Viewing 30 results - 1,891 through 1,920 (of 243,840 total)
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  • #1484702

    Hi,
    If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:
    use wpcode php snippet and activate
    and ensure that it is activated, then add the above code and save.

    Best regards,
    Mike

    #1484695

    Hey limedrop,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) {
        .responsive #top.page-id-254 #wrap_all .slide-entry {
            width: 100%;
            margin-left: 0%;
        }
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    #1484681

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1484677

    Kurzes Update:
    Ich habe das Template Enfold über FTP neu auf den Server geladen. Jetzt wird die Seite wieder angezeigt.

    Allerdings habe ich noch das Problem, dass das Dashboard nicht korrekt angezeigt wird. Es fehlen quasi die Styles….
    Leider kann ich auch nicht auf Aktualisierungen klicken. Da kommt dann folgende Fehlermeldung:

    Forbidden
    You don’t have permission to access this resource.

    Apache Server at touche-potsdam.de Port 443

    #1484675

    Hi ENFOLD Support-Team,
    it took some time to get a Testserver but now it’s done and I would ask you again to check our website and tell me, where we made a mistake. I’ll repeat again the Problem:
    The fold/unfold function does not work in our Enfold-template. It is displayed as a preview during creation, but not on the page. No initial text is shown and clicking “Weiterlesen” does not open the text but jumps to the top of the page.
    You can see this on the Frontpage of our DIZI-Intranet in the middle of the page. There are 3 columns with an image and the Link “Weiterlesen”. Instead of just the Link there should be some Text. You can see this in the backend.

    I also have one or two more questions which I will post each in its own thread.

    Thanks in advance and greetings from Hannover, Germany

    Ruth

    #1484674
    sommerheidi
    Participant

    Hallo liebes Team und liebes Forum.

    Leider funktioniert meine Seite nicht mehr.

    Es wurde zuerst angezeigt, dass es einen kritischen Fehler gibt. Einloggen ins Backend war nicht mehr möglich.

    Ich habe mir über die functions.php die Fehlermeldung angeschaut. Es wird folgendes angezeigt:

    Warning: require_once(includes/helpers/helper-markup.php): failed to open stream: No such file or directory in /usr/www/users/heidijm/wp-content/themes/enfold/functions.php on line 155

    Fatal error: require_once(): Failed opening required ‘includes/helpers/helper-markup.php’ (include_path=’.:/usr/local/lib/php/’) in /usr/www/users/heidijm/wp-content/themes/enfold/functions.php on line 155
    Es gab einen kritischen Fehler auf deiner Website.

    Was kann ich machen?

    Über Hilfe würde ich mich sehr freuen. Vielen Dank

    #1484670

    But why i do exactly the same thing that for my other sites in enfold and it doen’t appear?

    #1484667

    Hey frasche,

    Please follow this: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1484663
    frasche
    Participant

    I purchased a new Enfold license from Themeforest. However, Enfold isn’t accepting the license number. I’ve already contacted Envato (Themeforest), but they told me to contact you. The license number is in the private content. I entered this key in the Envato private key field, but it’s not being accepted. What should I do?

    #1484661

    Hey Sven,
    The fixed header on mobile devices has never been an option because the Dev Team has always felt that it takes too much space on mobile devices, over the years the only option was to add some custom css to achieve this.
    To have a fixed header on your site and have a small header so it doesn’t take up as much space you can try this css, I specifically created it for your site and it works in my tests.

    @media only screen and (max-width: 989px) {
        .responsive #top #wrap_all #header_main .container.av-logo-container {
            height: 40px !important;
            line-height: 40px;
        }
        #header_meta .container {
        		min-height: 12px;
    		}
    		#header_meta .phone-info {
        		line-height: 12px;
        		padding: 0;
    		}
    		#header_meta {
        		min-height: 12px;
    		}
    		#header_main {
    			height: 40px;
    			line-height: 40px;
    		}
    		.responsive #top #header_main>.container .main_menu .av-main-nav>li>a,
    		.responsive #top #wrap_all .main_menu {
            height: 40px;
            line-height: 40px;
        }
        .responsive .logo img, .responsive .logo svg {
            max-height: 40px;
            padding: 0;
        }
        .responsive #top .logo,
        .responsive #top .logo a {
        		height: 40px !important;
        }
        .avia-section-huge .content, .avia-section-huge .sidebar {
        		padding-top: 50px;
        		padding-bottom: 50px;
    		}
    		.responsive.html_mobile_menu_tablet #top #header_main>.container .main_menu .av-main-nav>li>a, .responsive.html_mobile_menu_tablet #top #wrap_all .av-logo-container {
            height: 40px;
            line-height: 40px;
        }
        .responsive #top #wrap_all #header {
        position: fixed !important;
      	}
      	.responsive.html_mobile_menu_tablet.html_header_top #top #main {
            padding-top: 60px !important;
      	}
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.
    If you have any trouble disable your WP Rocket plugin and the Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files. then check again.
    Feel free to adjust to suit.
    I also notice that your revolution slider doesn’t show on page load, only after the page is scrolled or clicked, this is due to your WP Rocket plugin lazy load, you should add an exclusion for the slider or disable the WP Rocket lazy load option.

    Best regards,
    Mike

    #1484660

    In reply to: difference on 2 pages

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1484659

    In reply to: License

    Hey Andreotti,
    Each license of Enfold is valid for one domain and any number of subdomains for that domain, or any number of localhost installs, that is a webhost installed on your local computer.
    So if you are adding a subdomain site for a domain that you already have a license for, then you won’t need another license,
    If you want to create a new site on a new domain, then you will need to purchase a new license.
    To extend or renew your support please see here. You will need to login to your Theme Forest (Envato) and renew there. Or if you are going to purchase a new license anyways, then you can use the special offer to extend support to 12 months for a large discount:
    Screen Shot 2025 05 25 at 1.28.37 PM

    Best regards,
    Mike

    #1484656

    Hey Andreotti,
    To make a backup of your site, I recommend using your webhost backup tool and not a plugin. To find out about your webhost full backup tool, please ask your webhost.
    Many webhosts automatically make a monthly backup with a option to also make one on demand when you request one, but you will need to ask them to know for sure. Note that you will want to make a full backup, the files and the database.
    If you have the latest version of Enfold installed (7.1) and have followed these steps to create a Token (Please read the whole page, including drop down accordions) then you can install updates from within the theme panel at Enfold Theme Options ▸ Update If you have a old version of the theme like 5.2.1, then you will need to first manually update the theme following the steps below, and then create a Token for future updates.
    To update a old version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    #1484653

    Topic: License

    Andreotti
    Participant

    Hello dear Enfold team,
    I would also like to extend my support with you. How can I do that?

    Additionally, I would like to create another website for myself and use the Enfold theme again. I have already purchased two licenses from you for two of my own professional websites. If I now create a private website using Enfold, do I need to purchase another license, or am I allowed to upload the theme to another one of my own domains?

    Thank you so much for the great support so far — I’m still impressed by your work.

    Best regards

    #1484651
    Andreotti
    Participant

    Hello Enfold-Team,
    How do I make a backup of my website, and do I have to install the update for Enfold myself?
    If so, how do I do that? Thank you for your help.
    Best regards

    Andrea K.

    #1484646

    Hi,
    When I check your site I don’t find the css added, if you did add it then disable your caching plugin and Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files.
    If this doesn’t help then include a admin login in the Private Content area so we can examine.

    Best regards,
    Mike

    #1484643

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1484640

    I don’t have the technical knowledge to know what you have installed or not. To answer your question, no I didn’t delete anything. I saw that I could add text to the page. I did this and then looked at the page example to see what it looked like. When I went back to adjust the font I saw a blank screen again and couldn’t do anything.
    Can’t you make a backup of the website and take enfold out completely and put it back in again? Maybe that would work??

    #1484634

    Hi,
    The “preview” of a draft page doesn’t always work correctly, you are always best to publish the page and view it to see an accurate result of your page.
    Do you mean the “element preview” shown next to the text element? This is enabled by default in the theme, go to Enfold Theme Options ▸ Layout Builder ▸ Disable Advanced Layout Builder Preview In Backend to see if it is disabled:
    Screen Shot 2025 05 24 at 6.45.23 PM

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1484619
    TESLA
    Participant

    When using pictures / sliders on one side and an other element on the other side in one row I’m desperate. I don’t see any reasonable enfold setting option to control the max heights of elements in one row. (1,2)

    For example yo use an image/slider on the left and another element on the right. You have no control to limit the height of the left image / slide. It works only in big resolutions (3) and looks ugly below (4). It’s just displayed much too larger and this up to landscape mode. Have not found a setting, work-around, css code to solve this problem. Even media queries doesn´t work properly.

    Do you have Solution?

    #1484618

    Hey Sven,
    It has always been hidden on screens smaller than 767px to save space, it is not specific to landscape or portrait, it is only that some mobile devices happen to be larger than 767px in landscape mode. To show on all screens try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) {
        .responsive #scroll-top-link {
            display: block;
        }
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    #1484616

    Hi,
    To have a smaller font size for the magazine titles, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top #wrap_all .all_colors h3.av-magazine-title {
    	font-size: 12px;
    }

    adjust to suit and clear your browser cache
    Screen Shot 2025 05 24 at 1.34.01 PM

    Best regards,
    Mike

    #1484615
    TESLA
    Participant

    Customer request: Fixed header even in mobile resolution.

    This was possible by default – even on mobile. Now the enfold backend says that the mobile resolution ignores it… (1)
    a) Why is this? I know it definitely worked.
    b) How can I configure it anyway?
    c) How can I control the appearance of the header so that it doesn’t take up too much space, especially in landscape mode (where it was always too bold)? Like:

    /***** HEADER *****/ 
    .class {
          max-width: 100%;
    }
    /* Extra small devices (phones, 600px and down) */
    @media only screen and (max-width: 600px) {
    .class {max-height: px;}
    }
    
    /* Small devices (portrait tablets and large phones, 600px and up) */
    @media only screen and (min-width: 600px) {
    .class {max-height: px;}
    }
    
    /* Medium devices (landscape tablets, 768px and up) */
    @media only screen and (min-width: 768px) {
    .class {max-height: px;}
    } 
    
    /* Large devices (laptops/desktops, 992px and up) */
    @media only screen and (min-width: 992px) {
    .class {max-height: px;}
    } 
    
    /* Extra large devices (large laptops and desktops, 1200px and up) */
    @media only screen and (min-width: 1200px) {
    .class {max-height: px;}
    }
    #1484613
    TESLA
    Participant

    Until a few days ago, there was a strangly problem when displaying the website. With admin access the social media icons were displayed correctly. So I didn´t realized, that something is wrong. According to customer feedback, they were not displayed in their browsers. I looked into it and found that the icons were not actually displayed in all browsers, when you are not locked in admin account. (1)

    I checked the enfold settings. (3) Unfortunately you only have two options with example: instagram and mail icon. (4,5):
    – either the preset icon => best but note in backend* (2)
    – to change the icon to SVG => icons doesn´t fit, were too big (6)

    *”We recommend that you use SVG icons on new sites and switch to the SVG icons on existing sites because the default icon font might get deprecated in a future version.”

    Now the problem has solved itself. Have you fixet it?
    What is going on because according to backend it is outdated?

    LaBelleaventureDol
    Participant

    Hi,
    Just bought Enfold. I cannot imprt any demo as it shows the following message: cURL error 28 Connection timed out > Impossible to import a demo after a few seconds. Can you help sort this out?
    I checked your documentation and forum on the subject but it’s Chinese to me…
    Still, I managed to create an uploads/avia_demo_files/gym but it still does not work. Howshould activate it?
    Thanks for your help

    #1484604
    dpcram
    Participant

    I have been using enfold for quite some time. recently I started building a new site with it for work. I am using a grid row but it will not stack properly on mobile. I have set Column Behaviour When Fullwidth to “individually select position for each column” and then have gone and numbered each column accordingly.

    In this example the image is set to 2 and the text box with button is set to 1 because I want the image to stack below the text box on mobile but instead the image is showing up on top.

    #1484600

    Hey photoshopuzr,

    Thank you for the inquiry.

    Users typically activate Woocommerce when they need to sell products or open an online shop using Enfold. You can check out the links below for more info on how to get started.

    https://kriesi.at/documentation/enfold/woocommerce-shop/#quickstart-with-woocommerce
    — https://woocommerce.com/documentation/woocommerce/getting-started/

    Best regards,
    Ismael

    #1484594

    Hi,

    Thank you for the update.

    There is no replacement for the av_icon_class, but you can create your own utility function by using this code.

    global $avia_config;
    return 'avia-font-' . $avia_config['font_icons'][ $char ]['font'];
    

    This is the current av_icon_class function for reference.

    /**
     * pass a string that matches one of the key of the global font_icons array to get the font class
     *
     * @since ????
     * @deprecated since 7.0
     * @param string $char
     * @return string
     */
    function av_icon_class( $char )
    {
    	global $avia_config;
    
    	_deprecated_function( 'av_icon_class', '7.0', 'No longer used by Enfold' );
    
    	return 'avia-font-' . $avia_config['font_icons'][ $char ]['font'];
    }
    

    Best regards,
    Ismael

    Hi,

    Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

Viewing 30 results - 1,891 through 1,920 (of 243,840 total)