Hey travel2unlimited,
Please try using this plugin to update Enfold to the latest version: https://www.envato.com/lp/market-plugin/
You will be required to provide a token, if you don’t have one yet, please generate an envato token, here’s an instruction on how to make one (with correct permissions): https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token
Best regards,
Nikko
Hi Intell,
I’m glad that Rikard could help you :)
Thanks for using Enfold and have a great day!
Best regards,
Nikko
Hi,
Sorry for the late response. The map is actually rendered in the widget but for some reason, its height is dynamically set to 80%, which will not work because the height of its parent container is not specified or is set to 0. Adding this css code should adjust the height of the map container.
.widget .avia-google-map-container {
height: 200px !important;
}
Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.
Best regards,
Ismael
Hi Enfold team,
After updating to the latest theme version (4.9.2.1), we’ve completely lost our footer.
Nothing seems to bring it back, site URL and further info in private content. Already tried the suggestions from other threads without any luck. Can you please take a look?
Birgit HintenausGuest
Good evening,
I would like to create the header and menue of the website like on this website: …. Private
Is this possible with Enfold? If yes: how much will it cost me? I am not sure if such a request is private with you. Therefore I will not send you the domain of the demo website yet.
Thanks for a reply.
With kind regards
B. H.
1) On one of our client’s websites using Enfold, we are having issues with playing the homepage video. When you load the page, the video does not show immediately, and there is a pause with glitches in the playing of the video.
2) Can we use multiple colors on the Menu Button Option? Is this an option? (see menu buttons “Listen Now” & “Members Login”) Can we use different colors for each button or do they need to be the same? Options if any to use multiple colors.
**See URL in Private Content area
-
This topic was modified 4 years ago by
So Evolve.
Hey envisageiam,
Could you try updating the theme to the latest version (4.9.2.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private.
Best regards,
Rikard
Hi,
Great, I’m glad that we could help, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hi,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) {
nav.sub_menu {
display: none;
}
}
Best regards,
Rikard
Hi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Thank you Rikard,
even though I’m the first Enfold customer with the problem, it’s like when I replace Enfold with a WP default theme, the error doesn’t show up. See my screenshot.
Can you spot any anomalies in functions.php that may conflict with Enfold? I am of course still after it to solve the problem :)
Best regards,
Marcel
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi Rikard,
thanks for your quick feedback. I created a blank page for you once (see link below) and set it to “password protected” in WordPress. When you access the page you are redirected to the 404 error page.
Can you please log into WP once and see where the problem is?
Best regards,
Marcel
P.S. I use Enfold 4.8.9.1. In the theme settings Enfold tells me that this is the latest version. Is there also a bug here?
Hello, I have generated a Google API which I have not restricted and entered into the theme settings. All Looks good. However, the map on widget footer 1 does not display, but the map at the base of the contact page does. All seems to be set up correctly. Could you please take a look, log in details are in the Private Content box. Thank you.
Hi Dimitris,
Did you activate the option to delete old CSS and JS files under Enfold->Performance?
Best regards,
Rikard
Hi,
I’ve just installed a locally hosted LAMP stack on a virtual machine. The WordPress health check looks good, cURL is working and the PHP 7.4.28 has an increased memory limit of 512 MB. There are no plugins installed yet, just a WordPress core plus enfold 4.9.2.1. Here’s the problem: while the frontend pages load quickly, all admin pages load painfully slow – it takes about 15 sec. to fully load any page (e.g. the WP media library). Firefox inspector tells me that it takes ages for the server to answer the clients request – I just don’t know why.
However, as soon as I replace the current enfold 4.9.2.1 with a previous one (4.7.xx), all admin pages are loaded in under a second. Same thing with a default WordPress theme like twentytwenty: every admin page appears super fast. Unfortunately, I can’t provide you with login credentials for the website since it sits behind a firewall. Do do you have any suggestions on this anyway?
Thanks in advance & kind regards,
Christian
Hi,
Thank you for the info.
Looks like the document is actually scrolling to the active toggle but then it goes back up when the page is done loading. In the enfold/config-templatebuilder/avia-shortcodes/toggles/toggles.js file around line 46, you will find this code which causes the document to animate or scroll to the opened toggle and this is working properly but then something else causes the document to jump back up.
$('html:not(:animated),body:not(:animated)').animate({scrollTop: scoll_target},200);
We will get back once we have found what is causing the issue.
Best regards,
Ismael
Hey Marcel,
I can’t reproduce this problem using the latest version of the theme. Could you try updating the theme to the latest version (4.9.2.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then try activating one of the default WordPress themes, to see what happens then. You could also try deactivating all plugins.
Best regards,
Rikard
This reply has been marked as private.
Hi everyone,
I am trying to upload MuseoSans 500 and MuseoSans 900 on my website to use them as text and title fonts respectively.
I followed the documentation: https://kriesi.at/documentation/enfold/typography/#toggle-id-15
I had .otf files, transformed in .woff using font kit generator, zipped both together and uploaded but it doesnt work. Then I tried to zip them separately (woff and woff2 MuseoSans500 in a zip file and woff and woff2 of MuseoSans900 in another zip file). But it still doesn’t work It now recognize a MacOS font as you can see in back end.
Providing credentials in pvt.
Am I doing something wrong?
tnx!
Hi,
Thank you for the inquiry.
You can use the email address (Email address hidden if logged out) for the new admin account, just make sure to generate the username and password in your end. Also, please make sure to update the theme to version 4.9.2.1, then temporarily temporarily disable the Enfold > Performance > File Compression settings. We will check the site again once the login details are available.
Best regards,
Ismael
Hi sebzh22,
Thanks as well for using Enfold and have a great day!
Best regards,
Nikko
Hey solf,
Please add this CSS code in Enfold > General Styling > Quick CSS:
#top #menu-item-8709 .sub-menu {
top: -220px;
}
Hope this helps.
Best regards,
Nikko
Hi,
Thank you for the update.
You can remove the other border with this css code.
#top .av-submenu-container {
border: 0;
}
Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css or while you are still editing the site.
Best regards,
Ismael
Hi SofieHelm,
I’m glad that Rikard could help you :)
Thanks for using Enfold and have a great day!
Best regards,
Nikko
Candace BaldwinGuest
I am very sorry to use this form for this issue, but I have tried unsuccessfully for a week to figure out how to get a hold of someone to help me.
I recently became responsible for the account for our theme and it says the User Name is correct, but the password is not. I then tried to reset the password but I do not receive the reset password email (although I was told it was switched to my email address of (Email address hidden if logged out) ).
We have Enfold theme, version: 4.9.2.1
I am very sorry, but your support does not provide ANY WAY to contact someone for this issue.
Please, please, please help me as I have a problem with the website and need to use your support area!
Candace
UPDATE: I’m making progress, but still need help – PLEASE
I found this code on the Enfold Forum, which I applied to my Footer Widget:
<li class="social_bookmarks_linkedin av-social-link-linkedin social_icon_4"><a href="#" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello" title="linkedin"><span class="avia_hidden_link_text">Linkedin</span></a></li>
I also added “Linkedin” to my “Social Profiles”
The link works, however, it is displaying the “Skype” icon vs. the “Linkedin” icon.
How can I correct this? Thank you.
Best Regards,
Julio
Talking with the host, they are saying this:
You won’t be able to send without an email address and password to sent through the SMTP server.
But there is nowhere to specify that in the enfold admin for the contact page? Please let me know if I need to swap to another contact form…