Hi!

Glad it is working now. If you have any questions, definitely take some time to review all of the resources in the Theme Documentation as a lot of basic stuff like theme installation, css snippets etc are already available in there with better explanation and awesomeness. You can also watch some of our Video Tutorials to learn more about the theme.

If you find that you still have questions after taking the time on our documentations, don’t hesitate to let us know and we will be happy to assist you. If you have any requests or you feel like giving us a warm hug? You can definitely post it on our Feature Requests page.

Best regards,
Ismael

Hi!

Thank you for the screenshot.

The problem is that you added the image as layer and if I am not mistaken, you applied margins to them. Before we edit the layer slider, please download the latest version of the theme, Enfold 2.7. Update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Instead of adding the background image as layer, use it as the slide’s background image. Edit the slide then look for Slide Options > Choose slide image to set the image as background.

Best regards,
Ismael

Hey sberendss!

You are using Fixed layout. You can activate Responsive Layout in Enfold theme options. If you would like to use fixed layout and display the menu on smaller screens, please add following code to Quick CSS in Enfold theme options under Styling tab

@media only screen and (max-width: 767px) {
.main_menu, #header_main_alternate {
display: block;
}}

Cheers!
Yigit

Hi!

Designing a responsive website is quite challenging and one of the hardest part of this is correcting the images. All of the properties, from the way they resize, to their dimensions and file size can give even the most experience developers a headache. It is true that not every users know how to use the image editor that’s why we added thumbnail sizes to take care of different orientations and layout sizes. You can find all sorts of thumbnail sizes on functions.php:

$avia_config['imgSize']['widget'] 			 	= array('width'=>36,  'height'=>36);						// small preview pics eg sidebar news
$avia_config['imgSize']['square'] 		 	    = array('width'=>180, 'height'=>180);		                 // small image for blogs
$avia_config['imgSize']['featured'] 		 	= array('width'=>1500, 'height'=>430 );						// images for fullsize pages and fullsize slider
$avia_config['imgSize']['featured_large'] 		= array('width'=>1500, 'height'=>630 );						// images for fullsize pages and fullsize slider
$avia_config['imgSize']['extra_large'] 		 	= array('width'=>1500, 'height'=>1500 , 'crop' => false);	// images for fullscrren slider
$avia_config['imgSize']['portfolio'] 		 	= array('width'=>495, 'height'=>400 );						// images for portfolio entries (2,3 column)
$avia_config['imgSize']['portfolio_small'] 		= array('width'=>260, 'height'=>185 );						// images for portfolio 4 columns
$avia_config['imgSize']['gallery'] 		 		= array('width'=>710, 'height'=>575 );						// images for portfolio entries (2,3 column)
$avia_config['imgSize']['magazine'] 		 	= array('width'=>710, 'height'=>375 );						// images for magazines
$avia_config['imgSize']['masonry'] 		 		= array('width'=>705, 'height'=>705 , 'crop' => false);		// images for fullscreen masonry
$avia_config['imgSize']['entry_with_sidebar'] 	= array('width'=>710, 'height'=>270);		                 // big images for blog and page entries
$avia_config['imgSize']['entry_without_sidebar']= array('width'=>1030, 'height'=>360 );						// images for fullsize pages and fullsize slider

//overwrite blog and fullwidth image on extra large layouts
if(avia_get_option('responsive_layout') == "responsive responsive_large")
{
	$avia_config['imgSize']['gallery'] 		 		= array('width'=>845, 'height'=>684 );					// images for portfolio entries (2,3 column)
	$avia_config['imgSize']['entry_with_sidebar'] 	= array('width'=>845, 'height'=>321);		            // big images for blog and page entries
	$avia_config['imgSize']['entry_without_sidebar']= array('width'=>1210, 'height'=>423 );					// images for fullsize pages and fullsize slider
}

You can adjust the width and height attribute, you can even tell wp not to crop the images by setting the crop parameter to false. If you could tell us what image size you’re having trouble with, we might find a way to fix it. Note that the thumbnail image sizes for woocommerce can be found on config-woocommerce > config.php. Look for this code on line 13:

//product thumbnails
$avia_config['imgSize']['shop_thumbnail'] 	= array('width'=>120, 'height'=>120);
$avia_config['imgSize']['shop_catalog'] 	= array('width'=>450, 'height'=>450);
$avia_config['imgSize']['shop_single'] 		= array('width'=>450, 'height'=>999, 'crop' => false);

You can change the dimension then easily regenerate 2000+ thumbnails or more using this plugin: http://wordpress.org/plugins/regenerate-thumbnails/

If you can explain to us your specific problem, we will be happy to assist you.

Best regards,
Ismael

Hi!

If you are not using a child theme (http://kriesi.at/documentation/enfold/using-a-child-theme/) you will lose the changes you made on theme files. Version 2.7 is now available

Best regards,
Yigit

Hey!

I just checked and it does work fine on my end. You can download pre-built child theme here – http://kriesi.at/documentation/enfold/using-a-child-theme/

Best regards,
Yigit

Hey!

Version 2.7 was released. Can you now try it please? :) – http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Yigit

Hey!

Glad it is fixed.

If you have any questions, definitely take some time to review all of the resources in the Theme Documentation as a lot of basic stuff like theme installation, css snippets etc are already available in there with better explanation and awesomeness. You can also watch some of our Video Tutorials to learn more about the theme.

If you find that you still have questions after taking the time on our documentations, don’t hesitate to let us know and we will be happy to assist you. If you have any requests or you feel like giving us a warm hug? You can definitely post it on our Feature Requests page.

Regards,
Ismael

Hi!

Enfold version 2.7 was released, please update it and let us know if issue remains – kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Yigit

Hey!

Thank you for the screenshots.

This should be fix on the latest update of the theme. Please download the latest version Enfold 2.7 from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Please use this for the border:

.av-main-nav > li {
line-height: 30px;
border-left: 1px solid #e1e1e1;
margin-left: -1px;
}

Cheers!
Ismael

Hey!

Thank you for the update.

Did you recently update to WP 3.9? The layer slider panel might not be working because you’re using 2.6.2. Please download the latest version Enfold 2.7 from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

If you don’t mind, please post a screenshot of what you’re trying to do with the layer slider because your first post is a bit confusing: “I’m trying to have a light gray background for the main content & a white background for the main content.”

Regards,
Ismael

Hey!

Thank you for the login details.

Please download the latest version 2.7 from your themeforest account then update the theme via FTP. This should fix a lot of issues. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

If the changes needs to be done asap, we suggest that you visit Werkpress for further customization.

Cheers!
Ismael

Hi!

Thank you for the update.

2.) All you need to for the parallax effect is the color section element. Add a background then set the background attachment to parallax, background size to stretch to fit and the position to center center.

5.) That should be the default product variation price structure when you update to Enfold 2.7. Please download the latest version from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Ismael

Hi!

Glad it is working now.

Would you mind sharing the solution? On another note, please download the latest version 2.7 from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Ismael

Hey!

Thank you for using the theme!

Please disable the minify plugin then add the code. Enable it back after.

span.news-thumb {
display: none !important;
}

Usually minimizing the image sizes and number of plugins that you install will greatly improve the performance. These are the things that you can do to optimize the website speed and page load courtesy of the wordpress community:

1. Optimize all images with AI/Photoshop before uploading to server ‘save as web safe’ jpg
2. Once all images are on the website optimize with ewww optimizer plugin twice 1hr 10mins apart.
3. Install wp-smushit run once to remove jpeg extra data, then uninstall.
4. Use BWP minify plugin to minify scripts and stylesheets.
5. Install WP-Super cache, select all recommended settings.
6. Logout your website, visit every page at least once to create super cache files.
7. Join Cloudflare setup your website on their CDN, Choose options: Full CDN Optimisation save then activate purge files. once done log out.
8. Have a cup of coffee.
9. Visit your site after 20 minutes or so.
10. Don’t forget to smile.

Don’t forget to update the version 2.7. Please download the latest version from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Cheers!
Ismael

Hey mediasauce!

Thank you for using the theme!

You can still update the theme via FTP. Please download the latest version from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Ismael

Hi!

Thank you for the update.

The debug mode should work. Please follow these steps. Edit function.php, find this code:

if(isset($avia_config['use_child_theme_functions_only'])) return;

Below, add this code:

//set builder mode to debug
add_action('avia_builder_mode', "builder_set_debug");
function builder_set_debug()
{
return "debug";
}

You will be able to see the actual shortcode below the builder.

Regards,
Ismael

Hi sgperry99!

Thank you for using the theme.

I’m sorry about that but you really need to upgrade to Enfold 2.7 to fix the WP 3.9 issues. Please download the latest version from your themeforest account then update the theme via FTP. Please refer to this link: http://kriesi.at/documentation/enfold/updating-your-theme-files/

I’ll forward this thread to Kriesi. Maybe he can help you out. I’m pretty sure he’ll ask you to update the theme.

Regards,
Ismael

Hi!

Thank you for the update.

Please don’t import the functions-enfold.php file on the child theme folder. Place the code suggested above on the child theme’s functions.php. It should work.

Cheers!
Ismael

Hi Zheq!

Please see – http://kriesi.at/documentation/enfold/move-from-a-local-installation-to-a-live-server/

Best regards,
Yigit