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  • August 30, 2023 at 6:38 pm #1417603
    Faun2015

    Hello,

    I have integrated the Portfolio Grid with 3 entries on a page that has not yet been published. However, it does not appear.

    BTW: What is strange is that Masonry appears, but not with the Portfolio Entries, but with Menu Names!?

    What I have tried so far:
    – Checked all settings for categories and portfolio entries;
    – enfold is up to date;
    – Cleared browser and server cache;
    – Deactivated all plug-ins;

    Now, after a good 1.5 hours, I don’t know what to do. :-(

    I ask for your support.
    What else should I do?

    Many thanks –

    Marc

    August 31, 2023 at 4:41 am #1417636
    Ismael

    Hey Marc,

    Thank you for the inquiry.

    Did you change the login URL? We would like to access the site but the default login page doesn’t seem to exists and it redirects to a 404 page. Please provide the custom login URL in the private field.

    Best regards,
    Ismael

    August 31, 2023 at 8:12 am #1417649
    Faun2015

    Sorry for that, Ismael. I forgot.
    See the correct login …

    September 1, 2023 at 11:34 am #1417781
    Ismael

    Hi,

    Thank you for the update.

    We’ve noticed that there is a copy of the header.php file in the child theme directory. Did you update this file after updating the theme? Have you tried disabling it temporarily?

    We are also getting errors from the karte.js file. Do you have any idea what this file or script does?

    Best regards,
    Ismael

    September 1, 2023 at 6:04 pm #1417845
    Faun2015

    Hi Ismael,
    thank you for your reaction.

    I have just temporarily deactivated the child theme after backing up the site.
    So that I saw the purist enfold theme. However, even now – after emptying both
    caches again – the portfolio grid did not appear.

    The errors came from a map that I had integrated as an alternative to Google Maps.
    I have now removed this map and the associated plugin and deactivated the plugin.
    These errors should now be fixed.

    But even that obviously doesn’t make the Portfolio Grid appear.

    What now?

    I appreciate your support.

    KR – Marc

    September 2, 2023 at 10:24 pm #1417922
    Mike

    Hi,
    Thanks for your patience and the link to your site, when I checked your site all of your portfolio items are in draft, you will need to publish some items for them to show. Please check your portfolio categories it shows you have zero published items:
    Enfold_Support_3123.jpeg

    Best regards,
    Mike

    September 3, 2023 at 1:49 pm #1417945
    Faun2015

    Hi Mike,

    Thank you very much. I should have seen that by myself. :-(

    / can be closed /

    KR – Marc

    September 3, 2023 at 3:46 pm #1417954
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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