My slider’s content is broken on iphone. I’ve tested 3 iphones. And the problem can be reproduced on https://testingbot.com/
The issue is seen on both my wife’s iphone X and my wife’s 2 friends iphone 14’s.
The problem is seen here:
The headshots of our therapists are in an incorrect aspect ratio. The video layer has 30% of the right side cut off. And the text boxes are incorrectly sized causing the text to overflow out of the container.
These issues are not seen anywhere else, such as in a Windows browser of any kind or on Android device.
I’ve got a support ticket in with slider revolution support that has reached the point that they’ve asked me to do a conflict test as described here:
I’ve followed the instructions to the point of disabling everything except Enfold itself.
Can you guys please help? I really need this slider upgrade to our site. You can see the difference between how great this slider upgrade is with the videos I made compared with our live site.
live site:
alphafamilycounseling.net
upgraded site slider (view on anything but an iphone to see how great it is):
Hi,
Currently installed 5.6.4 with PHP 8.1.22 and WordPress 6.3.1
So far, the automatic update has worked without any problems. The update to 5.6.6 is displayed in Enfold, but when I try to update, I get the following error message:
Errors occurred checking on 2023/09/04 12:15:
Paket-URL herunterladen: Fehlercode 403 von Envato erhalten: Forbidden:
– response_code: 403
– reason: scope-missing
Download Package URL: A problem occurred accessing your download link. Unable to perform update.
I have a question about the ‘Image with hotspots’ element. There are three options for displaying tooltips: on mouseover, always, or ‘show on mouseover, hide on click.’ In the latter case, however, you must click directly on the respective hotspot to close the tooltip. Is it possible to make it so that you can click anywhere on the page to close the tooltip?
Hallo Support Team,
auf einer Kundenseite gibt es das Problem, das vorhandene Sidebars und zugehörige Widgets im Widget-Bereich nicht mehr sichtbar sind. Auch ein klicken auf die letzten vorhanden Widgets bewirken keine Reaktion. In den Theme Einstellungen für Sidebars sind Widgets on Pages aktiv.
Benutzt wird die aktuelle Enfold Version. Allerdings ist im Themes Bereich eine alte Enfold Version – allerdings nicht aktiv vorhanden. Könnte das ein Problem darstellen?
Zu der Widget Ansicht im Anhang ein Screenshot.
Hi Enfold
I need the two logos in the footer to be vertical centred aligend
Facebook needs to be closer to the logo at the right
Facebook and the headline needs to be centred
On mobile I need the two logos and the header to be centred
The KONTAKT text needs to be smaller on mobile, to keep on one line
Hi,
I see that it is a “web safe” font and when I look online it looks similar:
I’m not sure how accurate the “web safe” fonts are, it’s not like a google font that you can see a sample.
Perhaps try downloading it and installing it in Enfold Theme Options ▸ Import/Export ▸ Custom Font Manager, or choose a google font.
Hey Xiscoj,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field to add a background image to the slider while your images are loading.
Hi,
I have checked your page /josephines-practice/ and I see the different sized text:
If you look at the text in the Text tab of the editor you will see that you have some empty “code” tags, so it is an error:
so you should remove these from all of the pages that has this error, I did it for you on this page.
I also notice that you have a lot of empty “div” tags, typically these would be paragraph tags, so I fixed this for you:
I believe that this occurred by someone copy & paste text into the “visual tab” of the editor, so the clipboard formating was applied.
Please clear your browser cache and check, and if you have any other pages like this try to follow these steps.
you got on your quick css some rules
because of an enfold rule is more specific than your setting – be more selective too on your settings !
Replace your settings with:
.responsive #top #header_meta .sub_menu li.flag-deutsch {
background: url('//www.elianafe.com/wp-content/uploads/2023/08/deutschland-sized.png') center center no-repeat;
height: 50px;
width: 50px;
text-indent: -9999em;
background-size: contain;
}
.responsive #top #header_meta .sub_menu .flag-english {
background: url('//www.elianafe.com/wp-content/uploads/2023/08/vereinigtes-konigreich-sized.png') center center no-repeat;
height: 50px;
width: 50px;
text-indent: -9999em;
background-size: contain;
}
#top .flag-deutsch a, #top .flag-english a {
display: block;
height: 100%;
background: none !important; /*** because of that layout.css rule your setting on li will otherwise be inherited to that a element ***/
}
you see that selector got two id’s and that overwrites your background setting with only one id in the selector
it is more selective!
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
My head is swimming trying to figure out what to have Enfold do (Theme Options > Performance items), what to have WP Fastest Cache do, and what to have Autoptimize do in regards to:
1) Minify Js/CSS/HTML (These are in WPFC settings)
2) Combine JS/CSS (These are in WPFC settings)
3) Optimize JS/CSS/HTML Code (these are sections in AO)
4) File Merge & Compress JS/CSS (these are in the Enfold > Performance settings)
5) All of the settings that are similar to the above in Cloudflare.
I think that at least some of these are referring to the same thing and that if I have A) The Enfold theme, B) WPFC, C) AO, and D) CF overlapping on any of the tasks it could cause issues.
Since y’all are sort of the nexus of all of these, can you shed some light on which should do what in a way that plays best with your theme?
Thanks,
Jon
This topic was modified 2 years, 7 months ago by gatehealing.
Hi,
Thanks for your patience and the link to your site, when I checked your site all of your portfolio items are in draft, you will need to publish some items for them to show. Please check your portfolio categories it shows you have zero published items:
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Hey sammybotz,
Try enabling SEO Support ▸ Search Engine Optimization Support ▸ Preprocessing Shortcodes In Header ▸ allow to preprocess shortcodes
with this enabled Yoast can read the shortcode and find the images:
Hey anthonybennett,
Thanks for the link to your site, it looks like you are showing three columns with pagination, please go to your pagination tab and choose how many items you want to show in Post Number, it looks like you are only showing three right now:
Hi,
Thanks for your patience and the link to your site, I found that the Enfold Theme Options ▸ Performance ▸ Disable jQuery Migrate was enabled and this didn’t allow the cookie bar to work correctly.
In my testing I cleared your WPRocket cache many times and then the cookie buttons worked correctly, I also enabled the cookie badge so I would know when the WPRoket cache was cleared.
But now in a second test the buttons are not working and the badge is not showing and the WPRocket cache is not clearing, it looks like you have a CDN, perhaps on your server, please check and clear.
If you can’t clear the WPRocket cache so the cookie badge shows, try disabling WPRocket and clearing your server cache.
Hi,
If the Classic Editor is removed from WordPress and only the Block Editor is shown the ALB button will still show
WordPress may not update the Classic Editor, but that is not the same as removing the Classic Editor.
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Author
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