Hey waveseven,
This is due to the default image compression settings, Enfold unpacks the original file and generates new thumbnail sizes without applying compression, resulting in larger file sizes, especially for larger dimensions like “featured”, “featured_large”, and “extra_large”. This occurs because the theme sets the default JPEG quality to 100, which is higher than the typical WordPress default of 80, and the generated files are not compressed during the resizing process.
To change the compression of new thumbnail sizes, add this code to the end of your child theme functions.php file in Appearance ▸ Editor and adjust to suit.
add_filter("avf_jpeg_quality", "avf_set_quality_mod", 9999, 1);
add_filter("avf_wp_editor_set_quality", "avf_set_quality_mod", 9999, 1);
function avf_set_quality_mod($quality) { $quality = 60; return $quality;}
For thumbnails already created you will need to regenerate the thumbnails
Best regards,
Mike
Hi
I’m just trying to convince our customer to upload smaller files sizes and use image compression and nexgen image formats etc rather than what they uplaod. However I’ve noticed that files that they have already uploaded which are for example 2500px wide x 1660px with a file size of 231KB. Enfold/Wordpress then creates files for banners etc which are 3 times the files size. e.g. 1500px x 630px becomes 721kb and 1500px x 430px becomes 670kb and so on.
Do you know why this would be and how we can prevent the image files becoming larger than the orgiinal that is uploaded?
Many Thanks
Regards
Colin
After installing the Enfold theme, the backend runs very slowly. However, switching to other themes resolves the issue. I then installed the Query Monitor plugin, which consistently reports various “missing dependencies” for scripts, all ultimately pointing to “avia-shortcodes (missing).” Similarly, for styles, it indicates “missing dependencies,” ultimately pointing to “avia-layout (missing).” I have tried reinstalling the latest version of Enfold several times, but the problem persists.
Hi,
In my tests, the name of the array must be in lower case, and the path must be added if you are not using the attachment ID
for example:
function custom_avf_custom_svg_shapes( array $custom_shapes )
{
$custom_shapes = array(
'mountain-test' => array(
'key' => 'Mountain-Test',
'title' => __( 'Mountain Test', 'avia_framework' ),
'has_flip' => true,
'has_width' => true,
'filename' => 'Mountain-Test',
'path' => './wp-content/uploads/avia_custom_shapes/'
// 'attachment' => '4650'
)
);
return $custom_shapes;
}
add_filter( 'avf_custom_svg_shapes', 'custom_avf_custom_svg_shapes', 10, 1 );

I would use the media library as Guenni007 suggests, as it would be easier to manage. The documentation also points to this.
Best regards,
Mike
Hey tebitron,
Try adding the “Element: Empty Line” Form Element set to “Print Email Only” where you want a space.
Ensure that you are using Enfold v7.1.2
Best regards,
Mike
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hey etherrh,
Your two pages look like they are created differently, the Shop page with the sidebar at the bottom looks like it was created with a woof_products shortcode plugin. While the page with the sidebar uses a column with the theme product slider.
If you customize the Shop page any full width elements will push the sidebar to the bottom of the page. To achieve a layout like our Shop Demo you don’t need to add any elements or edit the shop page, it is automatic.
Best regards,
Mike
Hey Munford,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi @enfold!
I haven’t found anything about the European Accessibility Act (EAA) on the supportsites. You think you could give your users information about this EAA and how to use with enfold? That would be a great help.
Best regards
Michael F
Enfold team, please see private, thanks
Hello dear helpers,
I have a problem with my timelines since i update my enfold theme, here are the links of the two pages who get timelines : https://www.kerry-han.fr/ ; https://www.kerry-han.fr/agenda
Can someone explain me the problem and get me a solution to have it on alternate mode and make it responsive because it’s not what i expected on mobile and tablet in vertical orientation.
Thanks a lot, best regards !
Hi,
I’m having an issue with the WooCommerce Shop page in Enfold. The sidebar is set to appear on the right, but instead it drops below the main content.
SEE LINK1
As a test, I created a new page and the sidebar displays correctly until I assign that page as the official WooCommerce Shop page. The moment I set it as the shop page in WooCommerce settings, the sidebar again moves below the content.
SEE LINK2
I’ve already checked the theme options, page layout, and widget assignments, but the problem persists. Can you advise what might be causing this and how to resolve it?
Thanks in advance!
NicolasGuest
Hello,
I’ve just purchased a 6-month support plan for the Enfold theme. However, when I access the Support page, it doesn’t allow me to create a new topic.
Could you please advise on how I should proceed to submit my inquiry?
My question is as follows:
I’m writing to you to resolve an issue with the website http://www.luisbustamante.com
, which uses the Enfold theme.
I’m having trouble integrating the Redsys credit card payment gateway on my website that uses the Enfold theme.
Despite having the plugin properly installed, activated, and configured, when placing an order as a guest user (without registering), only one payment method appears: bank transfer.
However, if I place an order while logged in as an admin, I do get both payment options: bank transfer and Redsys credit card payment.
Thank you!
Nicolás Sieber
Hi,
Glad this helps, your icons are not showing because of this css you had in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
/*Modification de l'affichage de l'icône des cookies (cadenas)*/
#top .avia-svg-icon.avia-font-svg_entypo-fontello svg:first-child {
display: none !important;
}
I disabled it for you.
As for your timeline question, please open a new thread as we ask that each thread sticks to one topic. Thanks for you understanding.
Best regards,
Mike
(Update)
I’ve done several tests on other sites where I use Enfold, and I get the same error :( 😳
I always get the error when I save changes to the “Team Member” Custom Element.
Best regards,
Oriano
Hi,
The “JavaScript errors” you mentioned aren’t actually caused by Flux Checkout itself. The issue is that Enfold is loading its own checkout-specific scripts and CSS which override or interfere with Flux Checkout’s design and functionality.
I’ve confirmed with the plugin developers that Flux works fine with WooCommerce’s default Storefront theme. The issues only occur when Enfold is active.
Specifically, Enfold is:
– Injecting custom checkout styling that breaks the field layout and button styles in Flux Checkout.
– Loading checkout-related scripts which cause conflicts and make some buttons unclickable.
Could you please provide a way to disable Enfold’s checkout styling and scripts so that Flux Checkout can render properly? Ideally, Enfold should allow me to opt out of its custom checkout modifications so that third-party checkout plugins like Flux Checkout can function as intended.
Thank you for your help!
-
This reply was modified 5 months ago by
napsteris.
On inserting this snippet to your child-theme functions.php:
add_theme_support( 'avia_demo_store_downloaded_files' );
the Enfold Import Page will not show an install Button – but a download button.
After the Download – there will be a caption under the downloaded demos and on hovering again they got now a “click to import” button.

First, I would like to ask whether you can see these demos in the Enfold options and whether you see a download option when hovering over the images (or, if plugins are required for the demo, a note in red); and why you don’t want to go down this way.

The question is: On which page can I hover over the demo with the mouse to display the “Download and install” button?
Under the link: https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo , I only find an overview of all demos. When I click on one, I see a preview, but no download option.
I have already installed the Enfold template in my WordPress environment. To see the options, I have to activate the theme, which will cause me to lose my current layout and all of its content.
However, the main problem is that I don’t have the necessary installation files to import a demo (“Construction”).
(By the way, I’m thrilled with how quickly you respond here. Great support!)
Hi,
No, that doesn’t tell us anything unfortunately. A child theme is used to override the parent theme, and the parent theme is what you update. Do you have a theme installed called Enfold? If so, then click on that.
Best regards,
Rikard
As Rikard said – hover the image of the demo – then an info will show if you can import or not. Some of the demos need Plugins befor import – but Construction Demo is not that way.
Have you already created pages/posts?
Although Rikard has the jump mark in the link, you sometimes still have to scroll to the relevant places.
Only necessary if you have already made settings; in this case, you must first save your design settings, for example.
As described in the docu.
Export/ Import theme settings.
- First, export the theme settings from Enfold > Import/Export tab.
- Import the demo theme of your choice.
- Overwrite the new settings with your old setting by importing back the settings file we saved in step 1.
Hi Kitty,
That is correct. We would offer to help you out, but we cannot login to your Envato account since it will ask for a one time pin or code if we login from a different location. That pin or code will be sent to your email if I’m not mistaken.
I had a look at your site, but I couldn’t see which version is installed. It’s very likely not 1.0, I’m guessing that it’s a child theme that you have active? If you look under Apperance->Themes, then click on Enfold, then you can see the actual version. You could also give us access details in private if you would like to have a look for you.
Best regards,
Rikard
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Yes, I did.
It is described as “The demo sites can be imported from Enfold > Import Demo.” and “You can simply hover on the demo you would like to import and click “Click to download and import” button and demo will be imported within a few minutes.
But I can’t see the “download and import” button anywhere.
Kind regards.
Mario
I don’t see where this is happening. In my Enfold > General Layout > Dimensions > Maximum Container Width, it’s already set to 1310px? Is that other figure somewhere within the code you’re displaying in that screenshot?
Hello Rikard
I’m starting to understand why you keeps referring me to Envato Market, because so far it’s only been about selling your license, and this falls under jurisdiction of Envato Market.
If I have any questions about the functionality after installing Enfold, I can contact you.
And than is my next question:
The company that built my website went bankrupt. At one point, I kept getting a message that I had an outdated version of Enfold. The Enfold license was held by the company that went bankrupt. Since I could no longer reach the creator of my webshop, I started looking into this myself. I don’t have much experience in this area.
The currently installed version is still version 1.0. Can I now install the latest version 7.1.2 without any problems?
Best regards
Kitty
Hi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hey Mario,
All demos can be installed under Enfold->Demo Import.
Best regards,
Rikard