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  • Hi Mike, sorry for the delay in responding. Since this is just a standard Enfold element on a standard wordpress site, I’m not sure why you need access to my site? I am happy to provide it, but there’s nothing special about my Enfold that should impact this, right?

    Thanks!
    Rob

    #1495236

    In reply to: Images not responsive

    Hey Citvej,

    Thank you for the inquiry.

    Where did you set the option to convert the images to AVIF?

    The srcset should be automatically added to the images as long as Enfold > Performance > Responsive Images is enabled, which enables the default WordPress srcset feature. It’s possible that one of the plugins installed on the site is interfering with the default WordPress functionality.

    Best regards,
    Ismael

    #1495232

    In reply to: Menù diversi

    Hi,

    Thank you for the inquiry.

    You can also select a different menu for mobile view in the Enfold > Main Menu > General > Alternate Menu For Mobile settings. Let us know if you need more info.



    @orianos
    : Thank you for the suggestion.

    Best regards,
    Ismael

    No – i’m participant as you are.
    Das sind in solchen Fällen häufig die Stolpersteine. Da musst du auf einen Mod warten, eventuell hast du eine Anweisung in deiner child-theme functions.php die es auf 3 Einträge beschränkt; dafür muss sich aber jemand mit Sachkenntnis denke ich bei dir einloggen und nachschauen.
    Schau doch mal ob WP-Rocket der Verursacher ist und nur 3 Beiträge im Cache hat.
    Mal den Cache im Plugin löschen und eventuell mal kurz deaktivieren. Dann Enfold veranlassen die css und scripte neu anzulegen.

    javanto
    Participant

    Good morning everyone,
    We are an Italian agency and have developed more than 10 website using Enfold (for which I can send you all the purchase certificates), two of which are also fairly large and well-positioned e-commerce websites.
    Between February 13th and 14th, we suffered attacks due to Cross Site Scripting (XSS).
    Some sites have been fixed, others haven’t yet.
    The real problem is that Cross Site Scripting (XSS) has been classified by antivirus systems (Norton, Avira, etc.) for PCs, and many of our clients and users can no longer reach their website because they are blocked first.

    A patch for this vulnerability is URGENTLY NEEDED; the theme is practically unusable for PC users; Mac users are better off accessing it.

    Do you have a release date for the patch?
    It’s really urgent because I no longer know how to explain the situation to my clients and so many users.

    Thank you very much!
    Antonella

    #1495216

    Hi @Guenni007,
    reporting this warning… does not mean badmouthing “our” great “Enfold theme”. But you understand that seeing this warning every week for months and then having to explain to our users that it’s nothing serious… ugh… it gets embarrassing.
    Don’t you think?

    Best regards, Oriano

    #1495214
    orianos
    Participant

    I understand that sometimes the warnings are excessive… but it makes a bad impression to find all sites with this warning:
    ⚠️ https://prnt.sc/LMPKAcsCeOJl

    WordPress Enfold Theme <= 7.1.3 is vulnerable to Cross Site Scripting (XSS)

    We have been receiving this alert periodically for months. Is there a new update?

    Best regards
    Oriano

    #1495211

    Hi Rikard,

    I tested and activated the Enfold maintenance mode once, and since then I’ve been seeing the following message in the backend on my homepage:
    “This page is selected to be displayed as maintenance mode page but is not active at the moment. (Set in Enfold » Theme Options). (Change)”

    The link leads to the Enfold Theme Options page, where the maintenance mode is actually disabled.

    Additionally, in the page overview in the backend, the following note appears next to the Start-Page:
    “Start — Inactive Maintenance Mode Page (Change), Advanced Layout Builder”

    So the message is definitely coming from Enfold, even though the maintenance mode is disabled.

    Could you please look into it one more time?

    Many thank for your assistance!

    Best regards
    IstInt

    #1495201

    Hi,
    This information is not correct, there is a lot more to it. But the contact form is not appropriate for support questions.
    Please login to the support forum and open a new thread.
    If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support.

    Best regards,
    Mike

    #1495198

    Topic: Images not responsive

    in forum Enfold
    Citvej
    Participant

    Hi,

    I’m experiencing an issue where some images on my client’s website are not being replaced with their optimized versions generated by the Smush Pro plugin. Other images appear to be optimizing correctly, but a subset of them continue to serve the original, unoptimized files.

    I believe this may be related to how Enfold handles images. I tried to deactivate all plugins except Woocommerce and Smush Pro to see if any other plugins might be the cause of this issue, but it doesn’t seem like it. There are missing srcsets as well, which leads me to believe the theme isn’t using the regular wp_get_attachment_image() function (loading images the WordPress way), which then doesn’t let WordPress apply image optimizations and other hooks that come from that function.

    Could you advise on whether Enfold has any known conflicts with Smush Pro, or if there’s a recommended way to ensure all theme-rendered images are picked up by the plugin?

    In the example link, you can look at image HTML. The first section’s image has been manually replaced with AVIF while the second and third section’s image still load PNGs. None of the images have responsive srcsets.

    We look forward to your response,
    Neven

    #1495184

    In reply to: Padding column

    Hi,

    Thank you for the update.

    Looks like you didn’t use a Color Section element on the page, which allowed the theme to automatically create one without container constraints. Make sure to move the columns or content inside a Color Section container so they don’t go full width. You can then set the Maximum Container Width value in Enfold > General Layout > Dimensions as shown in the screenshot below.

    q2ACOaR.md.png

    Best regards,
    Ismael

    #1495177

    Hey Dave Chapple,
    Since upwork is not available at fontello, you will need to convert your upwork image into a iconfont and add the correct code to your functions file:

    function avia_add_custom_icon($icons) {
      $icons['tiktok'] = array( 'font' =>'fontello', 'icon' => 'ue800');
      return $icons;
      }
      add_filter('avf_default_icons','avia_add_custom_icon', 10, 1);
      
      function avia_add_custom_social_icon($icons) {
      $icons['TikTok'] = 'tiktok';
      return $icons;
      }
      add_filter('avf_social_icons_options','avia_add_custom_social_icon', 10, 1);
      add_filter('avia_social_share_link_arguments', 'avia_add_social_share_link_arguments', 10, 1);
      function avia_add_social_share_link_arguments($args){
          $tiktok = array('tiktok' => array("encode"=>true, "encode_urls"=>false, "pattern" => "https://www.tiktok.com/", 'label' => __("Share on TikTok",'avia_framework')));
          $args = array_merge($tiktok, $args);
          return $args;
      }

    You will need to adjust the code to suit your icon which has a custom code from fontello.
    Please also note that you need to login to support and not use the contact form, it is not appropriate for support questions. Your support license expired  a year ago, so please renew. (Supported until: 2025-02-19)
    If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.

    Best regards,
    Mike

    #1495174

    Hi,
    Glad that Ismael could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    #1495165

    Hi,

    Thanks for the update. The coming soon page on your site is not generated by Enfold, it looks like it might be coming from the Under Construction plugin.

    Best regards,
    Rikard

    #1495159
    This reply has been marked as private.
    #1495145
    ist_int
    Participant

    I’m unable to disable the maintenance page. I’ve gone through the forum but couldn’t find a solution. Could you please help me with this?
    I usually rely on a plugin, but after trying Enfold’s built-in maintenance mode, I ran into issues. Thanks for your assistance!

    Hey ist_int,

    Thanks for using Enfold. We can give the shortcodes for them instead. Which demo pages are you interested in?

    Best regards,
    Rikard

    Dave Chapple
    Guest

    I have found an SVG file for the Upwork icon. I have uploaded it to the media library. I have also followed the directions to upload through the “import/export” Enfold theme UI. When I upload as a straight SVG, it tells me it needs to be a ZIP file. So when I compress and make it a ZIP file, it is represented in (i think) the media browser) but it does not show up as a selection in the icons list under social profiles. This is very confusing. Where does the SVG end up so it can be selected within the social profile icons? Seems like a link to the media library would make sense.

    Understanding where the sag icon is stored and how it is called into action would help.
    I studied the code and I dont see how the new icon is being referenced and from where.

    Here is the link to the icon below in “private Content”

    #1495130
    Leo
    Guest

    Dear,

    I have purchased the enfold wordpress site over 10 years ago. i have a problem with my child theme when i update the PHP to 8.3, i will get a critical error which i can’t resolve and manually im forced to switch it back to 7.4.

    I can’t find my license code anywhere so i’m trying this way how i can get support on this issue to solve it.

    Sincerely regards,

    Leo

    #1495127
    SurigliaStudio
    Participant

    Hi,
    Can’t find a way to use Cloudflare Turnstile into Enfold forms (instead of Google reCAPTCHA).
    I see people asking for it for quite some times now but no updates in the feature request threads.
    Is there any chance to get it in short times? :)
    Thanks!

    ist_int
    Participant

    Hi guys,

    I’ve just purchased another Enfold license and really enjoy working with the theme. To speed up the development process, I’d like to request the Layout Builder template files so I can import them into a new page. Is there a link where I can download the templates for all demos?

    Looking forward to your reply.

    Thank you!

    Enfold + Mailter + WPML produces this problem. Currently the only working fix I’ve implemented is:
    /**
    * ========================================
    * FIX Enfold Grid Layout Blog – Mailster – WPML
    * ========================================
    */
    /**
    * 1. Exclude Mailster newsletters from the Enfold blog Grid Layout
    *
    * Issue: WPML adds SQL conditions that include non-translatable post types
    * through an OR clause, causing newsletters to appear in the Grid Layout.
    *
    * Solution: Modify the final SQL query to explicitly exclude ‘newsletter’
    */

    add_filter(‘posts_request’, ‘aiteb_exclude_newsletter_from_blog’, 999, 2);
    function aiteb_exclude_newsletter_from_blog($sql, $query) {
    // Only frontend
    if (!is_admin() && !empty($sql)) {

    // Exclude newsletter adding AND condition
    if (strpos($sql, “wp_posts.post_type”) !== false) {
    $sql = str_replace(
    “WHERE 1=1”,
    “WHERE 1=1 AND wp_posts.post_type != ‘newsletter'”,
    $sql
    );
    }
    }

    return $sql;
    }

    Hi,

    There is no icon specific to Upwork, but you can add one using the Iconfont Manager. Please check this documentation.

    https://kriesi.at/documentation/enfold/social-share-buttons/#how-to-add-custom-social-icons-to-enfold-options
    https://kriesi.at/documentation/enfold/icon/

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    #1495109

    thx Mike,
    this works, but only if I host the video directly on the webspace – see right column on the page mentioned

    If I host the video on AWS (left column) nothing happens.
    the direct AWS url in browser starts the video: https://2026-02-eins.s3.eu-north-1.amazonaws.com/Ronald-Video.MP4

    As mentioned, we want to host the video son AWS, so the questions remains: How to configure it in Enfold, that the AWS hosted video plays, too ?

    thx again & best regards Tilman

    #1495083

    Hey grimkraneveld,
    We could take a look and your page if you post a link to it with a admin login. There could be the possibility  that the popup script is conflicting with the built-in popup script, which you can disable  in the theme sttings and check again. Or some layerslider premium addon require the full paid version of the layerslider and not the free version that comes with the Enfold theme.

    Best regards,
    Mike

    #1495080

    In reply to: Accodieon slider?

    Hey Sebastian,
    It looks like the Tab Section element: https://kriesi.at/themes/enfold-2017/elements/tab-section/#layer-slider-plugin
    Jive it a try.

    Best regards,
    Mike

    #1495073
    Claudia Aschauer
    Guest

    Dear Kriesi Team,
    I hope you are doing well.
    In 2020, I purchased the Enfold Theme and installed it on our website. I recently tried to update the theme, but unfortunately I was unable to do so. I checked my Envato/Themeforest account, but I cannot find the purchase there. I also searched through all my emails and documents but could not locate the purchase code.
    Could you please check your database and help me recover the purchase information?
    My Envato account has been active since September 2020, so the purchase should have been made around that time.
    Thank you very much in advance for your support. I appreciate your help.
    Kind regards,
    Claudia Aschauer

    #1495067

    Hi amanda-mdllc,

    Please open a new thread.

    Best regards,
    Rikard

    #1495049

    Hi Ismael,
    thanks – I have added different version s of this coulmn using different settings. It all does not lead to the result I would like to have.

    Like here: the video plays, and the rest of the site is still visible:

    On this page the video is hosted @youtube and linked with the enfold video element.

    Also loading the video directly on the web space did not lead to the way I would like to show it, or I still have the wrong settings. But I think I do not know where to change the settings. Cookie settings I had changed it is correct.

    Shall I use better the image element with link to the video Or the video element ? on the dev site mentioned I´v tried both

    would be great to know how to fis this.

    thx a lot & best regards
    Tilman

    • This reply was modified 6 days, 20 hours ago by oestersund.
    #1495043

    Hi,

    Thank you for the update.

    We temporarily disabled the Enfold > Performance > File Compression settings, and this seems to have fixed the issue with the toggles. Please make sure to purge the cache before testing.

    Best regards,
    Ismael

Viewing 30 results - 1 through 30 (of 244,145 total)