Viewing 30 results - 1 through 30 (of 244,483 total)
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  • Hi,

    Thanks for the update. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1496506
    Jessica
    Guest

    Good afternoon,

    i am helping a friend with her website, which was created years ago by someone who Im not able to reach anymore. Her wordpress website is running on WordPress with the theme ” Enfold”. Since i cant get in touch with the original developer, I was wondering how i can update the theme to the latest version, so it will stay compatible with the plugins she needs, the latest PHP version and WordPress. Do i have to buy the theme or will that overwrite the existing theme? Or can i buy something which enables the envato token zo i can keep the website updated?

    Thank you in advance,

    With kind regards,

    Jessica

    #1496504
    leloux
    Participant

    Hi
    Can you tell me if there is a fully working ticket system in one of the demo’s in Enfold.
    I would like to show a client of mine how this works..

    Tnx!

    #1496502
    jb84
    Participant

    Hi
    after creating a google ads account i need to put this code in the website. This google tag will follow on the form page the SEND FORM button click.
    But how to upload it on enfold setings? And how to say on the script my contact form url is ?
    Google says have to put this cscript in the <head></head> of the form page

    #1496497

    In reply to: Calendar not working.

    Hi Ismael,
    Thank you for the prompt answer.
    We always update on time, but did again today with the last version of enfold.
    Calendar doesn’t work unless logged in as admin.

    #1496494
    #1496492

    Hi!

    Thank you for the update.

    The code should fix the deps issue with avia-layout and avia-shortcodes — make sure to add this hook in the functions.php file. Regarding the Real Media plugin, try to set the Enfold > Enfold > Disable Features > Self Hosted Videos And Audio Features (WP-Mediaelement Scripts) to Always load media features (default behavior).

    Let us know the result.

    Best regards,
    Ismael

    #1496491

    Hey khickman,

    Thank you for the inquiry.

    The search element in Enfold should display results directly below the search field without redirecting to a separate page. When you press enter or click the search icon, it should redirect to the search results page and show the results without any 403 errors.

    The 403 error probably indicates a server permissions issue or a conflict with your server configuration. We recommend reaching out to your hosting provider and ask them to check for any server-side restrictions or security rules that might be blocking the search requests. Mention that you’re getting a 403 Forbidden error when submitting search queries.

    Also check if you’ve made any recent modifications to your search field or added any custom code related to the search functionality. If so, try to temporarily remove those changes to see if the issue resolves. If you’re using any security plugins like Wordfence or iThemes Security, try temporarily disabling them to see if they’re blocking the search requests.

    Let us know the result.

    Best regards,
    Ismael

    #1496458

    In reply to: Duplicate ID

    Edit: something new to me – yes Mike is right – it is the “different” mobile menue – and you choose the same menue as the desktop menue.

    ______________
    For me a mobile Menue is always the hamburger one on enfold –

    But even then – there is no conflict because what is id in text-menu ist a class on hamburger menue.
    My suggestion is that you use a footer-menue in this way:

    this will end in duplicate ID’s

    Hi,

    Thank you for the update.

    You can use the following css to hide the badge message and force all the form elements including the submit button into the same row:

    
    .avia_recaptcha_v3 .av-recaptcha-area,
    .avia_recaptcha_v3 .av-google-badge-message {
        display: none;
    }
    
    .avia_recaptcha_v3 .form_element {
        display: inline-block;
        width: auto;
        vertical-align: top;
    }
    

    Add this to Enfold > General Styling > Quick CSS. Please make sure to purge the cache before testing.

    Let us know the result.

    Best regards,
    Ismael

    #1496455

    Hey Philipp Nepraunig,

    Thank you for the inquiry.

    We are aware of the issue, and a fix will be included in the next patch. In the meantime, you can add the code provided in the following thread to the functions.php file:

    https://kriesi.at/support/topic/not-registered-dependencies-for-enfold-css-and-js/#post-1495467

    Let us know the result.

    Best regards,
    Ismael

    #1496452

    In reply to: Calendar not working.

    Hey koomo,

    Thank you for the info.

    We took a look at the private link you shared. It looks like your site is running a very outdated version of the Enfold theme (5.6), and the current version is 7.1.4. This is likely causing the calendar issue, as a lot has changed between those versions.

    We recommend updating the theme first before troubleshooting further. Please follow the steps in the docs below:

    https://kriesi.at/documentation/enfold/theme-update/

    Also, please make sure to back up your site before updating, just to be safe. Once the update is done, clear your cache and check if the calendar is working again.

    Let us know the result.

    Best regards,
    Ismael

    #1496450

    1. Is there a way to force Enfold to use my Custom 404 page when a query returns no results?

    2. Is there a way to force Enfold to use my Custom 404 page when a query does returns results?
    My website is basically a portfolio website, and therefore there is no need for any user to query anything

    Lastly, please take a look at my private content…

    3. Are there any other URL patterns or query types I may have missed?

    Hi,
    Glad that Rikard could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    #1496443

    Hi,
    Glad that Rikard could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    Dave
    Participant

    The site we have had working for a year or so has suddenly stopped working after a WordPress update. It now appears broken with the header images not appearing along with other css issues. No matter what i have tried to do to correct this it hasn’t fix it. Yet if i preview the home page for example this displays correctly, but the live site is displaying incorrectly? Could i ask one of the support team to take a look over the site and come back to me as soon as possible please with a fix?

    Look forward to your reply.

    Philipp Nepraunig
    Guest

    Hello Kriesi Team,

    I am writing here, because I couldnt find a “Report Theme Issues/Bugs” Form.

    With Enfold 7.1.4, a large number of PHP notices are generated as soon as WordPress debug mode is enabled.

    The notices are mainly:
    • Function WP_Scripts::add was called incorrectly
    • Function WP_Styles::add was called incorrectly

    Did you already notice this issue, and are you currently working on a fix?
    Below is what I found during debugging.

    Kind regards,

    #1496433

    Yeah I realize that sounds kind of silly…let me instead rephrase the question:

    In Enfold’s Theme Options I have specified my own Custom 404 Page.

    Yet, visits to mydomain.com/?author trigger a different kind of 404 Page.

    This 404 Page seems to be generated by Enfold (which provides a list of all my pages).

    1. Why is my Custom 404 that I specified in Enfold not kicking in? See Private Content for URL
    2. Where is this 404 Page coming from?
    3. And how can I edit it?

    #1496430

    Enfold seems to bypass my custom 404 page when author names are queried.

    And it’s your 404 page (not the one I created) that reveals a list of all published pages.

    Note, this doesn’t happen when using a default theme, e.g. Twenty Twenty-Five.

    As soon as I switch back to Enfold the problem persists.

    • This reply was modified 2 days, 15 hours ago by themeacco.
    #1496428

    Hey Munford,

    Thank you for the inquiry.

    The code you found is too general and will likely affect other elements on the page, not just the portfolio grid.

    A cleaner approach is to add a custom css class to your portfolio element and target that instead. You can do this by opening the portfolio element in the layout builder, go to the “Advanced” tab and add a custom class name there (e.g., av-music-portfolio). Then add your spacing rule to Enfold > General Styling > Quick CSS:

    
    #top .av-music-portfolio .isotope-item {
        margin-bottom: 20px;
    }
    

    This way the rule only applies to that specific portfolio and nothing else on the site.

    For more details on adding custom css classes in Enfold, please refer to the documentation:

    https://kriesi.at/documentation/enfold/add-custom-css/

    Let us know if the issue persists.

    Best regards,
    Ismael

    #1496419

    Hi,
    Glad to hear that you sorted it out, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    #1496416

    Hi,
    Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    Hi,
    When I checked using the Enfold > Layout Builder > Show advanced Options > Debug Mode I found on Post 1785 that you have a unclosed strong tag:
    qyPjuAx.md.png
    Correcting this solved.
    I see that you have many templates saved:
    qyL0o5Q.png
    Note that if any of these have unclosed tags they will cause issues on additional pages that you use them on. They can not be repaired, you would need to delete them and rebuild them.
    I also note that you are using the Advanced Editor Tools plugin and recall back when it was called TinyMCE Advanced there were issues with it, not sure if they have been resolved in the plugin’s current build, but it may be worth considering.
    I also tried to reproduce this on my test site, but was unable to without purposely forcing unclosed tags.

    Best regards,
    Mike

    jb84
    Participant

    Hi,
    my website was perfect but, the day after i lost menu size type, submenu size type, width of the main window content (normally full width), body size type…
    All my enfold/advanced styles are her. So I tryed to reset some but no effect (tested a MENU type size to 40px but it display on front end a kind of small 10px for example).
    The ENFOLD cookies tool seems to have an issue too… When trying to disable it i have this message: Saving didnt work! Please reload the page and try again.

    7.1.4 ENFOLD RUNNING and reinstalled for testing
    PHP : 8.3.23

    For info: i installed/tested Forminator, CRM Peks Form, Eventon.
    I try to deactivated all plugins. No results

    EDIT*** Now the ENFOLD Save all update button each time gives: “Saving didnt work! Please reload the page and try again.”

    • This topic was modified 3 days, 8 hours ago by jb84.
    • This topic was modified 3 days, 8 hours ago by jb84.
    • This topic was modified 3 days, 8 hours ago by jb84.
    #1496398

    Hi,
    Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    #1496394

    Hi,

    Great, I’m glad that Mike could help you out. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    Valerie
    Participant

    Hello Support!

    I would appreciate some help with a display issue with woo commerce product page on my site. I’ve made all the woo formats but it looks like Enfold may be overriding them. The problem is that the first product image in the grid displays correctly, but the images in the next two containers are cut off. It looks like the containers are not all the same size, but the images are the same height and width.

    I also tried a couple of code fixes in CSS but that didn’t fix it either. This is the latest:
    /* Force consistent image heights */
    .woocommerce ul.products li.product a img {
    height: 250px; /* Adjust height as needed */
    object-fit: cover; /* Ensures image covers area without stretching */
    }

    /* Force equal product container heights */
    .woocommerce ul.products li.product {
    display: flex;
    flex-direction: column;
    justify-content: space-between;
    }

    Thank you for looking into this for me!

    Valerie

    #1496386

    Hi,
    Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    #1496381

    Hi,
    Glad that Ismael could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

Viewing 30 results - 1 through 30 (of 244,483 total)