Page 854 – Support | Kriesi.at – Premium WordPress Themes

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January 5, 2017 at 2:54 pm in reply to: Enfold #729880

Yigit
Keymaster

Hi,

Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

Best regards,
Yigit

January 5, 2017 at 2:12 pm in reply to: Enfold #729868

Yigit
Keymaster

Hi!

Please go to – https://kriesi.at/support/register/ and insert your purchase and email to register to our forum :)

You are currently using an older version of the theme. Please update Enfold to the latest version 3.8.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Regards,
Yigit

January 5, 2017 at 1:59 pm in reply to: BUTTON'S LINK FIELD IS NOT APPEARING #729864

Yigit
Keymaster

Hey!

Your page loads fine however we get the error on login screen. I attached screenshots in private content field.
You can contact your hosting provider. There might be some sort of restriction on their end

Regards,
Yigit

January 5, 2017 at 1:56 pm in reply to: Advanced Layerslider won't stay in frame #729863
Yigit
Keymaster
Hey Tanya,

I added following code to Quick CSS
```
#top .avia-layerslider .ls-wp-container { width: 100% !important; } 
```
Please review your website now.
We have not included the latest version of LayerSlider into our theme yet. Our devs are still working on it. Therefore you may experience such issues on standalone version of the plugin and since you have a license, you can contact their support team and ask if they have any insights on what could be causing the issue :)

Best regards,
Yigit
January 5, 2017 at 1:29 pm in reply to: BUTTON'S LINK FIELD IS NOT APPEARING #729858

Yigit
Keymaster

Hi,

I am getting following error
“Erro 403. Acesso negado”. Can you please temporarily disable IP restriction?

Best regards,
Yigit

January 5, 2017 at 1:26 pm in reply to: Add custom taxonomy for Portfolio item #729856

Yigit
Keymaster

Hi,

Glad you figured it out and thanks for sharing your solution! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Regards,
Yigit

January 5, 2017 at 1:18 pm in reply to: Enfold wordpress bug #729855

Yigit
Keymaster

Hey Alexandra!

Thank you for contacting us!

Can you please register to our support forum – https://kriesi.at/support/register/ and then reply to this thread? We only provide support to our registered users :)

After registering and logging in, please elaborate on the changes you made and post FTP and WP logins here privately.

Regards,
Yigit

January 5, 2017 at 1:16 pm in reply to: Fehler bei Update ENFOLD #729853

Yigit
Keymaster

Hallo Andreas!

Please refer to this post – kriesi.at/documentation/enfold/updating-your-theme-files/ and try updating the theme via FTP and overwrite all files.

Danke und ein gutes Jahr 2017! :)

Liebe Grüße,
Yigit

January 5, 2017 at 1:10 pm in reply to: How to Update my LayerSlider WP version? #729849

Yigit
Keymaster

Hey!

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Regards,
Yigit

January 5, 2017 at 1:09 pm in reply to: Fontello Icons on RTL Page not showing #729847

Yigit
Keymaster

Hey swissfilm,

Please refer to this post – http://kriesi.at/documentation/enfold/enable-cors/

Best regards,
Yigit

January 5, 2017 at 1:07 pm in reply to: How to Update my LayerSlider WP version? #729845

Yigit
Keymaster

Hi Eytan!

We will include the latest version of LayerSlider in upcoming Enfold update which is scheduled to release this month :)

Regards,
Yigit

January 5, 2017 at 12:56 pm in reply to: Avia Layout Editor – Broken Elements #729840

Yigit
Keymaster

Hi!

Can you please post FTP logins here privately as well?

Cheers!
Yigit

January 5, 2017 at 12:53 pm in reply to: Export site from localhost to web server #729838

Yigit
Keymaster

Hey!

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Regards,
Yigit

January 5, 2017 at 12:22 pm in reply to: How can i change the font color? #729827
Yigit
Keymaster
Hey diefleischerei,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.home .avia_iconbox_title {
    color: black;
}
```
Best regards,
Yigit
January 5, 2017 at 12:20 pm in reply to: Font size of single product page #729826
Yigit
Keymaster
Hi,

Regarding part 2, Please make sure that > sign is not converted to – http://i.imgur.com/IDXRZQ3.png in Quick CSS field.

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.sku_wrapper {
    display: none;
}
```
And can you please post the link to your product page so we can provide you an accurate custom CSS code?

Best regards,
Yigit
January 5, 2017 at 12:16 pm in reply to: Add Second Menu to Footer Socket #729823
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
#socket:nth-child(2) .container {
    padding-top: 0;
}
.my_extra_menu_class {
    float: right;
}
```
Best regards,
Yigit
January 5, 2017 at 1:22 am in reply to: styling widget in header #729697
Yigit
Keymaster
Hi,

Please add following code to Quick CSS
```
.logo > a {
    float: left;
}
```
Please make sure that > sign is not converted to – http://i.imgur.com/IDXRZQ3.png in Quick CSS field.

Best regards,
Yigit
January 5, 2017 at 1:21 am in reply to: Problem with image lightbox size #729696

Yigit
Keymaster

Hey oiser,

Can you please post the link to your page where we can see the issue?

Best regards,
Yigit

January 5, 2017 at 1:19 am in reply to: Urgent – Ninja Popups plugin – SJ conflict #729695

Yigit
Keymaster

Hey Ammar,

Your page loads fine on my end and popup works fine. Have you figured it out already? If not, please elaborate on the issue you are having

Best regards,
Yigit

January 5, 2017 at 1:13 am in reply to: Centering featured image in homepage & single post #729693
Yigit
Keymaster
Hey dwiut,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.big-preview.single-big img {
    margin: auto;
}
```
Best regards,
Yigit
January 5, 2017 at 1:09 am in reply to: styling widget in header #729692
Yigit
Keymaster
Hey!

Please try using the code as following
```
add_filter('avf_logo_subtext', 'kriesi_logo_addition');
function kriesi_logo_addition($sub) {
    $sub .= "<a href='javascript:javascript:history.go(-1)'>Terug</a>";
    return $sub;
}
```
Something i have not considered is the link. Please apply the changes so we can check again if that happens to be the case

Best regards,
Yigit
January 5, 2017 at 12:59 am in reply to: Save Element as Template Not Showing #729690
Yigit
Keymaster
Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Yigit
January 5, 2017 at 12:56 am in reply to: Sipariş Formu Oluşturma #729688
Yigit
Keymaster
Merhabalar!

Urun fiyatlarini silmek istiyorsunuz, dogru anlamis miyim? Oyleyse, lutfen assagidaki kodu Appearance > Editor icerisindeki Functions.php dosyasinin sonuna ekleyin
```
remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_price', 10 );
remove_action( 'woocommerce_after_shop_loop_item_title', 'woocommerce_template_loop_price', 10 );
```
Best regards,
Yigit
January 5, 2017 at 12:51 am in reply to: styling widget in header #729687

Yigit
Keymaster

Hey!

Can you please post the code you would like to add here using – http://pastebin.com/? There must be some sort of syntax error

Regards,
Yigit

January 5, 2017 at 12:49 am in reply to: Enfold #729686

Yigit
Keymaster

Hi Matthew!

Thank you for contacting us!

Can you please register to our support forum – https://kriesi.at/support/register/ and then start a new thread under Enfold sub forum and attach temporary admin logins in private content field so we can look into it? :)

Cheers!
Yigit

January 5, 2017 at 12:48 am in reply to: support #729685

Yigit
Keymaster

Hey Rob!

Thank you for contacting us!

We have updated your email address. Please try retrieving your password now :)

Regards,
Yigit

January 5, 2017 at 12:27 am in reply to: Add Second Menu to Footer Socket #729684

Yigit
Keymaster

Hi Nick!

You forgot to check “Footer Second Menu” under Menu Settings in Appearance > Menus. I checked it and then removed your duplicate menu, added some custom CSS to bottom of your style.css file and flushed cache in total cache. Please review your website now

Best regards,
Yigit

January 4, 2017 at 11:55 pm in reply to: styling widget in header #729674
Yigit
Keymaster
Hey!

Please add following code to Quick CSS
```
.logo img {
    float: left;
}
```
Best regards,
Yigit
January 4, 2017 at 11:44 pm in reply to: Enfold update will not allow me to log into Admin #729672

Yigit
Keymaster

Hey!

Can you please post FTP and WP logins here privately so we can look into it?

Regards,
Yigit

January 4, 2017 at 11:17 pm in reply to: ActiveCampaign Footer Code Script #729667
Yigit
Keymaster
Hey Eric!

Please add following code to Functions.php file in Appearance > Editor
```
function my_custom_code(){
?>
 <script>
jQuery(window).load(function(){
jQuery('#wrap_all a').removeAttr('title');
jQuery('#wrap_all img').removeAttr('title');
});
 </script>
<?php
}
add_action('wp_footer', 'my_custom_code');
```
Best regards,
Yigit
- This reply was modified 9 years, 1 month ago by Yigit.
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Posts

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