Hi,
Checked it on Firefox. This is what I see:

Let me tag the rest of the support team.
Regards,
Ismael
Also wanted to note that my portfolios are still glitching out. Play around with the arrow keys and clicking multiple portfolios and etc, you’ll see what I mean. And often times the image won’t change when mouse overs over it and that means when they click it, it opens in a new window.. it’s so strange.
I updated to the most recent wordpress and enfold.
Hi,
@LecheLMP: Please activate the Enfold theme so that we can inspect it.
@EvansAkann: What do you mean you can’t find the Layer Slider? Do you see it on your backend? What is the version of your Enfold theme? Latest version is 1.9.1. This will fix the slider for wp 3.6 upgrade.
Regards,
Ismael
Hi,
Can you give us a link to the page where you upload the “cropping image”?
Regards,
Ismael
Hi,
Please click the image background field then manually upload the image from there, see if it works.
Regards,
Ismael
Hey,
Can you give us a link to the website?
Please install this plugin to enable use of HTML5 on older browsers like IE8: http://wordpress.org/plugins/html5shiv/
For the images, please remove the width and height attributes to fix the disappearing image issue.
Regards,
Ismael
Hi,
Go to your Enfold database via cpanel > phpmyadmin. Look for the wp_layerslider table. Select all the slides then export it using XML format. Go to the new installation then import the wp_layerslider xml file. Make sure that all assets like images are in the proper folders and with the proper file name.
Regards,
Ismael
Hi, good night,
I would like to not show what he indicated as “DELETE” in the screenshot.
http://imageshack.com/scaled/medium/90/tfmq.png
Thank you very much!
Xavier.
This is very sad… I am having the same challenge at http://www.evansakanno.com. I have disabled all i can and it is still not working. I just cant find the layer slider or Portfolio grid on homepage. Please do a proper update to the theme… A lot of businesses are tied to it.
This problem is actually quite large. We had been working in IE10 so the problem just came to our attention. A number of different features are failing in IE9 and below, mostly additional image and page functionality that is provided by the Advanced Layout Editor. We have also noticed that if you go into dashboard and edit a page using IE9 or below, the content of the page will erase itself, almost completely.
What can be done to resolve this?
And when Im going to the ‘EDIT PAGE’ and trying to edit the page using AVIA layout builder – it stays stuck spinning doesnt show anything. Please need some help.
Layer Slider, BG Images and Footer not Displaying properly I disabled every plugin and still ..
For some reason on IE everything is showing up correctly but on Chrome and Firefox the banners disappear and everything else.
http://www.lomaximoproductions.com/
Also the wordpress tool bar on the top isn’t displaying either on the browsers.
I updated to the latest version of enfold and wordpress and once I did all these changes started to happen – I tried to go back but giving me errors so im stuck with this now.
thanks.
Hello,
I started adding custom css background images with transitions. They showed up fine. Worked great until I attempted to add some text. I opened up the text box normally and added my code but when I reloaded the image were gone. The two others remained. I figured that the addition of text did it somehow so I opened the text box and saved for the next two and the same thing happened. I did some testing and the css is fine as well as the images being on the server.
Any help would be fantastic. Thanks in advance
Located right under Success Stories. There should be an image above each name and text.
http://marcv.byethost7.com/
Disabled everything, tried again. Still can’t do anything with the Layerslider. Please help me. This is holding up my project with a Sept. 1 deadline. The Layerslider will not save and I cannot upload images. Thank you. Email is (Email address hidden if logged out) if you need it.
I don’t have a cache plugin. For fun, I deactivated all the plugins and it still was doing the same thing.
Here is an example:
http://linxhome.com/hopper-from-dish/
Opps again spoke too soon.
Could you take a look at what I have done. I’m getting an odd effect when the cursor is by the image, see link:
http://www.chriswardphotography.com/test-area/examples/example4.jpg
Its because I have used zoom to make the icon bigger and it also enlarges the circle (which now is set to display none). The circle is there and the zoom is applied to it but it is invisible, you can only see the icon. The cursor still reads from the hidden circle and activated the hover.
What I’m trying to do is have a single solid colour over the whole image with the icon bigger. Is there a way to make the icon bigger without using zoom or a better way of doing this?
My bad try at CSS:
/*image roll over restyle*/
.image-overlay {
background: rgba(255, 255, 255);
}
.main_color .image-overlay .image-overlay-inside::before {
background: none;
color: #00abda;
border-color: #00abda;
}
.image-overlay.overlay-type-extern .image-overlay-inside::before {
zoom: 320%;
}
I was also wondering if you can remove the animation of the icon?
Thanks again, I am trying I promise, I don’t come here unless I am out of options :-)
I sorted it with this:
/*image roll over restyle*/
.image-overlay {
background: rgba(255, 255, 255);
}
.main_color .image-overlay .image-overlay-inside::before {
background: none;
color: #00abda;
border-color: #00abda;
}
.image-overlay.overlay-type-extern .image-overlay-inside::before {
zoom: 400%;
}
Hello, I need the portfolio grid on my homepage to stretch the full width of the screen. So I have 4 images now. I’d like for those images to stretch to the edge just like the slider is full width. It would look like the 4 images on the http://www.apple.com homepage.
How can I achieve this?
Thanks in advance.
I’m trying to have my post images (which are the full-width 1210px x 423px) fit in the post without cropping – if this helps.
This is driving me to the point of insanity. I have followed all instructions except using the “regenerate image” plugin. I don’t need to use the plugin if I delete and reupload the images correct?
Thanks for the response Ismael, but I have tried every combination I can think of, including the steps above. I’m losing my mind. I’ll keep messing with it. I usually get it at some point.
But how do I solve the background image?
Is there a way to enlarge the hover arrow icon on all the images?
I have made a few CSS changes and feel the arrow needs to be bigger.
http://chriswardphotography.net/business/portfolio/
Hi,
It should work. Please remove browser cache then reload the page.
.single .big-preview.multi-big, .single .small-preview {
display: none !important;
}
Please give us a link to the single post.
Regards,
Ismael
Hi,
Edit functions.php, find this code:
avia_config['imgSize']['entry_without_sidebar']= array('width'=>1030, 'height'=>360 ); // images for fullsize pages and fullsize slider
Replace it with
avia_config['imgSize']['entry_without_sidebar']= array('width'=>1030, 'height'=>360 , 'crop' => false ); // images for fullsize pages and fullsize slider
Regenerate the thumbnails: http://wordpress.org/plugins/regenerate-thumbnails/
Regards,
Ismael
Hi,
Can you give us a link to the page? Do you have a cache plugin?
Regards,
Ismael
Hi,
Please try this:
.avia-content-slider.avia-content-slider-active.avia-content-slider2 {
background: red;
}
.avia-content-slider.avia-content-slider-active.avia-content-slider2 .slide-image {
background: red !important;
}
Regards,
Ismael
Hi,
Go Enfold > General Settings > Blog Style, select Single Author, small preview.
Regards,
Ismael
Before and after effect/slider
Like this one:
http://themeforest.net/item/3clicks-responsive-multipurpose-wordpress-theme/full_screen_preview/5092225
look under the menu at FEATURES – EASY TO USE – DESIGN AUDITS
For designers who use photoshop its just amazing to show before and afters of your edited images.
Thanks Ismael for your reply.
I’ve now checked in Chrome and Safari and there’s no issue with the broken icons there.
Still, in Firefox v.23.0 some of the icon images are broken. Strange.
Any ideas why this happens only on Firefox and only with the subdomain?
And by the way, the issue is not with the icons in your screen shot. It’s with the ones near the top of the page (see my screenshot) and the call to action buttons.


Dave
I have several questions regarding repositioning some of the stuff.
Please follow the link below to look at the questions more clearly or in case im typing as well,
https://www.dropbox.com/s/93cq4vi9hdfot2r/questions%2015.jpg
Questions,
1. Remove this space
2. Need to push this image downwards so that it get perfectly align with the top of the text 3. After completing point 1 & 2 I’ll need to push both (the image with thumbnails and text) little bit downwards.
4. I need to reduce the size of this whole container vertically.
5. Is it possible to make this text scrollable so I can fix the maximum height of the text container?
Here is the link of our website link,
http://goo.gl/bxbSzI
I’ll need to do all the above change only in events page of-course.
Thanks