Viewing 30 results - 3,361 through 3,390 (of 243,846 total)
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  • #1476777

    In reply to: Child Theme. How? Why?

    Hey Augeundso,
    A child theme allows you to add customizations to core element files that you don’t want to lose on your next update.
    For example, if you wanted to customize a element like the contact form, and you found a solution that says add some PHP code to your functions.php file, the next time you update you will lose this code. If you don’t need this kind of customization, you will be fine.
    If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:
    use wpcode php snippet and activate
    and ensure that it is activated, then add your code and save.
    You can add a child theme at any time, follow these steps: child theme

    Best regards,
    Mike

    #1476776

    Hi Ismael!

    The decoding attribute was there before but the loading lazy is gone. How do I bring back lazy load?

    Sending you another website on the private content section with an older version of Enfold (5.7.1) where you can see both elements lazy loading and decoding. Latest update to Enfold on the first site I sent you got rid of the lazy loading.

    Updated directly from Envato.

    Thank you!

    Havi

    #1476772

    Topic: Child Theme. How? Why?

    in forum Enfold
    Augeundso
    Participant

    Hi guys,
    maybe a very silly question but: I often read of child theme.
    I just installed enfold (a while ago) and started to build the website and thats all. never thought about a child theme.
    Whats that?
    Do i need that?
    And why? Can i still do that at this point? (3 websites running on 3 enfold licences)
    Thanks in advance
    Auge

    #1476771

    Hi,
    When I check your site: https://www.traumwandel.de/
    it says “updates: disabled”
    Please see this page and read “Step 2: Set required Token Permission”
    or Install the Envato market plugin and set up your token key.

    Best regards,
    Mike

    #1476769

    In reply to: distance to the header

    Hi,

    Thanks for the update. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1476768

    Hi,

    Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1476767

    Hi,

    Thanks for the update. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1476766

    Hi,

    Thanks for the update. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1476762

    Hi,
    Try adding this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .av_seperator_small_border .av-main-nav>li>a>.avia-menu-text {
        border-right-style: solid;
        border-right-width: 1px;
        padding-right: 13px;
        margin-right: -13px;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    #1476759
    northorie
    Participant

    Hi,
    I’m a great fan of the enfold theme and running it on three own pages and on clients pages.
    I really like the layout and style on this page, which is built with Avada : Link

    Is there a way to achieve this with enfold? Could you build a demo to use?
    I’d rather keep using enfold.

    Best regards

    Hi Guenni007,

    Are you saying to remove all if the css added from the documentation on

    With your proposed ccs?

    Will that cancel out everything done so far by Rikard?

    I appreciate the help with this, it’s very frustrating it is so difficult to have a layout like this that just works.

    #1476724

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 768px) {
    .avia-caption-content p {
    font-size: 40px !important;
    }
    }
    #top.home .av-special-heading.avia-builder-el-5 {
        margin-top: 0;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    #1476720

    Hi,
    As I understand, you see this:
    Screen Shot 2025 02 08 at 1.49.50 PM
    and would like this:
    Screen Shot 2025 02 08 at 1.50.51 PM
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) { 
    	.page-id-4540 .av_one_fifth.avia-builder-el-59,.av_one_fifth.avia-builder-el-66 {
    		display: none;
    	}
        .responsive #top.page-id-4540 #wrap_all .content .entry-content-wrapper .flex_column.av_one_fifth {
            width: 33%;
        }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    #1476716

    Hi,
    Unfortunately this will be needed to create at the theme level, if you would like to request this feature the Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.

    Best regards,
    Mike

    #1476712

    In reply to: animated numbers

    Hi,
    I see that you are using vc builder to build your site, Enfold has it’s own builder and typically is not compatible with wp-blocks, elementor, or VC, or other builders.
    I believe that the “way-points” script is not firing the starts the animation after 3 seconds has a conflict with your VC builder way-point script and I don’t see a solution. Unfortunately we don’t support other builders or third party plugins.
    I also don’t see a second language on your site so I can’t tell if this is a result of your translation.

    Best regards,
    Mike

    #1476705

    In reply to: distance to the header

    Hey schweg33,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .tribe-common--breakpoint-medium.tribe-events .tribe-events-l-container {
        padding-top: 0;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    #1476703

    Hi,
    Your version v4.5.2 can not be updated in the backend with a token, you will need to manually update, this was due to Envato switching from the API license to the Token license.
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    #1476702

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1476696

    Hey Tanja,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.home .alternate_color .homepgservicestable.avia-data-table.avia_pricing_minimal td {
    	color: #fff;
    	border-color: transparent;
    	font-size: 2em;
    }

    Best regards,
    Mike

    #1476685

    Please re-read my first message above, since I have edited it with clarifications.

    The second and third licenses we purchased in 2021 and 2025 (today). (There was actually an original – the first – license purchased by a previous web designer in 2015. We needed our own access to the theme and its account, so we purchased the second license in roughly 2021.)

    Both the 2021 and 2025 (purchased today) license tokens get the valid check mark, but also now get the errors.

    1. Neither license token is being used on any other site but this one.
    2. They are both Standard Licenses.
    3. Based on your provided link above, how can I see – and modify – what our Enfold Standard License has access to? I’ve tried finding those options but cannot.
    4. I have placed 4 questions in the original message above, which I’d greatly appreciate guidance with.
    5. I appreciate the option to extend support, but I’m not sure how to get a refund on the new license I purchased, and my primary concern is to get this theme updated (quickly, at my client’s request).

    You definitely had another report of a similar memory leak issue from a large blog. I mentioned it in my post above because you personally closed the issue as I was commenting on it.

    I’m going to take one more look at this but I am 99% sure this is caused by a query enfold is running which is filling the memory.

    I’ve already checked the server config several times. The PHP settings are correct and adjusting the memory limit makes no difference. It has 4gb of memory available and the server has about 100gb ram redundancy.

    Disabling caching or redis doesn’t help. This is a scalability issue with enfold – the query being ran is not getting the correct memory allocation.

    I’ll reply back again after another test.

    #1476681

    Hi,

    If you are getting different results depending on if you are logged into WordPress or not, then the problem is likely due to caching. Make sure that all caches are cleared, or try to toggle the file compression options and option to delete old CSS and JS files under Enfold->Performance.

    Best regards,
    Rikard

    #1476680

    Hey Rachael,

    You don’t need to purchase more licenses to get support, please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

    If you need to register your theme license, then please follow this: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1476679

    In reply to: Deceptive

    Hey Rachael,

    You don’t need to purchase more licenses to get support, please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

    If you need to register your theme license, then please follow this: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1476678

    In reply to: Separate Menu & Footer

    Hey GoodfishGroup_Marketing,

    The easiest way would likely to simply create the layout using the layout builder in Enfold, then hide the regular header and footer in the Layout menu.

    Best regards,
    Rikard

    Hi,

    Thanks for the update. I’m struggling to understand how you come to the conclusion that this is a theme problem? Your site is out of memory when performing a certain action, and the error messages are referencing a file which is not a default WordPress or theme file in the first error message (object-cache.php), and then what seems to be a WordPress file in the second error message (class-wp-object-cache.php). A 500 internal server error is then thrown on two default WordPress files. Enfold needs memory to operate just as anything else on a WordPress site, and if a memory error is thrown while performing something in the Enfold layout builder doesn’t automatically mean that the problem is caused by Enfold. It’s more likely that the memory requested was too large for your site to handle, meaning it’s out of memory.

    We haven’t seen this problem on any of our test sites, or had any reports from other users either. We’d be happy to have a look at your site, but it’s likely that the problem is caused by something else on your site, or a combination of all things active on it.

    Best regards,
    Rikard

    #1476676
    Rachael Payne
    Participant

    Due to a theme glitch, I need help updating the Enfold theme from 4.5.2 to whatever will let PHP 7.4 run because the Theme will not accept our purchased license tokens.

    We have purchased the theme TWICE (we should not have had to), and in both instances the license token says that it IS valid and gets a green checkmark in the confirmation pop-up, but yet the Theme Update page says the token is invalid.

    Copied and pasted below is exactly what appears on our Theme Update page before and after inputting a valid token, despite getting a confirmation pop-up with a green checkmark indicating that it is valid.

    [START OF MESSAGE ON THEME UPDATE PAGE]

    t time we checked the token we were not able to connected to Envato:
    ◦ Purchases could not be accessed
    ◦ Username could not be accessed (needed for your information only)
    ◦ E-Mail could not be accessed (needed for your information only)
    Following errors occurred:
    ◦ Purchases: Your private token is invalid.
    ◦ username Your private token is invalid.
    ◦ email Your private token is invalid.
    ◦ Purchases: A problem occured accessing your purchases. Unable to check for updates.

    Theme Updates
    Once you have entered and verified your Envato Personal Token Key WordPress will check for updates every 12 Hours and notify you here, if one is available

    Your current Enfold Theme Version Number is 4.5.2

    [END OF MESSAGE ON THEME UPDATE PAGE]

    Again, both tokens that we purchased, we entered and re-entered and each time got the green checkmark confirmation pop-up that it is valid and in use, while at the same time the above message. (I input the token into a plain text editor, then copied and pasted it into the Theme Update page.)

    THE PROBLEM: We cannot update it. I really hesitate to upload a fresh install of the theme out of concern that the token once again will not be accepted. Frankly, I’m not comfortable with a fresh, manual install.

    1. Could you help me trouble-shoot the easiest, best approach?
    2. Why am I getting this glitch and message prompt despite valid license tokens being entered?

    3. What minimum Enfold theme update is needed in order to run PHP 7.4 with WordPress? We are currently using Enfold 4.5.2
    4. Also, my Enfold/Kriesi account email (which includes multiple clients’ licenses) is different from the WordPress admin email, which is my client’s email. That should not be a problem, should it?

    I’ve just paid for a new license in order to get Support, and assume that we’ll be able to continue this discussion via email.

    Thank you for your help.

    #1476670

    Hi,

    Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1476669

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1476666

    Hey Christian,

    What you posted is a purchase code, not a token. Please follow this: https://kriesi.at/documentation/enfold/theme-registration/

    The login details you posted are not working, please check. Also please try to stick to one problem at a time and per thread. It’s better if you login to the support forum, then start a new thread for each of your problems.

    Best regards,
    Rikard

Viewing 30 results - 3,361 through 3,390 (of 243,846 total)