Hi Angela,

There is no purchase code with support extension, the purchase code comes with the theme license. Are you able to download Enfold from your Themeforest account? If not, then maybe your license was purchased using a different account? We can’t help you with problem on the Themeforest platform unfortunately, so it might be better if you reach out to their support directly.

Best regards,
Rikard

Hi,

Great, I’m glad that you found a solution, and thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Great, I’m glad that Ismael could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Thanks for the update. Could you try to explain the problem a bit further please? Enfold is not responsible for any payment methods, so maybe it would be a better idea to reach out to the developers of that solution?

Best regards,
Rikard

Hi,

Great, I’m glad that you found a solution, and thanks for sharing it. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey torge,

If you have bought a theme license, then it’s valid for life. All you have to do is to login to your Themeforest account, in order to access the theme files. Also please follow this in order to register your theme license: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

Best regards,
Rikard

Hey ballindigital,

Please try the following in Quick CSS under Enfold->General Styling:

.page-id-145 .avia-mailchimp-form input.button {
    background-color: #f2a900;
    border-color: #f2a900;
}

Best regards,
Rikard

Hi Namora_1973,

I see that you are running an old version of the theme, could you try to update to the latest version (5.2.1) to see if that helps please? The update to 5.2.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hey,

Thanks!

I updated the file and then went to Enfold theme options > Performance, enabled “Delete Old CSS And JS Files?” and saved theme options.

Please review your website :)

Regards,
Yigit

Hi,
Thanks for the feedback, try this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field

#top .fullsize .template-blog .blog-meta {
    float: left !important;
    margin-right: 50px !important;
}
#top .fullsize .template-blog .post .entry-content-wrapper {
    overflow: hidden !important;
}
#top .fullsize .template-page .big-preview {
    padding: 0 0 10px 131px !important;
    text-align: center !important;
}
#top .fullsize .multi-big .post_author_timeline,#top .fullsize .single-small .post_author_timeline {
    position: absolute;
    top: 0;
    left: 40px;
    width: 1px;
    height: 100%;
    border-right-width: 1px;
    border-right-style: dashed;
}
#top .fullsize .template-blog .post_author_timeline {
    display: block !important;
}

After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hey,

Thanks for contacting us!

Please either refer to the post thinkjarvis shared in his post or go to Appearance > Editor and edit /enfold/config-templatebuilder/avia-template-builder/php/class-asset-manager.php file and replace the content with following – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_5_2_1/config-templatebuilder/avia-template-builder/php/class-asset-manager.php

If you would like us to update the file for you, please post temporary WP admin logins here privately :)

Best regards,
Yigit

Hi,

Glad Nikko could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy your weekend!

Best regards,
Yigit

Hey Nic_007,

Thank you for the inquiry.

The only way to move elements in the builder is by dragging and dropping. There is a workaround, but we don’t recommend it because if you’re not familiar with the builler shortcodes, it is quite easy to break the whole page. You have to enable the debug mode and cut and paste the elements/shortcodes to a certain position in the shortcodes field.

// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode

If you’re having difficulty dragging an element in one go, just try to move the element gradually, dragging and dropping until you get the element to a position where you wanted it to be.

Best regards,
Ismael

Hey troupdim,

Thank you for the inquiry.

You can copy the actual shortcodes of the contact form element in the builder and place it in a text widget. But first you have to set the builder to debug mode so that you can extract the shortcodes from the debug field. Please check the documentation for more info.

// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode

Enable the debug mode as described in the documentation above, create a temp page, then switch to the Advance Layout Builder (ALB). In the builder, just add a contact form, configure the options and when you’re done, look for the shortcode field just below the ALB and copy the generated shortcode (av_contact_form). You can copy this shortcode in a text widget and place it in any of the widget areas in the Appearance > Widgets panel.

Best regards,
Ismael

Hi Anne,

The Tab Section element is full width, customising that would be out of scope of theme support unfortunately. Maybe you could try the Tabs element instead? https://kriesi.at/documentation/enfold/tabs/

Best regards,
Rikard

Hi akelly7,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard