Viewing 30 results - 18,811 through 18,840 (of 244,617 total)
  • Author
    Search Results
  • #1398486

    In reply to: neu bayer

    Hi,
    Sorry, we don’t have a chat option, please check your email and reset your password then once you log in, open a new thread with the url to the page in question and a admin login so we can investigate.
    The contact form email is not appropriate for support questions, if you didn’t get the password reset email, please let us know and we will send it again, or check your spam folder.

    Best regards,
    Mike

    #1398485

    Hi,
    Glad to hear that you have this sorted out, and thanks for sharing the solution. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1398484

    Hi,
    Thanks for your patience, I tested your function on my demo site for the top menu avia2 for my demo site the patient page portfolio and all of it child pages show [‘menu’] = ’11’; and for the parent page elements and all of it child pages show [‘menu’] = ’36’;, all other page show [‘menu’] = ’37’;.
    This is the code that worked for me:

    function my_custom_wp_nav_menu_args( $args = '' ) {
    
    if($args['theme_location'] === 'avia2')
    if ( is_child( 'portfolio' ) ) {
    $args['menu'] = '11';
    } elseif ( is_child( 'elements' ) ) {
    $args['menu'] = '36';
    } else {
    //* otherwise set the default as defined in the enfold-child theme as Main Menu
    $args['menu'] = '37';
    }
    return $args;
    }

    try using the menu IDs instead of the names, that is the only difference I see from your code.
    This is the full code I used:

    function register_my_menus() {
    register_nav_menus(
    array(
    'patient-menu' => __( 'Patient Menu' ),
    'HCP-menu' => __( 'HCP Menu' )
    )
    );
    }
    add_action( 'init', 'register_my_menus' );
    
    /**
    * Child page conditional
    * @ Accept's page ID, page slug or page title as parameters
    * https://sridharkatakam.com/useful-functions-checking-pages-sub-pages-wordpress/
    */
    function is_child( $parent = '' ) {
    global $post;
    $parent_obj = get_page( $post->post_parent, ARRAY_A );
    $parent = (string) $parent;
    $parent_array = (array) $parent;
    if ( in_array( (string) $parent_obj['ID'], $parent_array ) ) {
    return true;
    } elseif ( in_array( (string) $parent_obj['post_title'], $parent_array ) ) {
    return true;
    } elseif ( in_array( (string) $parent_obj['post_name'], $parent_array ) ) {
    return true;
    } else {
    return false;
    }
    }
    
    add_filter( 'wp_nav_menu_args', 'my_custom_wp_nav_menu_args' );
    
    /**
    * CManu switch based on page/parent relationship for HCP, Patient or others
    * @ Accept's page ID, page slug or page title as parameters
    * PJE – RESOLVE
    */
    
    function my_custom_wp_nav_menu_args( $args = '' ) {
    
    if($args['theme_location'] === 'avia2')
    if ( is_child( 'portfolio' ) ) {
    $args['menu'] = '11';
    } elseif ( is_child( 'elements' ) ) {
    $args['menu'] = '36';
    } else {
    //* otherwise set the default as defined in the enfold-child theme as Main Menu
    $args['menu'] = '37';
    }
    return $args;
    }

    Best regards,
    Mike

    #1398483

    Thank you Mike for your great work. Good to know that it is not a problem of Enfold itself. With your answers we went on to investigate the issue ourselves. And we found out why the videos in the layer slider were not shown. If an iPhone is on energy saving mode, the background video in the slides are not displayed!
    Hope this will help other Enfold users as well.

    Topic can be closed

    #1398482

    In reply to: neu bayer

    Thanks for answer. I need real support via chat maybe. After I installEnfold, my homepage das not load.

    #1398481

    Hi,
    Thanks for the link to your site but I don’t see a Fullwidth submenu element on your homepage, is it on a different page?
    I see that you linked to the Dots Menu documentation I checked a few of your pages and didn’t find this?

    Best regards,
    Mike

    #1398478

    Hi,
    Thanks for the login, I see that on your contact form was hidden and your cookie settings didn’t reload the page when the user accepted the cookies, I set this for you and when testing in a incognito window the ReCAPTCHA shows:
    Enfold_Support_417.jpeg
    I hid the contact form for you again after testing.
    Please check.

    Best regards,
    Mike

    #1398477
    THP Studio
    Participant

    Hey Gunter,

    We are having some problems with the shop archive pages when we set under the product category “Fullwidth page banner” From the “Category Styling” dropdown.

    Our issues are:
    – Bread crumbs show on the bottom of image which is different to the rest of the site which displays it at the bottom of the header. We need to get the breadcrumbs up above the image.
    – The image it produces is a parallax image with no source set which displays terribly on most devices. We need it to be a regular image that can use srcset and that we can set a size for.
    – The text is put on top of the image rather than on the page like default archive pages. We need the text to be below the image, like with the default category layout.

    So is there an easy way we can customise this?

    We can see most the code is in the enfold config-woocommerce/config.php file but it seems like a complicated set of functions that all work together rather than just a template file that can be edited. Should we edit this page?

    Can this config.php file be placed in the child theme and customised?

    Or are there hooks we can de-register/register to get it how we want it to look?

    Really appreciate your help

    Tim

    #1398476

    In reply to: Animated Icons

    Hey sarthakchoudhary,
    Thanks for your question, the animated icons will not work by uploading them to the Enfold Theme Options ▸ Import/Export ▸ Iconfont Manager because the theme uses icon fonts, which is different but you could add the animated icons with css, please see this solution for using gif’s.

    Best regards,
    Mike

    #1398472

    In reply to: customizing sidebar

    Hey sitibus,
    Thank you for your patience and the links to your sites, to change the sidebar background color & the sidebar heading font & font-color, and the list item color and the link color add this css to your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .sidebar {
    	background-color: #3d3d7d;
    }
    .sidebar .widgettitle {
    	font: bold 13px/15px Georgia, "Times New Roman", Times, serif;
        color: #ffd800;
    }
    .sidebar li,
    .main_color .sidebar li a {
    	font: 11px/18px Georgia, "Times New Roman", Times, serif;
        color: #fff;
    }

    After applying the css, please clear your browser cache and check.
    Please see the screenshot in the Private Content area of the expected results.

    Best regards,
    Mike

    #1398466
    lindkold
    Participant

    I just did a fresh install of WP on a new site.
    When I go to ENFOLD > Theme Options > Demo Import I can’t download the theme I want (Law Demo). Every time I try to download it I get an error message saying: “Error accessing file for download: cURL error 28: Connection timed out after 10000 milliseconds”.

    I get the same error with all demo themes.

    How can I install the LAW Theme?

    #1398465

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1398464

    In reply to: Demo import

    Hi,
    Thanks for the login, I see that you are getting the error: cURL error 28: Connection timed out are you using the webhost OVH?
    This error could be because your PHP time limit is low at 165, ask your webhost to change to about 300
    This could also be because your webhost is blocking our domain: kriesi.at plase ask your webhost to check and possibly white list.
    If this doesn’t help try our documentation for manually installing the demo.

    Best regards,
    Mike

    #1398461

    In reply to: neu bayer

    Hey Gagik Vardanian,
    Thanks for your question, I see your email address is for the user “webbxnu” I have sent the Password reset link, please check your email.
    Then once you login, open a new thread with the url to the page in question and your question.

    Best regards,
    Mike

    #1398459

    Hi,
    Thanks for the login, please go to the slider then click the slide, then go to the advanced tab ▸ overlay and remove or change:
    Enfold_Support_411.jpeg
    If you need further help please open a new thread as the email contact form is not appropriate for support. Thanks for understanding.

    Best regards,
    Mike

    #1398457

    Hi,
    Thank you for your patience, I didn’t see a test page on your site for this issue so I created one linked below, I then added a text element with some of the text in red bold:
    Enfold_Support_407.jpeg
    when I publish and checked the frontend it shows as red bold:
    Enfold_Support_409.jpeg
    please check and try your method on this test page, perhaps you are doing something different that I didn’t understand.

    Best regards,
    Mike

    #1398452

    Hey satucker,
    Thank you for your patience, I found a javascript error in the browser console
    Uncaught SyntaxError: Unexpected token '!'
    Since the javascript was minified I couldn’t tell where it was coming from, once I disabled your Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and cleared your Purge SG Cache the error was solved, including your other images on the page.
    I don’t see any custom javascript on your site and I don’t see the error now so I assume that the two caches were double minifying causing an error, but I’m not sure.
    Please clear your browser cache and check.

    Best regards,
    Mike

    #1398451

    In reply to: Change Shop

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1398447

    In reply to: Change Shop

    Hi Mike,
    thank you so much for your help and explanations.

    I hope our exchanges can be useful to other Enfold users.

    Best regards,
    Oriano

    Enfold x ever

    #1398440

    Hi,
    Thanks for your patience, I have checked your site with my Android device and the LayerSlider background video plays correctly, I also tested by emulating mobile devices on Windows in Chrome, Firefox, & Edge, which also worked.
    I tested on a Mac with Safari responsive design mode emulating iPhone devices, and this also showed the LayerSlider background video.
    I also tested on browserstack.com with an actual iPhone Pro 13 v15.6 remotely and the LayerSlider background video plays correctly
    Enfold_Support_401.jpeg
    I also tested on browserstack.com with an actual iPhone 8 v15.4 remotely and again the LayerSlider background video plays correctly
    Enfold_Support_403.jpeg
    Please check your iPhone settings, by default Safari and iPhone do not want background videos to play on mobile devices, perhaps you have enabled a setting for low bandwidth video or some other setting, the iPhones I tested with on browserstack.com has the default settings and I can’t change them, but you see the video is playing, so please check your settings.
    This doesn’t seem to be an issue with the LayerSlider.

    Best regards,
    Mike

    #1398439

    Topic: neu bayer

    Gagik Vardanian
    Guest

    just bought Enfold with 1 year support. Do you have a support live chat for those who have paid and need help. I need help. and can’t register on the support forums. “forgot password” doesn’t work either. help me NOW!
    username: webbnu

    Hi,
    Thank you for your patience, when I check our hotel demo I don’t think the Woocommerce Booking plugin is activated on our demo, and I don’t think that I have access to this plugin, perhaps I’m looking on the wrong page, do you see it active on our demo site?
    But I have seen the basic calendar not working correctly on the contact form, perhaps this is what you mean:
    Enfold_Support_397.jpeg
    On our demo this is achieved with the datepicker option in the contact form:
    Enfold_Support_399.jpeg
    and sometimes other plugins conflict with this, try disabling your plugins and check again. If this doesn’t help, please include an admin login in the private content area so we can be of more assistance.

    Best regards,
    Mike

    #1398436

    In reply to: Tab Section Mobile

    Hi,
    Thank you for your patience to move the arrows from the edge equally please try this css:

    @media only screen and (max-width: 1024px) { 
    #main .av-tab-above-content .av-tabsection-arrow {
        position: absolute;
        width: 90%;
        top: 30px;
        left: 5%;
    }
    }

    expected results mobile:
    Enfold_Support_391.jpeg
    expected results tablet:
    Enfold_Support_393.jpeg
    To also change the color and size try adding this css:

    @media only screen and (max-width: 1024px) { 
    #main .av-tab-above-content .av-tabsection-arrow {
        position: absolute;
        width: 90%;
        top: 30px;
        left: 5%;
    }
    #main .avia-slideshow-arrows a:before {
    	color: #bfdc1e;
    	font-size: 20px;
        font-weight: 900;
    }
    }

    for this result:
    Enfold_Support_395.jpeg

    Best regards,
    Mike

    #1398435

    Hey GoodPixel Web Agency,
    Thank you for your patience, please try adding this css:

    .template-search .post-entry {
        clear: none;
    }

    the expected results:
    Enfold_Support_389.jpeg

    Best regards,
    Mike

    #1398434

    Hi,
    Thank you for your patience and for the link to your site, please note that your css has padding: 10px 50px;
    Enfold_Support_385.jpeg
    please change this to padding: 10px 0;
    like this:

    .header_color .phone-info {
    background-color: #d90914;
    color:#ffffff!important;
    font: 15px Oswald;
    font-weight: bold;
    padding: 10px 0;
    }

    This is the expected results:
    Enfold_Support_387.jpeg

    Best regards,
    Mike

    #1398432

    Hi,
    Thanks for the feedback, once you log in to your support account please click this link to open a new thread.
    Then please explain in detail your issue with a link to your site, please don’t reply to this email as it goes to the contact form area which is not for support.

    Best regards,
    Mike

    #1398431

    In reply to: Change Shop

    Hi,
    Instead of using .appendTo(‘.single-product-summary .product_title’) try using .insertAfter(‘.single-product-summary .product_title’) this will add the Author & Curatore after the title instead of adding the Author & Curatore to the title. For example:

    function add_autore_and_curatore_attributes_after_title() { ?>
      <script>
    window.addEventListener('DOMContentLoaded', function() {
    (function($){
      $('.shop_attributes .woocommerce-product-attributes-item--attribute_pa_autore').each(function() {
         $(this).clone().wrapInner('<p class="pa-autore"/>').children(0).unwrap().insertAfter('.single-product-summary .product_title').css({'margin':'0'});
         $('.pa-autore .woocommerce-product-attributes-item__label').wrapInner('<p class="autore-label"/>').children(0).unwrap().css({'display':'inline-block','margin':'0'});
         $('.pa-autore .woocommerce-product-attributes-item__value').wrapInner('<p class="autore-value"/>').children(0).unwrap().css({'display':'inline-block','margin':'0'});
         $('.pa-autore .autore-value p').css({'margin':'0'});
      });
      $('.shop_attributes .woocommerce-product-attributes-item--attribute_pa_curatore').each(function() {
         $(this).clone().wrapInner('<p class="pa-curatore"/>').children(0).unwrap().insertAfter('.single-product-summary .product_title').css({'margin':'0'});
         $('.pa-curatore .woocommerce-product-attributes-item__label').wrapInner('<p class="curatore-label"/>').children(0).unwrap().css({'display':'inline-block','margin':'0'});
         $('.pa-curatore .woocommerce-product-attributes-item__value').wrapInner('<p class="curatore-value"/>').children(0).unwrap().css({'display':'inline-block','margin':'0'});
         $('.pa-curatore .curatore-value p').css({'margin':'0'});
      });
    })(jQuery);
    });
    </script>
      <?php
    }
    add_action('wp_footer', 'add_autore_and_curatore_attributes_after_title');

    I tested on the pages linked below and works with:
    Author & Curatore no product info
    Author & Curatore with product info
    Curatore only
    Author only

    Enfold_Support_383.jpeg

    Best regards,
    Mike

    #1398426

    Hi,

    Thanks for the clarification. I do see the problem when logged in, but not when logged out. That would indicate a problem with caching, as there is nothing in the theme which would generate different styling depending on if you are logged in or not. Please try to clear all caches and deactivate your caching plugin first of all, you could also try to turn file compression on and off under Enfold->Performance. If that doesn’t help then your plugin support might be able to help out further.

    Best regards,
    Rikard

    #1398424

    Hey laboiteapixels12,

    Please try the following in Quick CSS under Enfold->General Styling:

    .avia-video {
      z-index: 0;
    }

    Best regards,
    Rikard

    #1398421

    Hey enfold,

    There’s nothing in that CSS which would effect images and container width. Did you try closing the media query properly?

    @media only screen and (max-width:767px) {
    #top #wrap_all .av-burger-overlay .av-burger-overlay-scroll #av-burger-menu-ul li a {
      font-size: 18px;
      text-transform: uppercase;
    }
    }

    Best regards,
    Rikard

Viewing 30 results - 18,811 through 18,840 (of 244,617 total)