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  • Updating from 4.4.1 to 4.5 via (S)FTP manually works like a charm

    However, the steps to get there are quite a lot. Let me describe it step-by-step here:
    1) Make a full backup of your website using a backup plugin.
    2) Safe the backup somewhere outside from the webserver of your website (e.g. on your local computer or in any cloud storage you trust).
    3) Sign out from your WordPress website.
    4) Go to your themeforest account, sign in and download the updated Enfold v4.5 to your computer. Extract it and search for the file enfold.zip. Extract this file as well to already have your folder ready to be uploaded.
    5) Sign in to FTP or SFTP using FileZilla or any other tool which is able to do that.
    6) Go to the folder ./wp-content/themes and search for “enfold”. If you want, you can download the enfold folder to your computer as well (just in case you want to restore if afterwards which is easier like that than using the whole backup).
    7) Delete the folder enfold via FTP. This may take 5-10min, depending on the server speed obviously.
    8) Wait until it is finished and the enfold folder is gone. If that is the case, upload the “new” enfold folder including v4.5 to your website in the same directory.
    9) Sign in to your WordPress website again and go to the Enfold tab (or the one from your child theme). Scroll down to the tab called Theme Update.
    10) Your current API token will not work anymore as Envato changed some stuff on their API. Therefore you need to remove your current key and generate a new private key as visible in your themeforest account under “Settings” -> “API keys”. Go to https://build.envato.com and follow the steps there. To me, https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#toggle-id-5 was also very helpful (scroll down a bit there to find out about the permissions your private API key needs in order to check for future Enfold updates). Without these permissions it will not work.
    11) After revalidating your new private key within the Enfold update tab, you should see a blue rectangle saying when it could be checked for the last time.
    12) Done!

    I hope this helps anybody who has/had issues with updating Enfold to version 4.5.
    Feel free to ask me in case you need any assistance.

    #1022056
    Guenni007
    Participant

    Actually, the following should be known, since it has already been often thematized here. But headings like “white screen of death” or requests for downloads of older versions make it necessary to point this out again.

    A more time consuming method but the safest way to update Enfold is to use the ftp upload.

    To have a backup of the previous version for a rollback, login to your root directory via ftp.

    After unpacking the downloaded zip file rename the new enfold folder to enfold-new.
    Upload this folder to the themes folder.
    When this is done, you can rename the still active enfold folder to enfold-old and rename the enfold-new folder to enfold. This could be done via your ftp-client program.
    Ideally by that method the page should be offline only for a few seconds.

    Now see if your site works according to your wishes.
    Individual inconsistencies can certainly be clarified here on board.

    If you have a page that doesn’t work anymore you can rename the Enfold folder to e.g. enfold-neweset and rename the older folder back to enfold.

    Then it is possible to search for the reasons for the behaviour without sending the life site offline.

    Summary:

    • Update via ftp.
    • Rename the downloaded newest version to enfold-new
    • Upload that enfold-new folder to the themes folder
    • Rename your enfold folder to f.e. enfold-old
    • Rename your enfold-new folder to enfold
    • Check if all your existing settings work to your full satisfaction. Yes – then stop here
    • No – delete or rename back the enfold folder back to enfold-new
    • rename the enfold-old folder back to enfold
    #1021876

    In reply to: Can't find demo import

    Nora – I’m also not on the Enfold team, but as Milan said, you are being rude and disrespectful. The questions you’ve asked have been asked so many times and a quick search would have gotten you some answers.

    I would have refunded your money…20 rude comments ago.

    #1021863
    akelly7
    Participant

    Hello.. I have search the forum and cannot find anything.. Here is my problem I need to prepopulate a gravity form when a visitor choices a donation option,

    After spending a very long time I have narrowed the problem to the interaction between the Enfold and Gravity forms
    I have a created a test form on the site using Enfold and on (staging) with the default theme.
    https://bgcbeloit.wpengine.com/test-donation?test=yes
    https://bgcbeloit.staging.wpengine.com/test-donation?test=yes

    I am also including screenshots
    http://bgcbeloit.staging.wpengine.com/wp-content/uploads/2018/10/new-site_Stateline_Boys_and_Girls_Club.jpg (hosted on WPengine)

    http://bgcbeloit.staging.wpengine.com/wp-content/uploads/2018/10/test_donation_–_Stateline_Boys_and_Girls_Club.jpg
    Please let me know if there is anything else I can provide for you to work on this issue

    @migduvednok:
    You probably tried to install the whole zip file with everything including docs etc inside. Please extract that zip file to find the enfold.zip file and try again. This should end up that you will not have the “missing style.css” error again.

    Regarding your other question: A safe place to play around and test new things can for example be provided by a service called “Local by flywheel” – just search for it and you will see what it is.

    #1021569

    Topic: JQuery / Ajax problem

    in forum Enfold
    jurgen1979
    Participant

    Hello
    My client is using Enfold but he is encountering a very strange issue that I can not recall …

    Sliders and things like the partner/logo element don’t show up on his website … He can configure them, but on the front they don’t show up.

    I tried to fix it with a plugin “jQuery Updater” and it did solve the problem, however when that plugin is active, the search and the mobile menu stop working …

    Any idea what the problem could be?

    Thank you.

    Dave
    Participant

    Hi
    We used the Enfold Template Construction – https://kriesi.at/themes/enfold-construction/
    to create the website – https://farquharprojects.com.au

    However Enfold Theme Template Failed Google Mobile Friendly Test
    – Clickable elements too close together
    – Content wider than screen

    Results Link –
    https://search.google.com/test/mobile-friendly?utm_source=mft&utm_medium=redirect&utm_campaign=mft-redirect&id=c1nCeMV6a69e_5uqnub-Zw

    Any ideas how to rectify this?

    Thanks Dave

    Hey AGOM-AXEL,

    Thank you for using Enfold.

    You can disable the theme’s default schema markup in the Enfold > Layout Builder panel. The theme’s schema is quite basic, so it has to be extended if you really want to structure your pages for search engines. You can use these plugins as alternatives.

    // https://wordpress.org/plugins/wp-structuring-markup/
    // https://wordpress.org/plugins/wpsso-schema-json-ld/

    Best regards,
    Ismael

    #1021180
    Felix-A
    Participant

    Hello,

    I love the enfold theme! Great job! But I have a problem with the search icon. I use a transparent header, but the search icon is displayed with a white boxed background. How can I make the background of the search Icon transparent too?

    I post the link to a temporary login in the privat content

    #1021042
    kasem-online
    Participant

    hello enfold team , I hope you have a good day

    I have website in Both English & Arabic using WPML
    I have a problems on RTL version of website
    – First one is in menu on mobile
    I Put The logo on the right , but the menu icon appear over the logo …
    not only the menu , also the search icon appearing over the logo …
    I want menu button and search icon on the left and the logo on the right ….
    also I Want to disable social icons in mobile version

    this is the photo of website on mobile in English which is perfect ….
    http://www.ninargrill.com/wp-content/uploads/2018/10/ninar-en.png
    this is the photo of website on mobile in Arabic which is the problem
    http://www.ninargrill.com/wp-content/uploads/2018/10/ninar-ar.png

    the website is : http://www.ninargrill.com
    arabic version is : http://www.ninargrill.com/?lang=ar

    #1020975

    Hi,

    Thanks for the screenshot. Please try the following in Quick CSS under Enfold->General Styling:

    a.ajax_search_entry.with_image {
      background-color:white !important;
    }

    Best regards,
    Rikard

    #1020542
    HeadStudiosWeb
    Participant

    Hi,

    I noticed the website size of zoebooth.com.au is quite large and from my research it seems that it’s because of the 3 masonry galleries that all have large full size images in them. What I thought would be a superior approach would be for the image galleries to load only the thumbnails of the images on the front page and then have the main large images only load if they are clicked (thereby saving space so the site loads faster and is a better user experience and has better SEO). I was wondering if Enfold has an element that can be inserted to achieve this or if there is any input you would have on this.

    Thanks!

    #1020505

    Google Search Console. However, I contacted SiteGround (my hosting service) and now everything should be fixed. Thanks!

    Another question: I tried to access my website from 2 different business organisations and their firewalls both denied access to my site. Same firewalls allow access to sites with same content than mine. Could it be related to Enfold? Any help/suggestion?

    Many Thanks

    #1020501
    tobuff85
    Participant

    I have received an email from Google Search Console showing new search issues with my site that has been up for years now and not recently altered. I’m not seeing what the console is seeing at all. Any help is much appreciated.

    Top new issues found, ordered by number of affected pages:

      Content wider than screen
      Clickable elements too close together

    #1020474
    xuamox
    Participant

    Hi,

    I have a website where the client is reporting that menu is overlapping the logo and no mobile menu is being displayed.

    I currently have the mobile menu to activate for smartphones and tablets, but that starts at 990px.

    I searched the forums and tried adding this code, but no luck

    @media only screen and (max-width: 1024px) {
    .av-burger-menu-main { 
         display: block!important; 
    }
    #top .av_mobile_menu_tablet .av-main-nav .menu-item {
         display: none!important;
    }}

    How can we make the mobile menu display for iPad Pro?

    Thanks

    ryandewitt
    Participant

    is it possible to put a Search in Advanced Slider with a category selector below that lower menu. Like this?

    Enfold and WooCommerce with LayerSlider

    Storefront

    Storefront 2

    • This topic was modified 7 years, 5 months ago by ryandewitt.
    AGOM-AXEL
    Participant

    Hi everyone,
    i already found/checked https://kriesi.at/documentation/enfold/search/#customize-schemaorg-markup and some of the schema.org/structured data related threads here. Creating a blog post, every single aria element created via the extended layout editor (a textbox, a two-column area etc.) generates a new schema.org-item “blogPost” with content @type “BlogPosting” and text (and the already known problems with missing author etc. -Tags). With some layout elements, a single blog entry generates a handful of “BlogfPosting” elements, while it should be one, obviously.

    Are there plans to fix the automatic schema.org-layout, are there known best practises to customize the helper-markup.php or are any alternative plugins for schema.org-Markup known/recommended to work with Enfold/Aria Layout Elements?

    best regards,
    Richie

    #1019872
    biosdi
    Participant

    Hi guys.

    I’ve just connected GSC and got this 2 errors:

    1. /wp-content/themes/enfold/framework/ error code 403 – Access Denied
    2. /wp-admin/admin-ajax.php error code 400 – Other

    Went in cPanel error log:

    1.[Wed Oct 10 10:47:22.455787 2018] [autoindex:error] [pid 54725] [client 37.160.102.197:45456] AH01276: Cannot serve directory /home/visitapo/public_html/wp-content/themes/enfold/framework/: No matching DirectoryIndex (index.html,Index.html,index.shtml,index.php,Index.php,index.phtml,Index.phtml,index.htm,Index.htm,default.htm,Default.htm,default.html,Default.html,home.htm,Home.htm) found, and server-generated directory index forbidden by Options directive

    2. [Wed Oct 10 05:32:04.409915 2018] [:warn] [pid 49536] [client 2.236.103.95:51854] Timeout waiting for output from CGI script /home/visitapo/public_html/wp-admin/admin-ajax.php, referer: http://www.visitaportodarmi.it/wp-admin/options-general.php?page=updraftplus

    Any help?

    Do they affect indexing process?

    #1019824

    Hi skrziwon,

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
    @media only screen and (max-width: 1024px) {
      nav.main_menu, #menu-item-search {
        display: block !important;
      }
      .menu-item {
        display: none;
      }
      .av-burger-menu-main.menu-item-avia-special {
        display: block;
      }
    }
    

    If you need further assistance please let us know.

    Best regards,
    Victoria

    #1019596

    Topic: Update Themes error

    in forum Enfold
    AlexBellaTropea
    Participant

    Dear Moderators, i have this problem when i updated my enfold theme

    The update process is starting. This process may take a while on some hosts, so please be patient.

    When i tried update my enfold theme. This happened, look down

    Enabling Maintenance mode…
    Updating Theme Enfold (1/1)

    Warning: preg_match() expects parameter 2 to be string, array given in /home/bellatr6/public_html/wp-admin/includes/class-wp-upgrader.php on line 258

    Warning: file_exists() expects parameter 1 to be a valid path, array given in /home/bellatr6/public_html/wp-admin/includes/class-wp-upgrader.php on line 258

    Warning: strip_tags() expects parameter 1 to be string, array given in /home/bellatr6/public_html/wp-admin/includes/class-bulk-upgrader-skin.php on line 61
    Downloading update from …

    Warning: parse_url() expects parameter 1 to be string, array given in /home/bellatr6/public_html/wp-admin/includes/file.php on line 970

    Warning: preg_split() expects parameter 2 to be string, array given in /home/bellatr6/public_html/wp-includes/kses.php on line 1325

    Warning: strtolower() expects parameter 1 to be string, array given in /home/bellatr6/public_html/wp-includes/http.php on line 517

    An error occurred while updating Enfold: Download failed. A valid URL was not provided.

    When i try to open any page on website, it’s written like this in any pages

    Nothing Found

    Sorry, the post you are looking for is not available. Maybe you want to perform a search?

    For best search results, mind the following suggestions:

    Always double check your spelling.
    Try similar keywords, for example: tablet instead of laptop.
    Try using more than one keyword.

    Feel like browsing some posts instead?

    Now my website is completely a mess. Please help me and repair it. Thanks

    #1019531

    Thank you!
    Okey, that was partly helpful, I´ve create a Secondary Menu (named Mobile) But, I did´nt found where I can activate it for mobiles. I was searching for it in the section, where I create it, and also in the enfold settings for “Burger/Menu”.

    Do You have another tipp?

    #1019512

    Hey vegasft,

    Thank you for using Enfold.

    The content is saved on a post meta called “_aviaLayoutBuilderCleanData”. Try to search for that info inside the _postmeta table.

    Best regards,
    Ismael

    #1019218
    Hooge-AGS
    Participant

    Hi
    we need to rebuild an existing website with Enfold.
    It has more than 3.000 posts – and the post image is not a featured image – it comes from a thumbshot-service.
    The task is:
    Whereever a featured image usualy is used – take a thumbshot
    The thumbshots are generated by the wordpress service and the URL that is needed to generate it, comes from a custom field that already exists.
    Usually i would edit the “loop.php” but since we need to use the thumbshots also for category, search and pages containing a blog-layout grid it would be better to do the replacement on a deeper place of the theme.

    Question: What would be the best place to replace the featured image?

    kind regards Arthur

    #1019069

    Hi Eoghan,

    Thanks for giving admin access.
    I’m not really sure why it’s still appearing, also in Enfold > Performance, enabling JS and CSS file merging and compression doesn’t work.
    Can you try to search and replace it in the database? if you have cpanel access you should be able to access the database also.
    Also try to delete Enfold theme entirely then upload version 4.4.1 again, maybe this will help fix the issue.

    Best regards,
    Nikko

    #1018467

    Thanks Rikard,

    On this website ( as opposed to my other one that the same thing is happening to) when I change it to the default WP theme i do NOT get this problem.

    I saved my permalinks to ‘day and name’ again and that didn’t resolve the issue. It’s definitely only when I am using the enfold theme. I also update my php in my FTP control panel but that didn’t resolve anything.

    I can find a few .htaccess files when I search my root directory but I don’t know which one to delete, which folder do I delete it from?

    I also tried deactivating both plugins but it didn’t resolve the issue. FWIW both of those plugins have been working harmoniously with the enfold theme on my other site but both sites have run into this problem in the last 24hrs.

    • This reply was modified 7 years, 5 months ago by Steamed.
    #1018372
    dirtdiggr
    Participant

    I received alerts from google search console that the sites using enfold have multiple mobile problems.

    Search Console has identified that your site is affected by 4 new Mobile Usability related issues. This means that Mobile Usability may be negatively affected in Google Search results. We encourage you to fix these issues.
    Top new issues found, ordered by number of affected pages:

    Content wider than screen
    Viewport not set
    Clickable elements too close together
    Text too small to read

    When I did a google search for “/wp-content/themes/enfold/framework/“ to look for a fix and I am able to find all the websites using enfold show up and the folder accessible with a click. That means all website using enfold is having an issue with Google search. Why are all these pages inside this folder made to be indexable?

    Is this a theme issue?

    • This topic was modified 7 years, 5 months ago by dirtdiggr.
    #1018371

    Hi,
    Well the reviews was a odd issue, I ended up un-checking the reviews in the “Quick Edit” in the product list:
    2018-10-05_213705
    and in the advanced tab of the product:
    2018-10-05_214134
    and then saved. Then I enabled them both again. My research found that this often “resets” the reviews so they will show.
    But for the one I was working on it didn’t solve, so I manually added a review by going to screen options at the top of the product page and checking “review” so the manual box would show at the bottom of the page:
    2018-10-05_214950
    so now the review form shows.
    If you have any other review sections not showing try to follow these steps, or you could try disabling all plugins and try recreating the page. Hopefully this helps.

    How LayerSlider Updates work in Enfold
    The bundled version of LayerSlider will be updated with theme updates, which we do depending on our own release cycle and depending on critical updates. The users cant update the bundled version of the layerslider, even if actived.
    However, if a user wishes to update before the next theme update, they can simply purchase a copy of the layerslider on codecanyon, upload it as a plugin and activate it. It will then overwrite the bundled version, and then the user is in full control of LayerSlider updates.
    There is no need to deactivate the bundled version, it automatically detects if the plugin version is active and disables itself.

    Best regards,
    Mike

    #1018349
    mellypenny
    Participant

    Hi Guys,

    I noticed for a about 6 months or so, i couldn’t edit and save the functions.php file in the backend of my website, only if i did it via http://FTP.. I did do a post about it on here a while back but it was never resolved.

    Now ive just noticed the last few days i cannot save anything in the backend now. If i try to edit a product and save it, i get a blank Nothing Found wp-admin/post.php page… And if i try to edit any setting in enfold, it says sorry it couldn’t save.

    I have searched high and low on google trying to find the answers and have tried so many things including disabling all plugins, Changing to a different theme, turning on debug and checking the file, checking file permissions, changing permalinks….the list goes on… And nothing has fixed it..

    Please does anyone have answers????

    #1018112

    Hi,

    Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:

    #menu-item-search {
        position: absolute;
        top: -70px;
        right: 100px;
    }

    Best regards,
    Rikard

    #1017600
    daka37
    Participant

    Hi,

    I have a strange occurence where the burger menu does not appear, no menu at all, on mobile on a recent update to Enfold 4.4.1, but shows fine on an exact mirror staging site on the same server.

    http://staging.theyoginiproject.org

    The settings, the theme, plugins, server are all the same. I have a menu for the staging site on Chrome and Safari; none at all for the live site. The rest of my team in different parts of the world tried as well – it’s just not showing up on any phone.

    Tried clearing cache innumerable times at CloudFlare, on the browser on my phone, deactivating and then reactivating W3TotalCache (checking the site when both deactivated and reactivated). Searched the threads and multiple solutions – quick css – have not worked. And it’s strange as it already works fine on the staging on identical server.

    I would imagine this might be a cache issue, but again tried everything.

    Suggestions? Solutions?

    Thanks for the help.

    • This topic was modified 7 years, 5 months ago by daka37. Reason: Just removing the unnecessary backstory. Just need the live site to have its menu on phones. :)
Viewing 30 results - 2,581 through 2,610 (of 7,495 total)