Hey Chris_85,
Thank you for your patience, when the product filters are used the page is reloaded, this is why the page is then shows at the top, to work around this I would recommend adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

function restore_the_scroll_position_after_reload() { ?>
  <script>
window.addEventListener('beforeunload', function() {
    localStorage.setItem('scrollPosition', JSON.stringify({
        path: window.location.pathname,
        position: window.scrollY
    }));
});
window.addEventListener('load', function() {
    const saved = JSON.parse(localStorage.getItem('scrollPosition'));
    if (saved && saved.path === window.location.pathname) {
        window.scrollTo(0, saved.position);
    }
});
</script>
  <?php
}
add_action( 'wp_footer', 'restore_the_scroll_position_after_reload', 99 );

If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:

then add the code and save. Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
Below you can check my test page where I have a large space and then the product grid and when the filter is used and the page is reloaded the page shows at the same place.
But when I test this on your page by injecting it via the browser it seems to work by scrolling back to the correct location after the top of the page is seen. This doesn’t occur on my test page. On your page in the browser console I see the message: Scrolling to section was successful or max attempts reached., this seems to come from a custom javascript file in your child theme: /enfold-child/inc/js/jongo-js.js try disabling the custom this javascript, if you need the custom javascript then perhaps this behavior will be acceptable.

Best regards,
Mike

Hey ballindigital,
Please go to Enfold Theme Options ▸ Cookie Consent ▸ Cookie Handling ▸ Enable cookie consent messages and choose Disable cookie consent messages

Best regards,
Mike

Hey BerntOlaf,
It looks like you are getting a “mixed content” error, this is where your site uses “https” but in your WordPress settings you have “http”, please look in tour WordPress setting:
WordPress ▸ Settings ▸ General ▸ Site Address and WordPress ▸ Settings ▸ General ▸ WordPress Address and ensure they both use “https” for your URL.
After correcting this you may need to disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files.
If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.

Best regards,
Mike

Hey BerntOlaf,
It looks like you are getting a “mixed content” error, this is where your site uses “https” but in your WordPress settings you have “http”, please look in tour WordPress setting:
WordPress ▸ Settings ▸ General ▸ Site Address and WordPress ▸ Settings ▸ General ▸ WordPress Address and ensure they both use “https” for your URL.
After correcting this you may need to disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files.
If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.

Best regards,
Mike

Hey wordpress60,

Are you clearing the cache from your caching plugin after you have done changes? If not, then please try that out. Also please check your settings under Enfold->Performance and make adjustments so that they are not creating problems with your caching solution.

Best regards,
Rikard

Hi,

Enfold is a theme, not a plugin.

Best regards,
Rikard

Hi,

Did you check your settings for the Append a privacy policy message to template builder contact forms? option under Enfold->Privacy and Cookies->Privacy Policy?

Best regards,
Rikard

Hi,

Thanks for the clarification. Please try the following in Quick CSS under Enfold->General Styling:

.single-mec-events #av-curtain-footer-placeholder {
  height: 0;
}

.single-mec-events .av-curtain-footer.av-curtain-activated .av-curtain-footer-container {
  position: inherit;
}

Best regards,
Rikard

Hi,
I tried a proxy and was able to get to the login page but the login that you posted above doesn’t seem to be correct, please check:

Best regards,
Mike

Hi danielle143,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

Hi,

Please try the following in Quick CSS under Enfold->General Styling:

.page-id-1266 .avia-fullscreen-slider .avia_loading_icon {
    display: none !important;
}

If you have further problems or questions, then please open a new thread for each of them.

Best regards,
Rikard

Hi,

Thank you for the info.

We just noticed that the site contains an older version (5.6.8) of the theme. Please upgrade to version 5.7 as soon as possible.

To fix the issue with the builder elements, we added this code in the functions.php file:

/**
 * Filter to skip css file generation.
 * You can add logic to skip for certain pages/posts only.
 * 
 * @since 4.8.6.1
 * @param boolean $create
 * @return boolean					true | false or anything else to skip generation of css file
 */
function custom_avf_post_css_create_file( $create )
{
	return false;
}

add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );

You might want to install a child theme in order to preserve these modifications.

// https://kriesi.at/documentation/enfold/child-theme/

Best regards,
Ismael

Hi,

You can use the following css code to adjust the style of the Special: Email Icon:

#top #wrap_all .av-social-link-mail:hover a {
    background-color: transparent !important;
    color: #a7a7a7 !important;
}

If you need more assistance, please feel free to open another thread.

// https://kriesi.at/support/forum/enfold/#new-post

Best regards,
Ismael

Hi Hans,

The update to 5.7 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the new theme files via Appearance->Themes->Add New, and select to overwrite the old theme files after the upload has finished.

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hey jb84,

Could you try updating the theme to the latest version (5.7) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please try to remove the profile in question from Enfold->Social Profiles and save, then try to add it again.

Best regards,
Rikard

Hi,

Thanks for the update. I had a look at your site, but I see that you are not running Enfold at the moment. Could you activate it so that we can see the problem you are referring to please?

Best regards,
Rikard

Hi,

Thanks for that. I see the problem on your site, but I’m not able to reproduce the problem on a test site running the same version of the theme, please see private. Could you try to deactivate file compression and activate the option to delete the old CSS and JS files under Enfold->Performance to see if that helps please?

Best regards,
Rikard

Hi,

Thank you for the update.

You may also have to toggle or temporarily disable the Enfold > Performance > File Compression settings in order to ensure that the changes take effect. Please provide the login details in the private field if the issue persists.

Best regards,
Ismael

Hey Manel,

Thank you for the inquiry.

You have to register a new shortcode path to the child theme folder first. Please add the following code to the functions.php file:

add_filter('avia_load_shortcodes', 'avia_include_shortcode_template', 15, 1);
function avia_include_shortcode_template($paths)
{
  $template_url = get_stylesheet_directory();
  array_unshift($paths, $template_url.'/shortcodes/');

  return $paths;
}

Create a new folder called “shortcodes”, then place the template files that you’d like to override in it. For more info, please refer to the documentation below:”

// // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

Best regards,
Ismael