Hi,
Thanks for the update, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
We have been considering using import demo files to change an existing website but are getting cURL error 28 and then timing out.
Are you having problems with your server? I have tried this on a couple of enfold websites and all seem to be the same!
I have spoken to my hosting support and this is their reply..
Hi Terry,
Thanks for waiting.
Having seen this error before, I believe the actual issue here may be that our servers are being blocked by the theme’s servers. I can also see that one of my colleagues has attempted to install and import a different theme, which they say worked without issue, and would further lead me to believe that a server block is the issue here.
Normally the cURL error message also indicates the exact URL it’s trying to connect to, which unfortunately isn’t the case where, but assuming the demo file is on the same domain as the demo site itself, that being https://kriesi.at, I can see that this is blocking connection requests from our web servers.
What you would need to do in this case is reach out to the theme’s support team and request for our external IP addresses to be unblocked. You can find a list of our external IP addresses here:
https://www.20i.com/support/web-hosting/ip-address-external-connections
If it would help at all, we’d be happy to make contact with their support team for you, providing that they have a publicly available support email we can use.
I hope that makes sense?
Best wishes,
Joshua R
20i Support
Thanks Rikard
OK, but could I make the enfold color section transparent via css?
Hi
I want totetsthe shop demo.
Is it posible to deinstall all files (also database) that i habe i clean WP and Enfold again?
Or is it better to delet everything and make a new installation?
Josef DemergisGuest
Hi,
I have bought an Enfold licence via envato market some years ago. It is of the 4.x branch, I would like to update to version 5. Do I need some sort of update licence from you?
Regards,
Josef
it is always the title what is shown on hovering. this is not an enfold feature – it is simple browser behavior.

could you post a link to your gallery?
or do you mean the lightbox bottom info – even there you have title as default – but you can switch to description ( title as fallback)

there are functions.php snippets to show on that lightbox the alt tag.
Hi Support,
wondering why we couldn´t select products by tag in ALB Element. Is there a way to get this to work?
Best regards!
Tobias
Hi,
Thanks for your patience and the link to your site, I found that the sliders where visible on Mac Safari, Chrome, Firefox. But not visible on Windows in Chrome, Firefox, & Edge.
I exported two of your slider to my demo site and the same was true only for your sliders. I found on your sliders the option LayerSlider ▸ Project Settings ▸ Mobile ▸ Hide On Mobile was enabled and this hid the sliders on Windows.

I made this change on your site for the homepage slider 2021 slider and now it shows on Windows, please try to make this change for your other slides.
I have let the team know about this so we can let the LayerSlider team know as it seems to be an issue in the LayerSlider.
Best regards,
Mike
Hey enfold,
Thanks for the screenshots. Please try adding another section above the yellow background section, then add it as a background in the new section instead.
Best regards,
Rikard
Hi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Do you guys have any idea how awesome you are? That worked perfectly. I continue to amazed at the level of support I get using Enfold.
Hey guys.. I’m so sorry to bother you again on this, but I was wondering if you can help.
In regards to having something like this:

I really like the slider I have on this page:
http://seemoretarot.com/parallax-home/ EXCEPT it is too long. I want the image to be smaller. No matter what I do though it wants to stay that large. I was hoping it could maybe be only 600px high or just like the one in that image above.
Regarding the three boxes.. I don’t want then to move when the page moves. For example, on this page: Enfold look when you scroll down the boxes are basically over the image behind and when you scroll down you see the rest of the image it is covering behind it. So, it would basically work just like this one: Another Enfold page if that header of the doctor was a slider like this: http://seemoretarot.com/parallax-home/
I’m starting to worry that maybe this parallax theme won’t look good with the background I have here:
The problem is already solved. I tried to make some implementations for showing the error log. Then I re-downloaded Enfold via ThemeForest and now installation and activation worked.
Hey Ester,
The update to 5.3 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard
Hi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
Yigit
Ester BallartGuest
Hello
We have installed the enfold theme on our website https://www.iconoserveis.com/
The person who ran the website no longer works with us and an update of the template is necessary.
We bought the support extension on 12/20/22.
What steps should we follow to update the template?
Thanks in advance
Ester Ballart
I deleted the enfold theme via FTP. Now the website works again with the standard WordPress theme.
Could you have another look at the page, if you can do anything about it?
Okay, tried to set up the error log. Then redownloaded Enfold from ThemeForest and now it works.
Hi,
Thanks for that. Did you check your settings under Enfold->Performance, to see which elements you are loading? I’ve set it to always load all elements for you now, please let us know if that helps.
Best regards,
Rikard
Hey Emma,
Could you try updating the theme to the latest version (5.3.1.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
Rikard
Hi,
we have an issue here, this is happening both on php 8.0 and 8.2, with the newest update of the theme:
Fatal error: Uncaught TypeError: avia_accessibility_body_class(): Argument #1 ($classes) must be of type array, null given, called in /home/2/l/lynn/www/wp/wp-includes/class-wp-hook.php on line 310 and defined in /home/2/l/lynn/www/wp/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php:2877 Stack trace: #0 /home/2/l/lynn/www/wp/wp-includes/class-wp-hook.php(310): avia_accessibility_body_class(NULL) #1 /home/2/l/lynn/www/wp/wp-includes/plugin.php(205): WP_Hook->apply_filters(NULL, Array) #2 /home/2/l/lynn/www/wp/wp-includes/post-template.php(853): apply_filters('body_class', Array, Array) #3 /home/2/l/lynn/www/wp/wp-includes/post-template.php(612): get_body_class(Array) #4 /home/2/l/lynn/www/wp/wp-content/themes/enfold/header.php(239): body_class('stretched rtl_c...') #5 /home/2/l/lynn/www/wp/wp-includes/template.php(783): require_once('/home/2/l/lynn/...') #6 /home/2/l/lynn/www/wp/wp-includes/template.php(718): load_template('/home/2/l/lynn/...', true, Array) #7 /home/2/l/lynn/www/wp/wp-includes/general-template.php(48): locate_template(Array, true, true, Array) #8 /home/2/l/lynn/www/wp/wp-content/themes/enfold/template-builder.php(15): get_header() #9 /home/2/l/lynn/www/wp/wp-includes/template-loader.php(106): include('/home/2/l/lynn/...') #10 /home/2/l/lynn/www/wp/wp-blog-header.php(19): require_once('/home/2/l/lynn/...') #11 /home/2/l/lynn/www/index.php(17): require('/home/2/l/lynn/...') #12 {main} thrown in /home/2/l/lynn/www/wp/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 2877
I turned off backwpup and still have this message :
Warning: require_once(/home/lejardinpj/www/wp-content/themes/enfold-new/config-templatebuilder/avia-template-builder/php/base-classes/class-element-styling-responsive.php): failed to open stream: No such file or directory in /home/lejardinpj/www/wp-content/themes/enfold-new/config-templatebuilder/avia-template-builder/php/class-template-builder.php on line 672
Fatal error: require_once(): Failed opening required ‘/home/lejardinpj/www/wp-content/themes/enfold-new/config-templatebuilder/avia-template-builder/php/base-classes/class-element-styling-responsive.php’ (include_path=’.:/usr/local/php7.4/lib/php’) in /home/lejardinpj/www/wp-content/themes/enfold-new/config-templatebuilder/avia-template-builder/php/class-template-builder.php on line 672
Une erreur critique est survenue sur ce site. Veuillez consulter la boite de réception de l’e-mail d’administration de votre site pour plus d’informations.
En apprendre plus sur le débogage de WordPress.
Niklas MichaelGuest
(german text is down) Hello, we have a small problem. We have created the website with Enfold and now we want to update it. In the updates section in wordpress it says that it is the latest version, unfortunately it is a very old version. Our former agency does not want to give us the login for the theme, because with it I could update via FTP. It’s about the website: http://www.offenbacher-wirtschaft.de
I hope you can help me
Hallo, wir haben ein kleines Problem. Wir haben die Website mit Enfold erstellt und wollen nun ein Update durchfüren. Im Abschnitt Updates im WordPress steht, dass es die neuste Version ist, leider ist es eine sehr alte Version. Unsere ehemlaige Agentur möchte uns nicht den Login für das Theme geben, denn damit könnte ich via FTP updaten.
Ich hoffe Sie können mir weiterhelfen
Dear Kriesis,
I’m creating a website with lots of posts and different categories. I set up pages and use the Avia Blog Post element to display posts filtered by categories in different ways. This works fine and provides an indivual layout for these pages and individual sidebars.
The Problem is the breadcrumb navigation. As long as I navigate the page links in the main menu everything works fine. But as soon as I visit a single post the breadcrumb navigation switches to categories what is confusing.
Styling the category archives is very limited and showing the archives is not wanted.
Is it possible to hide the breadcrumb category navigation and display the page navigation on single posts with post name at the end of trail, as e.g.:
Home / Auktionen(=page) / Premium Aktionen(=page) / Postname
instead of:
Home / Auktionen cat (=category) / Premiumauktionen cat(=category) / Postname
?
I found some php-snippets in former support topics:
add_filter( ‘avia_breadcrumbs_trail’, ‘remove_category_from_breadcrumb’, 50, 2, );
function remove_category_from_breadcrumb( $trail, $args ) {
if ( is_single() ) {
unset ($trail[1]);
unset ($trail[2]);
}
return $trail;
}
add_filter( ‘avia_breadcrumbs_args’, ‘avia_breadcrumbs_args_mod’, 10, 2 );
function avia_breadcrumbs_args_mod( $args ) {
// print_r($_SERVER);
// [REQUEST_URI] => /category/auktionen-cat/e-auktionen/
// print_r($args);
$urlsWithoutCatShow = array(‘/auktionen-cat/’);
foreach ($urlsWithoutCatShow as $url) {
if (strpos($_SERVER[‘REQUEST_URI’], $url) !== false) {
$args[‘show_categories’] = false;
}
}
$args[‘show_categories’] = false;
return $args;
}
At the moment these sripts are disabled in the functions.php in my Enfold childtheme. By enabling the categories are hide but the breadcrumb trail is too short and useless: Home / Postname
I’m looking forward to any idea.
Best regards
Anne
Hi, I have an old version of Enfold 3.8 full of bug, I bought a new version and after FTP installation when I try to swith to the new version I have an error page with this troubles : (could you help me)
Warning: require_once(/home/lejardinpj/www/wp-content/themes/enfold-new/config-templatebuilder/avia-template-builder/php/base-classes/class-element-styling-responsive.php): failed to open stream: No such file or directory in /home/lejardinpj/www/wp-content/themes/enfold-new/config-templatebuilder/avia-template-builder/php/class-template-builder.php on line 672
Fatal error: require_once(): Failed opening required ‘/home/lejardinpj/www/wp-content/themes/enfold-new/config-templatebuilder/avia-template-builder/php/base-classes/class-element-styling-responsive.php’ (include_path=’/home/lejardinpj/www/wp-content/plugins/backwpup/vendor/pear/archive_tar:/home/lejardinpj/www/wp-content/plugins/backwpup/vendor/pear/console_getopt:/home/lejardinpj/www/wp-content/plugins/backwpup/vendor/pear/pear-core-minimal/src:/home/lejardinpj/www/wp-content/plugins/backwpup/vendor/pear/pear_exception:.:/usr/local/php7.4/lib/php’) in /home/lejardinpj/www/wp-content/themes/enfold-new/config-templatebuilder/avia-template-builder/php/class-template-builder.php on line 672
Une erreur critique est survenue sur ce site. Veuillez consulter la boite de réception de l’e-mail d’administration de votre site pour plus d’informations.
En apprendre plus sur le débogage de WordPress.
Hey Manuel,
Thanks for contacting us!
We are the team behind Enfold theme and not Warehouse. Please contact the developers of the Warehouse theme :)
Best regards,
Yigit
Hey sarthakchoudhary,
Please see our documentation: Image logo with subtext
Best regards,
Mike