Viewing 30 results - 2,641 through 2,670 (of 244,614 total)
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  • #1484790

    Hi Mike,

    thanks for your helpful input. Finally (after weeks and at least in the second wave days) solved!

    DONE
    It’s an issue that causes WP Rocket and can be fixed with a small setting. Details: With this icon display odyssey, I initially thought it was an icon set that can´t no longer used (Enfold notice). Then I contacted support here. Then I go in support with the developer of the plugin that stores fonts locally in compliance with GDPR. And thanks to this notice with WP Rocket – that was the deciding factor.

    You have the same trouble?
    Use this line in the browser to test: https://www.your-url.com/?no_wprocket=1
    If you didn´t see any trouble with the icon font = > issue caused by WP Rocket.
    This issue is related to the Remove Unused CSS feature. In some cases, icon fonts can get mistakenly excluded during the Used CSS generation process, which causes icons to disappear.

    To resolve this, please add this to the File Optimisation / CSS safelist: (.*)social_bookmarks(.*)

    #1484786

    Hi,
    Glad that Rikard could help you sort this out, shall we close this thread now? If you have any further questions you can always create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1484770

    Hi, please ask your programmers: There MUST be solution! What about using something like wp_nav_menu put it in an array and create a shortcode from there? Enfold itselfs uses this to create menues so why shouldn’t it be possible to create a shortcode with a menu?

    Thanks

    #1484769

    Hi,

    Thanks for the update. Maybe you bought the theme licenses using a different account? If you need further help with that, then please reach out directly to Themeforest support as we cannot help you out with license problems. Once you have access to the theme files, then please follow this in order to register your license: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    Here is the link where i import your Enfold Demo, the “Feature” section does not show up.

    #1484760

    Hello Mike,
    thank you for your kind reply. I have never installed a new update of Enfold before and unfortunately, I’m still using the old version 5.2.1.
    On the theme-forest-website, under the “Downloads” tab in my account, I see the message: “You haven’t bought anything yet. Discover the most popular items available or browse our hottest new items.”
    I have already purchased two Enfold licenses but don’t know how to update them.

    I kindly ask for your support and information on how long I can continue to use this great support service from you. As an absolute beginner, I truly appreciate your help.

    Best regards

    Andrea

    #1484758
    sldeutsch
    Participant

    I’m on 7.1 and wordpress 6.8.1 (dev site: https://tssdevsite.xyz/)

    I was remiss in updating my site, everything worked on wordpress 6.7.1 and enfold 5.7 (prod site: https://www.thestrapsaver.com/)

    How can I fix this? Please be as clear as possible, I’m not very good at this :)

    oladigital_co
    Participant

    Hi there,

    I have a fresh install of WordPress on my site: https://evolve.oladigital.com.au/

    I have downloaded x11 layout builder templates and the theme settings file from the old site, https://evolveelc.com.au/ to upload to the new site.

    For the theme settings, it has allowed me to upload and given me the success message and refreshed the page, but no settings appear. I’ve tried multiple times with the same result.

    The layout builder templates file will upload, but I receive the warning ‘Illegal file was uploaded. No templates were added.’

    I’m unsure what’s going wrong as both files were downloaded from an up to date website with Enfold installed.

    Thanks

    #1484746

    Hey Aron,

    There are js errors coming from the file in private. You could try deactivating file compression under Enfold->Performance to see if that helps.

    Best regards,
    Rikard

    #1484745

    Hi,

    If you have questions outside the current topic, then please open a new thread.

    Best regards,
    Rikard

    #1484741

    Hi,

    Great, I’m glad that Mike could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    chriskcoppola
    Participant

    I’m currently using the latest version of Enfold, and while the mobile layout renders correctly across most devices, I’m encountering an issue where embedded forms are not displaying properly in Firefox and Safari. The layout either breaks or the form fields are missing entirely. The same forms work as expected in Chrome.

    Has this been addressed in the most recent Enfold update, or is there a known compatibility issue with form rendering in these browsers? Any insight or recommended CSS/JS overrides would be appreciated.

    Thanks in advance.

    mrfriday141192
    Participant

    When i download and import the Enfold Classic Demo, the Feature page is not able to showup like the link below:

    More important, I want to make a function like the sidebar with many options to click same as that Feature Page. How can i do it

    John Yates
    Guest

    Hi Folks

    Not looking for support or even a response on this – just logging something for your interest in case it has not come to light from any other source.

    We have a licence for Enfold and sometimes sign-up for the support when critically required but we don’t currently have support cover.

    However, we have discovered an issue which appears in Enfold 6.0.9 and 7.1.

    Issue description.

    On product category pages the links for Sort By: and Display: don’t function – the links are not active as links i.e. the hand doesn’t appear – although the text is suitably highlighted when mouseover.

    Screenshots below:

    1 & 2 – of the code shown when using inspect working and not working versions (sadly can’t remember which is 1st or 2nd – sorry)

    3 – composite of working (version 6.0.8) left and non-working (version 7.1).

    Hope that this provides something of value to you.

    If not thanks anyway for taking the time to read it. As we don’t have support no response is expected or needed. We’ll keep trying new Enfold versions until it is fixed or we are forced into getting a 6month slot of support for this (or some other) reason.

    Regards

    John

    #1484734

    Topic: Harmful site by Google

    in forum Enfold
    mvanhemert
    Participant

    My page is being flagged as harmful by google. There is a redirection in the layerslider? I checked the original recent installer with the file below but i don’t see any redirection.

    Original code for the file:

    <?php
    // Silence is golden.

    Would they trigger on // Silence is golden ?

    Hacked: Malware
    Description
    These pages direct users to a site that serves malware. Learn more
    Sample URLs
    http://###/
    https://###/abonnementen
    https://###/wp-content/themes/enfold-Theme/config-layerslider/LayerSlider/assets/static/layersli

    #1484728
    aron8778
    Participant

    Hi,

    I have Enfold 7.1 running PHP 8.4.7 through Siteground and the masonry gallery is not appearing plus, mega menu not appearing correctly and other things not working right like the normal gallery.

    I have disabled plugins and checked
    Reinstalled the theme and checked

    If you see the link attached, scroll down on homepage under – Our Driveway Solutions For Nottingham
    Also hover over the mega menu
    Also check the gallery on the link provided, this doesnt load and when you click on the image it opens from the media library

    Can someone please help as I am not sure what else I can do now?
    Thanks
    Aron

    Hi Rikard,

    Thanks for your reply!

    The issue occurs when I try to import the “Enfold Construction” demo via Enfold > Demo Import. Sometimes the demo is only partially loaded (some images or layouts are missing), and other times the process gets stuck in an infinite loading screen.

    Let me know if you need any additional info like error logs or configuration details — happy to provide anything that might help.

    Thanks again for your support!

    Best regards,
    Tommaso (tomfon87)

    #1484722
    ebenanders
    Participant

    Hi,
    I have a question about the cookie banner. According to the Austrian Datenschutzbehörde consent must first be given before cookies that are not technically necessary can be set. Consent must therefore be given in advance. My consideration: What happens if users are on an Enfold website and have not yet given their consent? I usually use the small bar at the bottom and the page can be used without clicking any of the buttons.

    Kind regards,
    Karin

    #1484721
    slikslok
    Participant

    Hi,

    Errors found:
    Instagram hat Fehler zurückgegeben: 429 (= Too Many Requests).

    I saw in another thread, that you recommend smashballon, which is only usable if you pay for the pro version…
    So: I paid for the Enfold theme with Instagram-Function and thats your answer? Serious?

    I urgently need this widget, and cannot wait for a a new release if this takes too long. When you think you fixed the problem: 1 day, 1 week, 1 month, 1 year? If it takes longer than weeks, you should suggest another solution which doesn’t cause extra costs….

    Thanks

    Hey Elisa,

    I don’t think that updating gradually would make any difference to be honest, I would suggest that you update to the latest version directly. The update to 7.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1484712
    StrategyDriven
    Participant

    Hello,

    From my Appearance/Widget webpage, the only two widget areas appearing are the Display Everywhere and Sidebar Blog areas. Note that in normal view mode (accessibility mode disabled), the down arrow does not work and so no widgets can be viewed or edited. In Accessibility Mode, the widgets appear and are editable. I disabled all plugins, cleared the cache, and the issue remained.

    Note too that I’ve lost access to the Footer and After Content widget areas in addition to the many Custom Widget Areas that I’ve setup. These widget areas do not appear at all.

    Finally, note that all widgets work well and appear on the public facing website. I’m just not able to access and update the widgets as I desire to do.

    I greatly appreciate your help in resolving my issue. Website login credentials are in the private area. Enjoy the day!

    All the Best,
    Nathan

    Elisa
    Guest

    Hello Kriesi team,

    I’m facing a somewhat delicate situation with a WordPress site that needs to be updated. Currently, the site is running a rather old version of WordPress (4.8.5) with your Enfold theme installed in version 4.0.7, all running on PHP 7.2.

    My goal is to update the site to the latest version of WordPress, the latest version of Enfold, and also upgrade PHP to version 8.2. However, I’m aware that doing this directly may lead to compatibility issues and failures due to the large gap between versions.

    That’s why, before purchasing a new license for your Enfold theme, I’d like to know whether buying it would give me access to previous theme versions as well (intermediate versions between 4.0.7 and the latest), so I can carry out a gradual and controlled update process, minimizing the risk of issues. I would also appreciate any guidance you could provide on how many intermediate versions I should use, and at which stages, following the successive WordPress updates.

    Thank you very much for your attention. I look forward to your reply so I can make an informed decision.

    Best regards

    tomfon87
    Participant

    Hi everyone,
    I recently installed the Enfold theme on my WordPress site hosted with Hostinger. However, when I try to import the “Enfold Construction” demo, I run into one of these two issues:

    Not all demo files load correctly (some images and pages are missing),
    or

    The import process gets stuck in an infinite loading loop and never finishes.

    I’ve already tried disabling additional plugins and confirmed that my PHP version is up to date. I’m on a Premium Hostinger plan, and server resources seem fine. Has anyone experienced this issue before? Any advice or alternative methods to successfully import the demo?

    Thanks in advance for your help!
    Tommaso

    #1484703

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1484702

    Hi,
    If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:
    use wpcode php snippet and activate
    and ensure that it is activated, then add the above code and save.

    Best regards,
    Mike

    #1484695

    Hey limedrop,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) {
        .responsive #top.page-id-254 #wrap_all .slide-entry {
            width: 100%;
            margin-left: 0%;
        }
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    #1484681

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1484677

    Kurzes Update:
    Ich habe das Template Enfold über FTP neu auf den Server geladen. Jetzt wird die Seite wieder angezeigt.

    Allerdings habe ich noch das Problem, dass das Dashboard nicht korrekt angezeigt wird. Es fehlen quasi die Styles….
    Leider kann ich auch nicht auf Aktualisierungen klicken. Da kommt dann folgende Fehlermeldung:

    Forbidden
    You don’t have permission to access this resource.

    Apache Server at touche-potsdam.de Port 443

    #1484675

    Hi ENFOLD Support-Team,
    it took some time to get a Testserver but now it’s done and I would ask you again to check our website and tell me, where we made a mistake. I’ll repeat again the Problem:
    The fold/unfold function does not work in our Enfold-template. It is displayed as a preview during creation, but not on the page. No initial text is shown and clicking “Weiterlesen” does not open the text but jumps to the top of the page.
    You can see this on the Frontpage of our DIZI-Intranet in the middle of the page. There are 3 columns with an image and the Link “Weiterlesen”. Instead of just the Link there should be some Text. You can see this in the backend.

    I also have one or two more questions which I will post each in its own thread.

    Thanks in advance and greetings from Hannover, Germany

    Ruth

    #1484674
    sommerheidi
    Participant

    Hallo liebes Team und liebes Forum.

    Leider funktioniert meine Seite nicht mehr.

    Es wurde zuerst angezeigt, dass es einen kritischen Fehler gibt. Einloggen ins Backend war nicht mehr möglich.

    Ich habe mir über die functions.php die Fehlermeldung angeschaut. Es wird folgendes angezeigt:

    Warning: require_once(includes/helpers/helper-markup.php): failed to open stream: No such file or directory in /usr/www/users/heidijm/wp-content/themes/enfold/functions.php on line 155

    Fatal error: require_once(): Failed opening required ‘includes/helpers/helper-markup.php’ (include_path=’.:/usr/local/lib/php/’) in /usr/www/users/heidijm/wp-content/themes/enfold/functions.php on line 155
    Es gab einen kritischen Fehler auf deiner Website.

    Was kann ich machen?

    Über Hilfe würde ich mich sehr freuen. Vielen Dank

Viewing 30 results - 2,641 through 2,670 (of 244,614 total)