Hi,
Thanks for the update, and for letting us know. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hi,
I uploaded original Spotify and Apple Music logos and used them as icons – https://kriesi.at/documentation/enfold/social-share-buttons/#how-to-add-custom-social-icons-to-enfold-options
Prior to that, I installed a child theme – https://kriesi.at/documentation/enfold/child-theme/ to make the changes update safe.
Please review your website :)
Best regards,
Yigit
Hi Enfold-Team,
we are currently relaunching a website which allows to sign up for courses.
To display the courses, a shortcode from a plugin is being used. So far, so good.
On the first link, the page does look fine too. The problem occurs once you navigate through this page – then, the footer disappears and the shortcode above gets printed again. (See second link)
This issue only occurs when the option “display a page as footer” is selected.
What can I do to solve this?
Hey anabeleng2,
Could you try updating the theme to the latest version (4.9) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please try the suggestions in this article: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Best regards,
Rikard
Hello Rikard,
We have the Enfold 4.9 in place, but the issue still exists. Please advise.
Best Regards.
Hey twofab,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) {
#custom_html-4 {
margin: 30px 0 30px -12px;
}
}
Best regards,
Rikard
Hi.
i’ve got the newest Enfold with 2 Footer Columns.
On mobile there is the break in 2 1 columns which is good, but the 2nd columns left is not in line with the first one. I don’t know why, or how to fix it.
Do you have an solution for me?

The yellow line.
This space is my needed extra space to increase my data to get my telephone number in line.
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This topic was modified 4 years, 1 month ago by
twofab.
Hi Alex,
Thanks for the login details. First off, could you try updating the theme to the latest version (4.9) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please try deactivating all plugins, to see if that changes anything.
Best regards,
Rikard
Hi Kati,
Please try the following in Quick CSS under Enfold->General Styling:
span.wpcf7-list-item-label {
font-size: 16px;
}
Best regards,
Rikard
Hey tanjatheiler,
Please try the following in Quick CSS under Enfold->General Styling:
.avia-content-slider-inner div.slide-meta {
display: none;
}
Best regards,
Rikard
Hi,
Thanks for the update, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hi,
Thanks for that. First off, could you try updating the theme to the latest version (4.9) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
Rikard
Hello, I have a problem with Learndash content.
You can access our site with the credentials in the private content.
You will see that the sidebar with the learndash course content, and everything related to that course, is not displaying.
But if you login with your temporary user, you will see it.
I updated the enfold theme and major plugins.
I already contacted with LearnDash support, and they say it is enfold theme, because (it is true) we change the theme, the content displays correctly.
Hi
1. That’s the link: /anfrage/?betreff=beratung¶m=Ultraschall
2. We already fixed the site. But just create a site and add the social share – editor element. Then use this site as footer in Enfold settings and you will see that the link used for sharing are wrong.
3. Any fix for the Video unmuting problem?
Sure, thanks!
Hallo Kriesi Team,
danke für die tolle Enfold-Theme, macht Spaß!
Jetzt habe ich ein kleines Problem, ihr habt aber sicher einen Idee:
Ich kann alle Seiten bearbeiten, nur plötzlich nicht mehr die Homepage. Hier gibt es immer eine leere Seite.
Alle anderen Seiten sind editierbar, nur nicht die Homepage. In der Ansicht ist sie weiter da, nur nicht wenn ich die Seite bearbeiten woll.
Any ideas?
Alex
Hi @Mike,
thank you. We tested the same, and it worked now – but it only worked on 1 of 2 servers. We made a test with PHP 7.4 and 8.0 – both with clean installs.
On our cloudways server (PHP 8) it throws the following error:
PHP Fatal error: Uncaught TypeError: array_merge(): Argument #1 must be of type array, null given in /wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-font-manager.php:428
This happens on a new site, clean install, fresh child theme and only inserted the code given in the functions.php. On our other server (hetzner, PHP 7.4) the same test works fine without errors.
By the way the error is already thrown inside WordPress Admin when opening the Enfold Settings.
Could the problem be related to the PHP version?
Best regards
Hi Rikard,
thank you for your reply, I’ve already found the solution. I switched the header to transparent and got the desired result.
However, if you have a minute, I would be interested if you would there is a better method to implement a full-screen Ken Burns effect on the front page within the enfold theme. I guess the way I do it is kind of a hack.
Best regards,
Holger
Hey NorthcoastProject,
Thank you for using Enfold.
Are you using the default Video element from the builder? Please note that this element is not integrated with the plugin, so it won’t apply the borlabs cover automatically. You may need to manually embed the video instead of using the builder element.
To disable the recaptcha scripts on all pages except for the contact page, try to use this filter in the functions.php file.
add_filter("avf_load_google_recaptcha_api_prohibited", function($prohibited) {
$prohibited = true;
if( is_page( array(1, 2, 3) ) ) {
$prohibited = false
}
return $prohibited;
}, 10, 1);
Make sure to place the actual ID of the contact page in the array within the is_page function above.
Best regards,
Ismael
Hi,
We are not yet sure why the featured image box is gone in your installation. Have you tried deactivating the plugins?
Are you using the block editor? The box displays fine when the classic editor is enabled or when the Enfold > Theme Options > Select your editor settings is set to the second option (Use WP classic editor).
Best regards,
Ismael
Hi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
….and it is the same, when I replace the child-footer.php with the 4.9-enfold-one.
Hi,
I temporarily switched from Enfold to default theme and I could reproduce the issue there as well so the issue does not seem to be theme related.
I think the issue is either a plugin conflict or related to WordPress.
Can we try de-activating all active plugins except for Contact Form 7 and if that does not help, try downgrading WP version?
If you would like us to do that, please post FTP logins here privately as well.
Regards,
Yigit
Hi @kriesi,
the cookie consent popup does not open. Instead of it there comes a warning:
“Wir benötigen eine Lightbox, um das modale Popup anzuzeigen. Bitte aktiviere im Theme-Optionen-Tab die eingebauten Lightbox oder füge dien eigenes modales Fenster-Plugin hinzu.\n\nDu musst dieses Plugin in JavaScript mit Callback-Wrapper-Funktionen verbinden – siehe avia_cookie_consent_modal_callback in der Datei enfold \ js via-snippet-cookieconsent.js ”
But under Enfold Theme Options > Lightbox Modal Window the option is enabled. (And: I have no additional other lightbox plugin installed, WP and Enfold are latest version)
I don’t know, what to do…
I can’t create a staging site. Please check issue on live site as usual.
Have you tryed to understand if some plugin could create conflict with Enfold?
We activated the “Modal Window Custom Content” under “Privacy Policy and Cookies” and defined some custom cookies like the Facebook/META Pixel. We could not manage so far blocking the cookie on the first request with the opened Cookie Consent Window. The Pixel fires a “Page View” on first load up. Enfold is just blocking the supported cookies.
Here our configuration:



Website is: https://www.nrgkick.com
Anything wrong with this?
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This topic was modified 4 years, 1 month ago by
DiniTech.
Hey,
Thanks for contacting us!
Please refer to this post – https://kriesi.at/documentation/enfold/social-share-buttons/#how-to-add-custom-social-icons-to-enfold-options.
If you need assistance with it, please let us know :)
Best regards,
Yigit
Hi,
Thanks for contacting us!
av-helper-masonry.php file is deprecated. You can use /enfold/config-templatebuilder/avia-shortcode-helpers/class-avia-masonry.php file instead :)
Regards,
Yigit
Hi Sonia,
Sorry for the late reply!
I could reproduce the issue on your page. Submitting the form throws an error with “Internal Server Error” status.
I do not think the issue is related to Enfold but to make sure that is the case, we would need to test further. Could you please create a staging site and post temporary FTP and WP admin logins here privately so we can work on your staging site instead of the live one?
Best regards,
Yigit
Hi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard