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We have a WordPress website using the Enfold theme, and for years the blog posts have displayed in descending chronological order using the masonry element. Recently, however, several posts are appearing out of order despite having correct publish dates.
We’ve double-checked the masonry settings and confirmed that sorting by date (descending) is still selected, but the issue persists. We’ve also changed the settings from Flexible to Perfect and the date order to see if it would trigger a correction. Nothing worked. Could you advise on what might be causing this behavior or suggest troubleshooting steps?
The website URL is included in the private content section for your reference. Thank you.
Hi,
Great, I’m glad that Mike could help you out. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardTopic: Old user not in the company
Hi,
The previous employee, Maria Friis Sørensen, has access to this support, but the username and access code does not work, and I fear that she has used her private hotmail (Email address hidden if logged out) for this forum. The theme belongs to the company European Protein:
Licensor’s Author Username: Kriesi
Licensee: Maria Sørensen
Item Title: Enfold – Responsive Multi-Purpose Theme
Item URL: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990
Item ID: 4519990
Item Purchase Code: 496e5e11-534f-40f7-bb63-082c7ca88717
Purchase Date: 2019-06-27 13:47:12 UTCCan you please ensure, that we can use the purchase code with an new subscriber? (Email address hidden if logged out)
Hi Enfold Team,
I’d like to reproduce the attached layout: on the left one large image, and on the right a 2×2 image grid (four tiles), each with a small text overlay (title + meta line) — please see the screenshot: http://neu2025.dc-gmbh.com/support/template.png
Using the ALB I can create a Grid Row 1/2 + 1/2 (large image on the left), but on the right I can’t nest additional columns to get two columns and two rows. Masonry or Portfolio elements come close, but I need a fixed 2×2 arrangement (no reflow), very small gaps, and always-visible text overlays (not only on hover).
Is there a native way to achieve something like this within ALB?
Or would you recommend a combination of existing elements or a small custom shortcode to get that layout?
Thanks a lot for your advice and best practices!
Best,
DianaHi Mike,
Thank you for working on this and changing the font weight to bold in Menu Links in overlay/slide out option in the Advanced Styling.
I am trying to have the Menu Links in overlay/slide in bold, but the sublevel Links not in bold. This seems to already work on the Desktop.I removed your code from WordPress >Customize>Additional CSS for now.
To avoid long menu issues on small screens, I simply set the burger menu for small screens:
I set Menu Items for Mobile to Activate for Smartphones and Tablets (browser width below 990px) in Main Menu settings Is that correct and avoid the need for your code?Can you please fix this using Enfold Style settings to avoid more code?
Can you please test your solution on desktop, tablet and mobile?
Thank youHi all,
i already added.single-post .small-preview { display: none; }to remove the featured image from a blog post. It worked on the main language of the post but the image still appears on the translation (created by wpml). T added the Quick CSS for both languages in the Enfold settings. What can I do to also remove the image from the translated page?
Hi Enfold,
as far as I understand the design of the Table of Contents widget area (line from beginning to end with a colored circle on it), it should show the current position of the reader. When the reader clicks on a headline this headline should be highlighted. If this the expected behavior? If it is, how can I fix it? I shared a private example page.Also by default the headline of the table of contents is h3. How can I change that (to h2 or to remove the h-tag completely?
Thanks
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: Responsive Footer Issue
Hi,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) { #footer .av_one_half { margin-left: 6% !important; width: 47% !important; } }Best regards,
RikardIn reply to: Animated boxes underneath the video
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: Portfolioseiten lassen sich nicht mehr sichern
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: طراحی سایت
Hey Amin Raad,
We are not a web development agency, we develop themes that you can use to create your own site. You can check out our Enfold theme here: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990
Best regards,
RikardIn reply to: Responsive Footer Issue
Hey condonp,
Thank you for the inquiry.
Adding this css code should center-align the images in the footer widgets on smaller screens.
@media only screen and (max-width: 768px) { /* Add your Mobile Styles here */ #footer .widget.widget_text { margin: 0 auto; } }Please make sure toggle or temporarily disable the Enfold > Performance > File Compression settings, then purge the cache before checking the page.
Best regards,
IsmaelHello,
I have already sent a request twice regarding an issue with the Enfold theme, but each time my message was automatically forwarded to the forum, where it was answered. Unfortunately, I can’t reply there because I’m unable to log in.
I’m helping a friend who purchased the Enfold theme – she’s currently sick, so I’m trying to solve this for her without bothering her for the login details. I can provide screenshots or any proof that she owns the product if needed.
Another issue is that I can’t upload screenshots of the problem through the current contact form, so it’s difficult to properly explain the issue there. Here’s a link to a screenshot showing the problem:
👉 https://ibb.co/FLMRfFNwWould it be possible to continue this conversation via email instead of the forum? That would really help me resolve the issue for her.
Thank you so much for your understanding and support!
Best regards,
Verena PichlerIn reply to: backend
Hey luca,
Thank you for your interest in the theme.
The Enfold theme has its own Advanced Layout Builder, which is on par with other page builders and contains numerous types of elements. You can find more information about the builder in the documentation: https://kriesi.at/documentation/enfold/intro-to-layout-builder/
The theme also features advanced theme options, dynamic data, custom element templates and should be compatible with plugins like Woocommerce.
Let us know if you need to know more.
Best regards,
IsmaelTopic: backend
Hi Guys,
which editor is in the backend, WWPBakery or Elementor.
I would like purchase this theme https://kriesi.at/themes/enfold-law/Hi,
Thanks for letting us know, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardTopic: Problem with Forum
Hello I sent in an issue before via mail (Name: Verena Pichler
E-Mail: (Email address hidden if logged out)
Subject: Problem with Forum
Message: Hello! I am helping a friend who has purchased the enfold theme (happy to share screenshots) – as she is sick but needs help with her website, and I dont want to bother her, I have no way of logging in here in the forum, but I have some issues – can you help me?
Your private data has been saved and is only visible to you and our moderators.) that has now been sent to the forum, but I can’t login there, therefor not answer? Could you kindly help me via mail? Thank you!Hey atx_m,
Please try the following in Quick CSS under Enfold->General Styling:
.single-post .small-preview { display: none; }Best regards,
RikardTopic: Problem with Forum
Hello!
I am helping a friend who has purchased the enfold theme (happy to share screenshots) – as she is sick but needs help with her website, and I dont want to bother her, I have no way of logging in here in the forum, but I have some issues – can you help me?Hi all,
I already did some research for this topic but all the solutions (CSS, Enfold settings etc.) I found didn’t work.
I was able to remove the title from the page, but not the featured image. Here’s what I want to do:
I want to create all our blog posts with Gutenberg. On the blog posts I want to remove the featured images and the title. I want to define both with Gutenberg. I want to use the featured images only on archive pages (categories etc.). How can I completely remove the feature image from the post page?Hi Ismael
I have already tried all if the above suggestions. The execution time is set to 2048M for memory limit, execution time upload file size and the above thumbnails are already removed. And only the minimum file sizes are being created
;+StackCP asp_tags = 1 auto_append_file = auto_prepend_file = display_errors = 0 error_reporting = E_ALL & ~E_DEPRECATED & ~E_STRICT file_uploads = 1 max_execution_time = 300 max_file_uploads = 16 max_input_time = 60 max_input_vars = 2500 memory_limit = 2048M output_buffering = 0 post_max_size = 2048M short_open_tag = 1 upload_max_filesize = 2048M zlib.output_compression = 1 ;-StackCP #EOFThe site is with 20i. Would there be something in the server setup that needs turning off/on that is clashing with the enfold theme?
SERVER Server architecture Linux 5.14.0-570.25.1.el9_6.x86_64 x86_64 Web server Apache PHP version 8.3.26 (Supports 64bit values) PHP SAPI fpm-fcgi PHP max input variables 2500 PHP time limit 300 PHP memory limit 2048M Max input time 60 Upload max filesize 2048M PHP post max size 2048M cURL version 8.1.2 OpenSSL/1.1.1t-fips Is SUHOSIN installed? No Is the Imagick library available? Yes Are pretty permalinks supported? Yes .htaccess rules Custom rules have been added to your .htaccess file. robots.txt Your site is using the dynamic robots.txt file which is generated by WordPress. Current time 2025-10-06T07:39:04+00:00 Current UTC time Monday, 06-Oct-25 07:39:04 UTC Current Server time 2025-10-06T08:38:59+01:00 DATABASE Database Extension mysqli Server version 10.6.18-MariaDB-log Client version mysqlnd 8.3.26 Database username W7-RUgbyB0aTs-1724-353037373107 Database host wpdb-32.hosting.stackcp.net Database name W7-RUgbyB0aTs-1724-353037373107 Table prefix gko86fse9kn6r_ Database charset latin1 Database collation Maximum allowed packet size 134217728 Maximum connections number 1024 IMAGE HANDLING Active editor WP_Image_Editor_Imagick ImageMagick version number 1809 ImageMagick version string ImageMagick 7.1.1-43 Q16-HDRI x86_64 22550 https://imagemagick.org Imagick version 3.7.0 File uploads Enabled Maximum size of post data allowed 2048M Maximum size of an uploaded file 2048M Maximum effective file size 2 GB Max simultaneous file uploads 16 Imagick Resource Limits area: 502 GB disk: 9.2233720368548E+18 file: 768 map: 251 GB memory: 126 GB thread: 1 time: 0 ImageMagick-supported file formats 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, ASHLAR, AVCI, AVI, AVIF, AVS, BAYER, BAYERA, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUBE, CUR, CUT, DATA, DCM, DCR, DCRAW, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FARBFELD, FAX, FF, FFF, FILE, FITS, FL32, FLV, FRACTAL, FTP, FTS, FTXT, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, HALD, HDR, HEIC, HEIF, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, JXL, K25, KDC, KERNEL, LABEL, M2V, M4V, MAC, MAP, MASK, MAT, MATTE, MDC, MEF, MIFF, MKV, MNG, MONO, MOS, MOV, MP4, MPC, MPEG, MPG, MPO, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORA, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PHM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PS, PS2, PS3, PSB, PSD, PTIF, PWP, QOI, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGB565, RGBA, RGBO, RGF, RLA, RLE, RMF, RSVG, RW2, RWL, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, SRW, STEGANO, STI, STRIMG, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TM2, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YAML, YCBCR, YCBCRA, YUV GD version 2.3.3 GD supported file formats GIF, JPEG, PNG, WebP, BMP, AVIF, XPM Ghostscript version 9.54.0Regards
ColinHi,
We are not encountering this issue on our end, and there have been no similar reports from other users, so this is probably related to your server configuration or specifications. Where is the site hosted, and what are the server specs?
If you have access to your PHP configuration or php.ini, try to add the following options:
max_execution_time = 300 memory_limit = 512M upload_max_filesize = 20MYou can also add it in the .htaccess file in the root directory of your WordPress installation.
php_value max_execution_time 300 php_value memory_limit 512M php_value upload_max_filesize 20MAnother thing you could try is disabling the thumbnails generated by the theme using this filter in the functions.php file:
add_action('init', 'ava_remove_enfold_image_thumbnails'); function ava_remove_enfold_image_thumbnails() { remove_image_size('square'); remove_image_size('featured'); remove_image_size('featured_large'); remove_image_size('portfolio'); remove_image_size('portfolio_small'); remove_image_size('gallery'); remove_image_size('magazine'); remove_image_size('masonry'); remove_image_size('entry_without_sidebar'); remove_image_size('entry_with_sidebar'); remove_image_size('shop_thumbnail'); remove_image_size('shop_catalog'); remove_image_size('shop_single'); remove_image_size('shop_gallery_thumbnail'); } add_filter( 'intermediate_image_sizes_advanced', 'ava_intermediate_image_sizes_advanced_mod' ); function ava_intermediate_image_sizes_advanced_mod( $sizes ) { unset( $sizes['large']); unset( $sizes['medium_large']); return $sizes; }We recommend reaching out to your hosting provider for additional assistance.
Best regards,
IsmaelIn reply to: Top Color Section on home page, is just white space
Topic: Contact form + check boxes
Hey Enfold
In my contact form I´d like to add a list line of text and beneath 4 check boxes
—
Hvad vil du gerne have mest fokus på?
Flere kunder
Mere synlighed
Bedre hjemmeside
Andet
—How is that done?
Thanks ;)
AlanIn reply to: Question about topic updateQuestion
Hey Paloma,
Your theme settings should stay the same, but you should export and save them locally from Enfold->Import/Export in case you should need them at some point.
The update to 7.1.2 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/Best regards,
RikardGood morning, I currently have a client who has the Enfold theme version 3.0.8 installed on their website. My question is, if we buy the theme with the latest version and install it, will the configuration be maintained or will we have to start from scratch?
In reply to: .scroll-down-link
first remove this from your css
.ti-prev:hover::after, .ti-next:hover::after { color: #FFF !important; background-color: var(--enfold-header-color-color); }then:
#top .ti-widget .ti-controls .ti-next, #top .ti-widget .ti-controls .ti-next:after, #top .ti-widget .ti-controls .ti-prev:after, #top .ti-widget .ti-controls .ti-prev { background: none !important; border: none !important; outline: none !important; } #top .ti-widget .ti-controls .ti-next { right: -10px; } #top .ti-widget .ti-controls .ti-prev { left: -10px; }I Ismael
I just installed a completely clean copy of WordPress onto a different server and uploaded 2MB of webp images. This took 18 seconds. I then installed Enfold, and uploaded the same 2MB of images and it took 2 minutes 37 seconds. Please see the video https://youtu.be/ApIV-BoMuhk
I think this is a fairly serious issue and is causing my clients major problems, particularly the cleint that has brought this to my attention.
Are you able to look into this as a matter of urgency.
Many Thanks
Kind Regards
Colin
