Jean GoutGuest
Hi
when trying to import from ENFOLD SETTINGS / IMPORT DEMO and i click on import One Page Wedding demo here is the error message after 8 sec:
Erreur lors de l’accès au fichier pour téléchargement :
cURL error 28: Connection timed out after 10001 milliseconds
I tried to follow this: https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo. But it doesn t work.
Can you fix it ans import One Page Wedding demo for me ?
Credentials and FTP on private
Thanks
Regards
Hi Mariann_m,
Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/
If the updates should still not come through via the theme after that, then try to install and configure this plugin: https://envato.com/market-plugin/
Best regards,
Rikard
Hey Eefke,
Please try the following in Quick CSS under Enfold->General Styling:
.main_color input[type='submit'] {
border-color: transparent;
background-color: #00A8A8;
}
Best regards,
Rikard
Hi,
@Angeladlh Thank you for your patience, right now the only way to add the tags in the blog element when using the single author,small preview like you are is with the modified /enfold/includes/loop-index.php file that I linked to above.
The Dev Team will make this feature available in the v5.4 update, so if you want to wait until then you won’t need to modify the file.
Please let us know if you need further assistance or if we shall we close this thread.
Best regards,
Mike
on Enfold 5.3.1.1 i try to show full content in a blog alb – but neither post nor portfolio works.
It always shows the excerpt with readmore.
Hi Barbara,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
Yigit
Hi,
Nothing will happen to your site if you don’t update it for a while, but eventually it might be that it’s no longer compatible with the server it’s hosted on. You might not be able to edit it, or it might not render at all. That might take a long time, but it’s very likely to happen if it’s not updated on a regular basis.
If you can’t access the account which was used to purchase your theme license, then I would recommend that you purchase a new license. Otherwise you will have this same problem every time you want to update, or need to access the theme files.
Enfold is not a plugin, it’s a theme, and it has never been free.
Best regards,
Rikard
Manon Siersema
thanks for the response. however, it is not as easily arranged as it makes it seem in the same response.
what ultimately happens to the website if the update is not going to be updated because it simply cannot be arranged? Again there is no way to contact our web designer and ask for login details and whether Enfold was a free plug-in at the time or whether he did it under his name/account.
Hi Enfold team,
I want to changed the colour of a button on one of my pages (id=8476). I did this via the CMS.
There are 2 buttons on this page.
The first one is the right colour now (#00A8A8), but unfortunately the 2nd ons is still red.
Have I used the wrong code?
I also see a sort of red line at the buttom of the green button. Do you see that as well?
Thanks for your help!
Well, but this is not a local installation, and it is not mine: it is an external installation (https://woocommerce-278662-3175935.cloudwaysapps.com/) that the WPML support team granted me access to. In my mind, it is like installing enfold on a SECOND website, and this is why I am not sure I can do it.
THX
Ciao,
A.-
Well, but this is not a local installation, and it is not mine: it is an external installation (https://woocommerce-278662-3175935.cloudwaysapps.com/ ) that the WPML support team granted me access to. In my mind, it is like installing enfold on a SECOND website, and this is why I am not sure I can do it.
THX
Ciao,
A.-
Hey,
Thanks for contacting us!
Ipad landscape width seems to be 1080px. I have edited your Grid Row elements and added “desktop-section” ID to your 4 column grid and “mobile-section” ID to your 2 column grids and then added following code to bottom of Quick CSS field in Enfold theme options > General Styling
@media only screen and (max-width: 1080px) {
.responsive #top #wrap_all #mobile-section {
display: block !important;
}
.responsive #top #wrap_all #desktop-section {
display: none !important;
}
}
I do not have an actual Ipad so I could only test it on my browser. Could you please review your website and confirm if it helped? :)
Best regards,
Yigit
Hi folks.
I am having an issue with WPML, and the support service of WPML gave me access to a WordPress installation asking me to install there Enfold, and try to reproduce the issue I have with Enfold + WPML.
Can I use MY enfold copy & activate it? I own a regular licence.
For now, I’ve uploaded it to their wordpress site, now I need to “Activate” it, but I am afraid that, if I do this, the one installed on my production website gets deactivated…
You can read the thread with the WPML support here (see the last topic, on second page):
https://wpml.org/forums/topic/captions-of-the-images-in-the-galleries-are-not-visibile-in-the-advanced-editor/
Thanks!
Bye,
A..
Hey Beatrice,
Thanks for contacting us!
Yes, you can and we would also recommend you to generate a Personal Token with your new account – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options > Theme Update so your client would receive theme updates.
I hope that helps! Let us know if you have any other questions and enjoy the rest of your day :)
Regards,
Yigit
Hey Teun,
Thanks for contacting us!
1- Yes, the version you are currently using is not compatible with PHP 8.0.
You can refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a Personal Token and insert it in Enfold theme options > Theme Update to update the theme. If you do not receive the update within 12 hours, you can install Envato Market plugin – https://www.envato.com/lp/market-plugin/ and insert your Personal Token into plugin settings and go to Themes tab of the plugin to update the theme.
2- We have manually set your password and attached it in private content field below. Please use it to login and then edit your profile – https://kriesi.at/support/profile/infovanwijckict/edit/ to renew your password :)
Cheers!
Yigit
Hey,
Thanks for contacting us!
1- Have you translated your media elements using WPML Media plugin? If you have not, please do so.
2- By default, you can set different settings in theme options for each language but if you would like them to be synchronised, you can simply go enable “Keep Global Layout Options Synchronised (Global Setting)” option at the bottom of the first page of Enfold theme options.
If the suggestions above do not help, please create temporary admin logins and post them here privately so we can look into it :)
Best regards,
Yigit
Beatrice ZempGuest
Hi Kriesi
I need to exchange an enfold license for a client. Can I just buy your theme and swith the license key? Thank you very much for your help in advance.
Best regards, Beatrice
Hi Mariann,
Thanks for contacting us!
You are currently using an older version of Enfold, 4.7.4 to be exact.
Please firstly refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 5.3.1.1.
Updates are currently disabled on your installation. You can refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert your Personal Token into Enfold theme options to receive auto updates.
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)
Regards,
Yigit
Hi,
I think I understand what you are looking for now. Please check under Enfold->Privacy and Cookies->Cookie Handling->Modal Window Custom Content, make sure to activate the toggle to see all the alternatives.
If you should need to upload screenshots, then you can do so to a service like Dropbox, Google Drive, Imgur, Snipboard or similar, then link to them here.
Best regards,
Rikard
Hi,
I updated WooCommerce and got this note:
“Käyttämäsi teema (Enfold Child) sisältää vanhentuneita kopioita joistakin WooCommerce malline tiedostoista. Nämä tiedostot voi joutua päivittämään jotta ne ovat yhteensopivia nykyisen WooCommerce version kanssa. Suositukset asian korjaamiseksi:
1. Päivitä teema uusimpaan versioon. Jos päivitystä ei ole saatavilla, ota yhteyttä teeman tekijään ja kysy yhteensopivuutta nykyisen WooCommerce version kanssa.
2. Jos yritit muuttaa jotain sivupohjassa ja kopioit sen päälle, joudut kopioimaan sivupohjan uuden version ja tekemään muutokset uudelleen.”
Is there coming new version where this is fixed?
Teun van WijckGuest
Good morning
I have Enfold 4.5.2 which seems to be not compatible with PHP 8.0 so I ‘d like to upgrade this one. My purchase code is 1a913233-0483-4b76-a984-1666bd421197.
I can’t login at the website kriesi.at because when I aks for new password I get a new password but I can’t login with my username infovanwijckict
I read somewhere that I have my license for live and I can freely update my theme enfold and that I need to register the theme. I don’t know how to do that. Could you please help me?
Hi Camilla,
We’re glad that we could help you :)
Thanks for using Enfold and have a great weekend!
Best regards,
Nikko
Hi,
or do we have to start from a blank site?
You will have to start from scratch because Enfold is a completely different theme, but you will probably save more time in the long run and end up with a much better website because in comparison to the much older Display theme, Enfold is a lot more advanced, secure and contains more options such as extended theme options, advance layout builder, custom element templates, performance options, privacy & cookies, Google addons etc. And if you choose to purchase the theme, you will get months of support here in the forum, in case you need a bit of assistance in building the site.
Best regards,
Ismael
Hi wsgcrest,
cURL error 28: Connection timeout after 10001 ms maybe due to poor network connectivity between the server where your site is hosted and our server where the demo is hosted or maybe due to some firewall or security settings. I think the only way around it is manually import the demo.
Please try to follow the instructions in our documentation: https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo
Hope it helps.
Best regards,
Nikko
Hi,
I need to show these sub menu items on each page beside the top menu so they always show
There is no option for this by default, but you can directly create an additional menu inside the helper-main-menu.php template. Unfortunately, this is beyond the scope of support. Another solution is to add and display the submenu items in the secondary menu and toggle the visibility of the menu items on certain pages using the following plugin.
// https://wordpress.org/plugins/if-menu/
// https://wordpress.org/plugins/conditional-menus/
You can enable the secondary menu in the Enfold > Header > Extra Elements tab. Look for the Header Secondary Menu settings.
Best regards,
Ismael
Carolyn Millington
Many thanks Ismael, Can you please advise if I can just buy and activate the Enfold theme (so it uses what is developed for the website already) or do we have to start from a blank site?
Hi, for some reason this isn’t working for me. No matter what I set the numbers to,…10 or 50 or 100 it doesn’t move.

Can you please take a look at the private content and place the three boxes with the same look as below?

Hi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
Yigit
Hey guys,
Got a client who wants some very specific button styles that aren’t out of the box with Enfold and wondered if you could let me know if this is possible and point me in the right direction with CSS needed to accomplish it.
Note that the buttons have inverted styling when next to each other like in the example (probably using a Button Row element)
See private field for a screenshot of the styling.
Thanks,
Tim
-
This topic was modified 3 years, 3 months ago by
THP Studio.
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This topic was modified 3 years, 3 months ago by
THP Studio.
Hi,
The Related Products is not in the footer, it is in the proper section above the footer, it has a black background color because you picked this color in the
Enfold Theme Options ▸ General Styling ▸ Alternate Content ▸ Alternate Content Background Color

please change this color to white or whatever color you want it to be.
Best regards,
Mike
#454e57