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In reply to: Hamburger Menu contents not appearing in Mobile
Thank you@Guenni007! That is great information. Yesterday was the first time I had seen the site, as I am just helping one of my good friends who sent me an SOS message his site was broken. I have never used the Enfold theme before, but great advice to upgrade it, as it is on the latest version of PHP. Again, much thanks for your help!
Hi Enfold Support,
I’m experiencing a repeatable bug with the Enfold gallery — specifically when using image subtitles.
On a page with an Enfold gallery, each image has been given a subtitle (via the built-in options). Everything works fine initially. However, after I scroll past the first image and then scroll back up to it, the subtitle is suddenly replaced with the string “null” on the frontend.
This behavior suggests that the JavaScript responsible for handling image subtitles is not correctly preserving or restoring the subtitle data after the element is reloaded or redrawn (possibly due to lazy loading or Masonry reflow). It appears that the subtitle is being dynamically injected, but the value is lost or misread after scrolling, resulting in a “null” string being displayed instead.
This only happens after interaction — when returning to the image — and seems like a client-side rendering issue.
Could you please look into this? I’ve shared a few example pages in the private content. Thanks!
Best regards,
MartinHi Ismael,
Thanks for that info. We were able to set the post type using the shortcodes. However, that’s not ideal for our client when they are editing these pages.When editing the blog post elements should we be seeing the custom post type listed under “Select Post Type”? Or should anything in that list be selected? Previously, we have not needed to select anything from that list. But I am wondering if the issue is that nothing is selected?
http://staging.maritimetravel.ca/wp-content/uploads/2025/06/Select-Post-Type.jpg
Is it possible there is an issue with the Custom Post Type UI plugin? All of this was previously working for quite some time, until recently. So it seems like it could be related to an update to the plugin or Enfold.
Hi,
We observed duplicate id-attributes in the mobile menu (hamburger-menu), similar to what is described in
This came up when trying to check and optimize website-compatiblity for screenreaders. Nodes of the main menu are copied over to the hamburger-menu. svg-icons (for the search) contain id-attributes which simply get duplicated – but obviously need to be transformed to become unique again.
A modification of this copy-behaviour would for example be possible in
wp-content/themes/enfold/js/avia-snippet-hamburger-menu.js
in function normalize_layout().Quick-and-dirty code for those replacements:
There was:
var menu2 = $(‘#header .main_menu’).clone(true),
ul = menu2.find(‘ul.av-main-nav’),
id = ul.attr(‘id’);We then added lines to search for the corresponding nodes in the HTML with jQuery and make replacements for all hits. ‘-hamburger’ is appended to the IDs.
var toChange;
toChange = menu2.find(‘[id^=av-svg-desc-‘);
toChange.each(function() {
$(this).attr(‘id’, $(this).attr(‘id’) + ‘-hamburger’);
});
toChange = menu2.find(‘[id^=av-svg-title-‘);
toChange.each(function() {
$(this).attr(‘id’, $(this).attr(‘id’) + ‘-hamburger’);
});
toChange = menu2.find(‘[aria-labelledby^=av-svg-title-‘);
toChange.each(function() {
$(this).attr(‘aria-labelledby’, $(this).attr(‘aria-labelledby’) + ‘-hamburger’);
});
toChange = menu2.find(‘[aria-describedby^=av-svg-desc-‘);
toChange.each(function() {
$(this).attr(‘aria-describedby’, $(this).attr(‘aria-describedby’) + ‘-hamburger’);
});It’s quite an edge case, but could potentially irritate a screen reader.
Topic: Theme Update 5.2.1 to latest
I am a new administrator of a website with Enfold Theme v5.2.1 active with update name and API Key typed.
It says v5.2.1 and that I have the latest version and no update available.
I have read Your other thread about updating to the latest version, but the procedure with downloading and
installing a ZIP-file changes the format of the site and at the same time changes the default Logo to Enfold Logo.When You later on restore the website the Enfold logo keeps staying on the site no matter what I do.
Luckily I had a snapshot of the server hosting the website and after restoring the snapshot the site was normal again.In the backend of the website I under Enfold options I Reset all options.
After that I purchased a new license from Envato and created a new key to use for future updates.
Now the website indicates that there is a new update, but the same happens again when I update.The website doesn’t look like it used to, but all the text is there and all links are working — however,
the layout looks completely wrong. I need a method to update the website without changing the visual appearance.
The website must look exactly as it did before we started the update.
Could it be that some plugins need to be updated first to be compatible with the latest version of the theme?Can you please give me a complete guide to update from version 5.2.1 to the latest version
without the website changing visually?In reply to: Enfold Builder keeps loading and loading
Hello,
I disabled every plugin from Smash Balloon, but the outcome is the same.The web hosting company points out to the theme and you are pointing out to the web hosting company. Now I am stuck :)
Funny thing is, I do have other websites with Enfold designed and running with the same web hosting. No issues there.Would reinstall Enfold do any good?
With kind regards,
ArjanHello Enfold Support Team,
I’m using Fluent Forms with the Enfold theme. When I embed a form with a date picker (flatpickr), the year dropdown does not appear when viewing the form on the frontend — even though it works in the form preview.
The date field HTML is correctly rendered with flatpickr-input and ff-el-datepicker classes, but the Flatpickr calendar (including year selector) does not load fully unless I manually reinitialize it via JavaScript after page load. This issue seems related to how Enfold renders content or delays JavaScript execution.
Could this be caused by theme-level JavaScript optimizations, lazy loading, or conflicts that prevent Flatpickr from initializing properly?
Thank you!
Hi Rikard,
like I said in my initial post:
– the problem is with BOTH 7.1.1 and 6.x
– we use the included LS version ( bundled LS version numbers were mentioned in the post, ( Enfold 6.x / LS 7.12.4 , and Enfold 7.1.1 / LS 7.14.4 )Also, on both sites we are on the latest php 7.4 version, matching the requirements of WP, enfold and LS.
Regards UlrichHi, I need to be able to manage the font size within woocommerce fields in both Account Details and also the Payment page.
Through Enfold’s font management I can only manage the font size of the description.In reply to: New post image in wrong format on homepage
Hi Ismael – Great! It worked straight away. The cover image is visible again in full format. Many thanks for your quick support! (But: do I have to assume that I might have to use this snippet on my other Enfold websites as well? – Or will it be patched in the next update? Or is it perhaps not a bug at all?). Best regards, Lutz
In reply to: smpv.ch
Hey Dominik,
We don’t do custom work like that unfortunately, but we can try to help you out on the support forum if you should run into any problems. Please refer to our documentation on how to update the theme: https://kriesi.at/documentation/enfold/theme-update/
Best regards,
RikardHi PRIDER,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site. Also let us know which shortcodes you are interested in.
Best regards,
RikardHello,
we are using Enfold with WPML and have set a page in the theme settings to replace the footer and socket.
Unfortunately, the setting is regularly simply reset or the selected page is thrown out and you have to set and save it again manually. This happens to us in all available languages.
Is this a known problem and is there a solution?
Topic: smpv.ch
Guten Tag
Wir haben einen gemeinsame Kunde der auf enfold läuft.
Nun habe ich gesehen das diese Netzwerkinstallation noch auf 4.6 läuft. Ist es unproblematisch diese zu aktualisiseren? Würden Sie mich da unterstützen? Wenn ja gerne ein kleine Kostenvoranschlag.
Bermerkung: Bei dieser Installation wurde im child theme ein script geschrieben der auf allen Unterseiten das Hauptmenü anzeigt.
Besten Dank und herzliche Grüsse
Dominik StähliHi Rikard
We occur the same issue with our Ovh hosting
Is it possible to receive the shortcode for the Enfold in WordPress theme please
Construction demo and instruction to load it
Kind regards
P. Rey / FranceHi,
Thank you for the update.
The post_type attribute can be adjusted using the Select Post Type option, but when we re-enabled it using the add_avia_builder_post_type_option in the functions.php file, the post type “hotels-resorts” was not found. This could be due to a missing parameter when the “hotels-resorts” post type was registered or created.
add_theme_support('add_avia_builder_post_type_option');You may need to set this attribute manually by editing the element shortcodes directly in the debug mode field. Please check the link below:
— https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode
Once debug mode is enabled, a shortcode field will appear below the Advanced Layout Builder where you can manually set the post_type attribute in av_blog shortcodes.
This is the Select Post Type option:
Another thing that you could try is to select all post types or items in the Select Post Type list.
Best regards,
IsmaelHi. Google maps has suddenly stopped working on my site, and the API I created before has been deleted by Enfold somehow.
Now I can’t create a new API, because the “Register an API Key” link from inside the Enfold goes to a dead page, that just says “The link that you followed was not configured correctly. Required URL parameter apiid is missing”. What gives?
This is a total mess.
In reply to: Hamburger Menu contents not appearing in Mobile
You are still using an outdated version of Enfold there. You should update the theme to match the current WordPress version, which uses a newer jQuery. You might want to get help with this. Enfold 4.5.7 and 7.1.1 are quite different, so you may need to customize it further then. At the very least you should have a full backup of your site. I recommend updating as follows: https://kriesi.at/support/topic/some-hints-and-advice-to-update-enfold/#post-1056107
In reply to: Enfold Builder keeps loading and loading
Hello,
You give some solutions but the error comes from within the Enfold theme?
I cannot change #2 and the web-hosting company says it’s as high as possible set. #1, 3 and 4? I cannot see why you mention them. #3 is even about changing a file system; I cannot change a file system etc. How do I even resize the file size of something within the Enfold theme regarding the Builder?
Do you want to check on the site itself?Greetings,
ArjanIn reply to: overlay for easy slider?
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: Website Transfered Over from Supplier
Hey Katie,
Your site is running a very old version, so it needs to be updated. You can only purchase it at Themeforest, not directly from us. Once you have access to the theme files, then the update to 7.1.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardTopic: Portfolio Grid
When trying to use the portfolio grid and load in portfolio items, I do not see that option. I’m just using the default Enfold portfolio post type. This is a basic install.
Hey onlineprodcontent,
First off, please make sure that you are running the latest version of the theme (7.1.1): https://kriesi.at/documentation/enfold/theme-update/.
If you are running a standalone version of LayerSlider, then make sure that you disable the bundled version under Enfold->Layout Builder->Layerslider Options.
Best regards,
RikardHi there,
I’m in the process of taking over a customer’s website that was previously managed by another provider. The site is using the Enfold theme, currently running on PHP 7.3. I’m having trouble backing up and restoring it on my server, which is running a newer PHP version.
I also downloaded the theme files from the existing site, but they’re not working correctly on my setup—likely due to outdated compatibility.
Would it be possible to purchase the latest version of the Enfold theme directly from you? If so, would the child theme from the original site still work once installed with the updated parent theme on my server?
Many thanks in advance for your help!
Hello,
I have created a webshop in Enfold and it’s online for some weeks now. Suddenly, when I now want to change a page, the Enfold builder keeps loading and loading. I do have an error:
[Wed Jun 25 17:15:24.316261 2025] [error] [pid 2241641] mod_proxy_fcgi.c(911): [client 80.69.66.83:0] AH01071: Got error ‘PHP message: PHP Warning: session_start(): open(/data/sites/web/plantenbloemenshopnl/tmp/sess_19d3d7d790334ec4a47fef4459fab6f9, O_RDWR) failed: File too large (27) in /data/sites/web/plantenbloemenshopnl/www/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries/masonry_entries.php on line 112; PHP message: PHP Warning: session_start(): Failed to read session data: files (path: /data/sites/web/plantenbloemenshopnl/tmp) in /data/sites/web/plantenbloemenshopnl/www/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries/masonry_entries.php on line 112’What could be wrong and what is the solution? Kindly need your support. I did have contact with the web hosting and I cannot change settings like WP_Memory_Limit.
Looking forward for your reply,
With kind regards,
ArjanSo I have Enfold 6.x / LS 7.12.4 on our live site, and Enfold 7.1.1 / LS 7.14.4 on a staging clone.
On both sites, I can open the wp-admin/admin.php?page=layerslider main admin page. But I can not edit a single LayerSlider slide any more. We rarely do this, so I don’t know when it stopped working.
When loading a slider for editing, the blue loading layer of LayerSlider just stays on top forever. No JS Console messages, and even with WP DEBUG enabled, no serverside errors or messages.
On the LayerSlider Admin page, an update of LS is announced, this is of course not yet included in Enfold. Would that solve the problem? What else could resolve this problem?
Regards
UlrichHello
I tried to change the logo but it is cropped and re-named. I simply dont know what to do….
Theme is Enfold.Looking forward to some assistance, thank you.
Hello we are looking to a way to add in all the entries (blog not pages) the info of the author at the bottom… name, biography, image, social, social links… is there a way to do it throw enfold/enflod-child? i attached an image with an example
Hey tomfon87,
Please try following this: https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo
Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
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