Viewing 30 results - 6,211 through 6,240 (of 244,526 total)
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  • #1466433

    Hi,

    Please try the following in Quick CSS under Enfold->General Styling:

    @media only screen and (max-width: 767px) {
      .responsive #scroll-top-link {
        display: block;
      }
    }

    Best regards,
    Rikard

    #1466431

    Hey aseiden,

    Are you using any of the word below in the blocks? If so, it might be getting blocked by the server firewall:

    Troubleshoot: Text Block element not loading

    This is a rare case but if typing certain words, such as “get“,”include“, “select” or “head” in Text Block element breaks it after saving, there might be a modsec rule in firewall settings causing this issue.

    This is a security measure taken by hosting providers and it is not a theme issue. You can contact your hosting providers and ask them to whitelist those words and that should fix the issue.

    https://kriesi.at/documentation/enfold/intro-to-layout-builder/#troubleshoot

    Best regards,
    Rikard

    mct2ok
    Participant

    I am unable to save the Enfold Child Mailchimp Signup Widget to the Footer-Column 2 widget.
    I can add but it will not save.

    • This topic was modified 1 year, 7 months ago by mct2ok.
    #1466422

    Hi,
    Glad that this helped, I’m not able to reproduce this from your screenshot, are you using the browser “zoom”?
    This is not a good way to test and will not give you reliable results, you should use the Dev Tools, please see this article: Simulate mobile devices with device mode

    Please note that we kindly ask that each thread is for a single topic, this thread is now 3 pages long for us and covers different topics so it is hard to follow. Please open a new thread if you don’t find the above link helpful. Thank you for your patience and understanding and for using Enfold.

    Best regards,
    Mike

    #1466404

    In reply to: Theme Support

    Hey maria,
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    #1466403

    Hey DB,
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    #1466401

    Hi,
    Based on your screenshot you added the css above,
    Enfold Support 6476
    but did you add the custom class your-class to the section as Rikard recommended?
    Enfold Support 6478
    I didn’t see a admin login to your site to check, please give this a try.

    Best regards,
    Mike

    #1466400
    DB
    Guest

    I requested instructions for upgrading ENFOLD to the latest release. I rec’d a reply that offered to upgrade from version 4.0 to 4.0.5. This is an old site that’s never been updated. Can you please instruct me how to get the latest version. My understanding is that upgrades are included. I’m a legit customer. Here’s my purchase code:

    Purchase code: f5e61254-a1ef-408a-8833-202698ec9efd

    ———–

    #1466397

    Hi,
    Glad your operation went fine, and we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1466395
    maria
    Guest

    Hi, Ive recently taken over a site for a client and they have the enfold theme installed. However its version is 4.7.4, while Im aware the latest version is 6.0.4. This current version is not compatible with the latest PHP and therefore I need to update this theme however I do not have the login credentials for it. Can you help?

    #1466380

    Hey leeweis,

    Did you try setting different font sizes for different resolutions under Enfold->General Styling->Typography?

    Best regards,
    Rikard

    #1466365

    Hey Thomas,

    Thank you for the inquiry.

    The background videos in the Color Section should automatically play and loop. This is set by default in the enfold/config-templatebuilder/avia-shortcodes/section/section.php file around line 1797.

    'attr'		=> array(
    		'id'				=> '',
    		'video'				=> $video ,
    		'slide_type'		=> 'video',
    		'video_mute'		=> true,
    		'video_loop'		=> true,
    		'video_ratio'		=> $video_ratio,
    		'video_controls'	=> 'disabled',
    		'video_section_bg'	=> true,
    		'video_format'		=> '',
    		'video_mobile'		=> '',
    		'video_mobile_disabled'	=> $video_mobile_disabled
    	)
    );
    
    

    Best regards,
    Ismael

    #1466362

    In reply to: Sticky Menu On Mobile

    Hey vantagepointmg,

    Thank you for the inquiry.

    The css code works fine on our end, but we don’t recommend using it because sticky headers are generally unnecessary on mobile phones. If you wish to continue, please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings and purge the cache after adding the css code.

    @media only screen and (max-width:767px) {
      .responsive #top #wrap_all #header {
        position: fixed !important;
      }
    
      .responsive #top #main {
        padding-top: 150px !important;
      }
    
      #header_meta {
        display: none;
      }
    }

    Best regards,
    Ismael

    #1466335

    Hi Mike, sorry for the late reply.
    I had an operation on my jaw – but don’t worry, everything is fine.
    Thank you very much for your detailed explanation of the problem and your great support.
    So fast, unbelievable.

    I’ll leave the grid lines above as they are, otherwise the text will be too narrow. The responsive display is particularly important here and it is good.
    But I have the impression that after using the script variant and by separating the frames, the content loads much faster.
    You are probably right in your assessment (= no tagged element) – the content loads too late. It also loads slowly if you load it in a different context without integrating it.

    I now leave it like this when using the script you adapted.
    Many thanks for that.

    Enfold is the best theme I know, but your super support goes one better.

    Thanks a lot.

    #1466330

    Hello everyone,
    For those who are interested, you can download the latest version of the Italian language

    Download here
    Translation: Italian language
    Version: Enfold 6.0.4
    Released on: 05th September 2024
    Strings: 6549
    All translations are synchronised with the source files

    Regards
    Luigi

    In Enfold’s world, with answers bright,
    They help with care, from dawn till night.
    With effort, joy, and humor too,
    They guide you kindly, see it through.

    A thousand questions every day,
    But never once a tired “nay”.
    With smiles and patience, they understand,
    Solving problems with a helping hand.

    It’s not assumed, we know it’s rare,
    But Enfold’s support is beyond compare!

    Thanks for your answer :)
    Happy days.

    Topic closed.

    • This reply was modified 1 year, 7 months ago by meganp46.
    #1466327

    In reply to: Old versions of Enfold

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1466321

    Hi,

    Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1466313

    In reply to: Old versions of Enfold

    Current version EnfoldVersion: 6.0.4 (need to roll back to EnfoldVersion: 6.0.2 if possible)

    #1466311

    Topic: Old versions of Enfold

    in forum Enfold
    getfletch
    Participant

    Hi

    My client installed elementor (yes I know) on top of Enfold. The latest version of Enfold is throwing up a conflict. Can I download a previous version of Enfold ?

    #1466308
    NikolausWuehrer
    Participant

    Hallo,
    wanted to create a fullsreen video with color-section and entered video(often done so in other websites) but this time I’ve got following warning in the frontend and no video appears:

    Undefined array key 1 in /home/.sites/55/site8835895/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcode-helpers/class-avia-slideshow.php on line 1093 Warning: Undefined array key 2 in /home/.sites/55/site8835895/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcode-helpers/class-avia-slideshow.php on line 1093 Warning: Undefined variable $linktitle in /home/.sites/55/site8835895/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcode-helpers/class-avia-slideshow.php on line 1093 Warning: Attempt to read property “ID” on string in /home/.sites/55/site8835895/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcode-helpers/class-avia-slideshow.php on line 1094

    THX for help,
    Nikolaus

    #1466299

    Hi,

    Please try the following in Quick CSS under Enfold->General Styling:

    .av-logo-container {
      max-width: 100%;
      padding: 0;
    }

    Best regards,
    Rikard

    #1466298

    Hey Gašper,

    Using the same license on a test/staging site as on your live site is allowed, so you only need one license. Once you have access to the theme files, then the update to 6.0.4 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1466297
    Gašper Žargi
    Guest

    Hi,
    We have a client who has his website build with Enfold theme. Current theme version is Enfold v4.3.1 and we would like to update it. Site is quite old so it also needs updates of wordpress and plugins. So in order to update it, we need to buy new license for your theme Enfold.

    Our clinet also wants to move their site and domain to a new hosting.

    Before we go live with updated site on a new hosting, we would like to test it, that everything works and meantime we would like to keep the old website online on current hosting.
    So we plan to make a copy of a site on new hosting, do updates (wordpress, plugins and theme) and test everything works.

    How can we use license in this case. Can we buy license and activate it (in order to update Enfold theme and test it) on new hosting under temporary domain and when everything works move original domin to a new hosting also? Will license still work?
    If not what would you suggest?

    Thank you for your answer.

    jr1971
    Participant

    Hallo zusammen,

    wir haben unsere Website mit Enfold – Freelancer erstellt.

    Für Mobile-Ansichten haben wir eigene Elemente definiert und die große Bilderansicht ausgeblendet, da diese auf mobilen Geräten nicht funktionieren. Die mobilen Elemente werden dann auf großen Desktop-Bildschirmen ausgeblendet.

    Das funktioniert auf großen Bildschirmen, Smartphones und Tablet Hochformaten auch gut. Allerdings funktioniert das Theme auf dem iPad in Querformaten nicht. In diesem Format, sieht es grausam aus und der Umschaltpunkt auf die “mobile”-Version liegt drunter und kann leider nicht auf dieses Format erhöht werden.

    Wir kommen hier nicht weiter. Können Sie uns helfen und mitteilen, ob und wie es möglich ist, das Theme auf der IPad-Queransicht vernünftig darzustellen oder zumindest den Umschaltpunkt auf die Mobile-Version entsprechend zu erhöhen, so dass auch auf dem Tablet-Quer-Format die Mobile-Ansicht eingeblendet wird und die große Bilderansicht ausgeblendet wird?

    Vielen Dank.
    Jens

    #1466292

    Hi,

    Thank you for the update.

    Is this only happening on tablet view or smaller screens? You could set the Enfold > Main Menu > General > Menu Items For Mobile setting to the second option (Activate for Smartphones and Tablets). You can also decrease the font size of the Main Menu Links element in the Enfold > Advanced Styling panel.

    Best regards,
    Ismael

    #1466285

    Hi Ismael, great thank you! I knew it had to be something simple but I couldnt find it in a couple of hours. Now I found it the option indeed, under Enfold > Header > Transparency options

    Could you help me with one more thing?

    I already aligned the logo to the right but if my menu bar gets too long (as in the spanish version of my site) it shows up over the logo… how can I align the logo to the total right corner? it’s not the total right now

    cheers!

    #1466278

    In reply to: anchor link

    Hi,

    Thank you for the inquiry.

    Your fourth attempt with the Color Section should work. Where did you add the anchor link? Please refer to the following documentation for more info: https://kriesi.at/documentation/enfold/menu/#one-page-menu

    Best regards,
    Ismael

    #1466277

    In reply to: New Social Media Links

    Hi,

    Thank you for the update.

    Please download the following zip file and upload it to the Enfold > Import/Export > Iconfont Manager: https://1drv.ms/u/s!AjjTfXSRbKTvguNj14PKRDWVJdmAMg?e=WW4LdM

    Once the icon is uploaded, add this filter in the functions.php file:

    // Register new icon as a theme icon
    function avf_default_icons_mod($icons) {
    	$icons['bandcamp'] = array( 'font' =>'bandcamp', 'icon' => 'ue800');
    	return $icons;
    }
    add_filter('avf_default_icons','avf_default_icons_mod', 10, 1);
    
    // Add new icon as an option for social icons
    function avf_social_icons_options_mod($icons) {
    	$icons['Bandcamp'] = 'bandcamp';
    	return $icons;
    }
    add_filter('avf_social_icons_options','avf_social_icons_options_mod', 10, 1);
    

    Best regards,
    Ismael

    #1466276

    Hey hayonl,

    Thank you for the inquiry.

    You might need to specify or adjust the Transparency Logo in the Enfold > Theme Options panel. Please let us know how it goes.

    Best regards,
    Ismael

Viewing 30 results - 6,211 through 6,240 (of 244,526 total)