold > Performance and disable file compression temporarily, then clear your cache and test.

If the icon still does not appear after confirming those steps, please share a screenshot of your Enfold > Import/Export tab showing the uploaded font pack, and also let us know where exactly the icon is not showing up (social icons in theme options, or inside the page builder). You can post login details in the private field if needed.

You can also refer to the icon documentation here for more context:

— https://kriesi.at/documentation/enfold/icon/

Let us know the result.

Best regards,
Ismael

Hey tchamp77,

Thank you for the update.

The duplicate title seems to be coming from a custom modification. We can see the extra title is wrapped in a .custom-loop-title container, which is not part of theme’s default output.

Could you check if any plugins or custom code were recently added that might be injecting that extra title? A good first step would be to temporarily deactivate your plugins one by one to see if the duplicate disappears. Also check if there are any custom php snippets in your child theme’s functions.php that might be hooking into the product loop.

Let us know the result.

Best regards,
Ismael

Hey webzies,

Thank you for the inquiry.

It looks like the critical error is caused by the create_function() in your child theme. This function was deprecated in php 7.2 and completely removed in PHP 8.0, which is why switching to PHP 8.1 triggers a fatal error.

You’ll need to replace any instances of create_function() in your child theme. Since this change is in your child theme and not Enfold core, you’ll need to make those updates yourself. You can search your child theme files for “create_function” to locate all instances.

Let us know if the issue persists after making those changes.

Best regards,
Ismael

Hey paulgross,

Thank you for the inquiry.

This is expected behavior. The tab element in Enfold uses anchor-based navigation (hash URLs), so clicking a tab only toggles the content on the current page. When you navigate to a detail entry URL like https://cprn.org/about-us/entry/200578/, the tab section from the parent page is no longer present, so clicking a tab just appends the hash to the current URL without redirecting back.

To get the behavior you’re looking for, the tab links on the detail page would need to redirect back to the parent page with the appropriate hash (e.g., https://cprn.org/about-us/#board). This would require custom js or modifications to the view template.

One approach is to override the tab click behavior using a small js snippet in your child theme:

add_action( 'wp_footer', function() {
    ?>
    <script>
    jQuery(document).ready(function($) {
        $('.tabcontainer .tab_titles .tab').on('click', function() {
            if (window.location.href.indexOf('/entry/') !== -1) {
                var hash = $(this).data('fake-id');
                window.location.href = 'https://cprn.org/about-us/' + hash;
            }
        });
    });
    </script>
    <?php
} );

This checks whether the user is on a detail entry URL and redirects them back to the parent page with the correct tab hash instead of just appending it. Another thing that might help is to create a custom layout that you can apply to multiple pages.

— https://kriesi.at/documentation/enfold/custom-layout-and-dynamic-content/
— https://kriesi.at/documentation/enfold/custom-element-templates/

Let us know how it goes

Best regards,
Ismael

Hey jordi,
Our current version is 7.1.4
You can update and we do not expect any issues, but some things to keep in mind, if you have a custom header.php or footer.php in your child theme, you should remove these first, as they have changed. After you update you can review the new version of these files and make copies with your customizations into your child theme. I recommend tring to find a different way to add your customizations without using these files, or you will run into this issue again in the future.
The same is for any custom elements that you have in your child theme. If your child theme only has a style.css & functions.php & screenshot.png then you are fine.
If you have added any custom code to any parent theme files, you should save the code as it will be lost when you update.
You will not be able to automatically update via the theme options, as Theme Forest has changed since your version, after you manually update you will be able to update via the theme options for future updates.
A good practice is to use your web host options to create a stagging site and update it first to ensure your site looks & works the same, and then update your live site. If you are not able to do this, at least ask your web host to create a full backup, including the database for a fallback just in case.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue,
then you will see the Theme updated successfully message.
After which you can go to your Theme Forest account and create a new Token for future automatic updates.

Best regards,
Mike

Hey epurchase,

Thank you for the inquiry.

The Advanced Layout Builder seem to be working correctly when we checked. The errors you’re seeing are probably coming from a plugin related to “gd-mcp”, not the theme itself. Those notices are causing the “headers already sent” warnings which can interfere with the backend.

We also noticed that there are older versions of the Enfold theme still present in your themes folder. Please remove them or move them outside of the themes directory, as having multiple copies of the theme can cause unexpected conflicts. We would also recommend upgrading your PHP version — PHP 7.4 is end of life and some newer WordPress features work better on php 8.1 or higher.

Let us know if the issue persists after trying those steps.

Best regards,
Ismael

Hey Coen Verkuyl,
Envato (Theme Forest) handles all of our licensing and theme downloads though user accounts there.
We are not able to create licenses or access user accounts. I understand your situation, but unfortunately can not help in this case. Perhaps you would be able to roll your web host PHP version back to v7.4 for now, most web hosts have many versions of PHP available to use.

Best regards,
Mike

Hey newki75,

Thank you for the short clip.

The error is a php fatal error in the template builder’s shortcode parser. It’s happening because the Ballotins template contains shortcode data that is not structured as expected, likely due to the mixed editor usage that Mike mentioned earlier. Since the template itself appears to be corrupt, the most reliable fix is to rebuild it from scratch using only the ALB editor.

Regarding the theme update, yes, downloading from Themeforest always gives you the latest available version.

Let us know the result.

Best regards,
Ismael

Hi newki75,

Thank you for the clarification.

We were able to reproduce the issue when loading your Ballotins template on a new page. Since you’re experiencing this problem consistently when using the template, there may be conflicting code or a server-side issue preventing the publish action. To help us investigate further, we need to enable debug logging.

Please add these lines to your wp-config.php file:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

Once added, WordPress will create a debug.log file in your wp-content folder. Check that file for any error messages when you attempt to publish a page with your template. Please share a screenshot of the relevant errors with us.

Let us know what you find.

Best regards,
Ismael

Hi,
I created an online test site, linked below with a login for you to check out. It uses PHP 8.3.30 & Enfold 7.1.4
The mailchimp form is not yours, but it serves as a placeholder.
I’m not sure if reinstalling will help, but it’s worth a try.

Best regards,
Mike

Hi,
The issue is that newer versions of jQuery (1.9+) no longer support the old CSS selector syntax using bare # characters. We need to escape them properly. This is the updated code that I added to your site, I also changed the offset to match your header height.

function slow_scroll_to_anchor() { ?>
  <script>
(function($) {
  $('a[href*="#"]:not([href="#"])').click(function() {
    var width = $(window).width()
    if (location.pathname.replace(/^\//,'') == this.pathname.replace(/^\//,'') 
&& location.hostname == this.hostname) {

      var target = $(this.hash);
      target = target.length ? target : $('[name=' + this.hash.slice(1) +']');
      if (target.length) {
        if ($(window).width() < 768) {
          $('html,body').animate({
            scrollTop: target.offset().top - 150
          }, 1000);
          return false;
        } else {
          $('html,body').animate({
            scrollTop: target.offset().top - 250
          }, 1000);
          return false;
        }
      } 
    }
  });

  // Executed on page load with URL containing an anchor tag.
  var hash = location.href.split("#")[1];
  if (hash) {
    var target = $('#' + hash);
    if (target.length) {
      if ($(window).width() < 768) {
        $('html,body').animate({
          scrollTop: target.offset().top - 150
        }, 1000);
      } else {
        $('html,body').animate({
          scrollTop: target.offset().top - 250
        }, 1000);
      }
    }
  }
}(jQuery));
</script>
  <?php
}
add_action( 'wp_footer', 'slow_scroll_to_anchor', 99 );

Please clear your cache and check.

Best regards,
Mike

Hey tchamp77,

Thank you for the inquiry,

This is to be expected, since the default behavior when clicking an inactive Horizontal Gallery item is to navigate or slide it to the center. This behavior overrides the anchoring to the Accordion items. Once the image is centered, the anchor should work without issue.

To override this behavior, you can try this script in the functions.php file:

<?php
add_action( 'wp_footer', 'ava_wp_footer_script_mod', 99 );

function ava_wp_footer_script_mod() {
    ?>
    <script>
    // override default horizontal gallery clicks behavior to open accordion and scroll to title
    (function($) {
        $(document).on('click', '.av-horizontal-gallery-slider a[href^="#toggle-id-"]', function(e) {
            e.preventDefault();
            e.stopImmediatePropagation();

            var targetId = $(this).attr('href').slice(1);

            setTimeout(function() {
                var $title = $('#toggle-toggle-' + targetId);
                var $wrap  = $('#' + targetId);

                if (!$title.length) return;

                if (!$wrap.hasClass('active_tc')) $title.trigger('click');

                setTimeout(function() {
                    $('html, body').animate({ scrollTop: $title.offset().top - 80 }, 500);
                }, 50);
            }, 50);
        });
    })(jQuery);
    </script>
    <?php
}

Best regards,
Ismael