Page 839 – Support | Kriesi.at – Premium WordPress Themes

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January 18, 2017 at 2:44 pm in reply to: Switch to burger menu early #735327

Yigit
Keymaster

Hi Graham!

Please refer to this post – http://kriesi.at/documentation/enfold/switching-to-mobile-menu-on-higher-resolutions/
If that still does not help, please create a temporary admin login and post it here privately.

Regards,
Yigit

January 18, 2017 at 2:43 pm in reply to: API Keys #735325

Yigit
Keymaster

Hey!

You can try using one which is already in use. I believe Envato’s API checks how many times license has been purchased and works accordingly :)

Regards,
Yigit

January 18, 2017 at 2:40 pm in reply to: place "Read More" Element behind the excerpt text #735322
Yigit
Keymaster
Hi Meijestic!

1- Can you please post a link to your page and a screenshot showing the changes you would like to make? You can upload your screenshots on imgur.com or Dropbox public folder and post the links here
2- Please add following code to Functions.php file in Appearance > Editor and adjust the value as needed
```
add_filter('avf_postgrid_excerpt_length','avia_change_postgrid_excerpt_length', 10, 1);
function avia_change_postgrid_excerpt_length($length)
{
   $length = 100;
   return $length;
}
```
Best regards,
Yigit
January 18, 2017 at 2:35 pm in reply to: Changing layout tag page #735317

Yigit
Keymaster

Hey Maria,

I replied to your thread. Let us continue there until we solve the issue, then we can finish this one, shall we?
This thread will be on hold until you reply, you can simply reply to re-open it.

Best regards,
Yigit

January 18, 2017 at 2:34 pm in reply to: Weird symbols when I click some pages of my website #735316

Yigit
Keymaster

Hi Maria!

Can you please post FTP and WP admin logins here privately so we can look into it?
Also, let us know if we can de-activate all active plugins for testing purposes

Regards,
Yigit

January 18, 2017 at 2:32 pm in reply to: Sub Menu text #735315

Yigit
Keymaster

Hey!

Please go to Appearance > Menus and click Screen Options and check “Description” and edit your text in description field – http://i.imgur.com/mjg0bd5.png

Best regards,
Yigit

January 18, 2017 at 2:23 pm in reply to: align bullet point centre with the text #735312

Yigit
Keymaster

Hey!

Can you please post the link to your page where we can see the issue?

Best regards,
Yigit

January 18, 2017 at 2:22 pm in reply to: Cant see the website #735311

Yigit
Keymaster

Hey!

Can you please create a temporary WP admin login and FTP login and post them here privately so we can look into it?

Regards,
Yigit

January 18, 2017 at 2:21 pm in reply to: API Keys #735309

Yigit
Keymaster

Hi!

You can insert the API key which is not in use or generate a new one :)

Regards,
Yigit

January 18, 2017 at 2:19 pm in reply to: Textbox under Footer #735308
Yigit
Keymaster
Hey hsiegmund!

Please add following code to Functions.php file in Appearance > Editor
```
function av_custom_footer_code(){
?>
// YOUR CODE GOES HERE 
```
Cheers! Yigit
January 18, 2017 at 2:16 pm in reply to: Changing layout tag page #735306 YigitKeymaster Hey Maria! Please refer to this post – http://kriesi.at/documentation/enfold/change-archive-categorytag-blog-style/ Regards, Yigit January 18, 2017 at 2:15 pm in reply to: Enfold WordPress theme #735304 YigitKeymaster Hi! Glad Rikard could help! If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :) Regards, Yigit January 18, 2017 at 2:13 pm in reply to: E comm theme #735302 YigitKeymaster Hi! Please go to Appearance > Menus and create a new menu and check “Enfold main menu” under Menu Settings and add menu items you would like to display into your menu. If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum. Regards, Yigit January 18, 2017 at 2:08 pm in reply to: Forum login #735300 YigitKeymaster Hi! We have updated your information. Best regards, Yigit January 18, 2017 at 2:07 pm in reply to: Splitting screen with vertical menu (left part scaling) #735299 YigitKeymaster Hi! Thank you for contacting us! If i understood the changes you would like to change correctly, you can apply the part 1 and part 3 out of the box however you would need some customization for part 2. If you could show us an example site where we can see all parts, we could give you a more accurate answer :) Regards, Yigit January 18, 2017 at 2:03 pm in reply to: Enfold Gym Theme #735295 YigitKeymaster Hey Jack! Thank you for contacting us! Enfold has integrated Google Maps element and Mailchimp signup box. All features you see on theme demos can be used in GYM demo as well, even though they might not displayed on demo site :) Let us know if you have any other questions! Best regards, Yigit January 17, 2017 at 10:23 pm in reply to: Footer background color #735005 YigitKeymaster Hey Charlotte! Please change Socket section background :) Best regards, Yigit January 17, 2017 at 8:33 pm in reply to: I cannot add links in the avia layout builder #734963 YigitKeymaster Hi! We are planning to release it within this month :) Regards, Yigit January 17, 2017 at 8:31 pm in reply to: Paid Support – ? Not Showing in Forum #734961 YigitKeymaster Hi Michelle! Sorry but we only provide support through our support forum. Please register here – https://kriesi.at/support/register/ if you have not already and then post WP admin logins and FTP logins here privately. Also, please upload enfold.zip on your server and tell us where so we can update the theme for you Best regards, Yigit January 17, 2017 at 6:58 pm in reply to: Font Icons don't display on mobile #734913 YigitKeymaster Hey! Please refer to this post – http://kriesi.at/documentation/enfold/enable-cors/ Best regards, Yigit January 17, 2017 at 6:55 pm in reply to: Editor keeps on loading, not working #734911 YigitKeymaster Hey! They show up fine on my end, attached a screenshot in private content field. Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh Regards, Yigit January 17, 2017 at 6:37 pm in reply to: update theme #734898 YigitKeymaster Hi! You are welcome! :) For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/ And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/ For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :) Cheers! Yigit January 17, 2017 at 6:00 pm in reply to: (VERY URGENT) hide the horizontal navigation from product page #734876 YigitKeymaster Hi! Glad you figured it out! For future reference, if you would like to hide them completely, not only using CSS, you can add following code to Functions.php file in Appearance > Editor add_filter('avia_post_nav_entries','avia_remove_post_nav', 10, 1); function avia_remove_post_nav() { return false; } Cheers! Yigit January 17, 2017 at 5:59 pm in reply to: update theme #734875 YigitKeymaster Hey albertobarch, Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/. If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/ Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/ Best regards, Yigit January 17, 2017 at 5:57 pm in reply to: Masonry gallery image cropping #734872 YigitKeymaster Hi, Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file: .avia_desktop .av-hover-overlay-active .av-masonry-entry:hover .av-masonry-image-container, .avia_desktop .av-hover-overlay-active.av-caption-style-overlay .av-masonry-entry .av-masonry-image-container { background-position: 50% 0; } Best regards, Yigit January 17, 2017 at 5:53 pm in reply to: Problem after update to 3.8 #734867 YigitKeymaster Hi! I see. Can you please try contacting plugin authors as they should have better insight on what could be causing the issue? There is nowhere to add page titles or specific selectors to target your items to change title manually Best regards, Yigit January 17, 2017 at 5:45 pm in reply to: Icon font only works on Chrome #734861 YigitKeymaster Hi! Basilis provided following screenshot Best regards, Yigit January 17, 2017 at 5:41 pm in reply to: Icon font only works on Chrome #734859 YigitKeymaster Hey! Please try hard refreshing – http://wiki.scratch.mit.edu/wiki/Hard_Refresh I will ask my teammates to check your website on Windows Cheers! Yigit January 17, 2017 at 5:40 pm in reply to: Loading time of animated elements #734857 YigitKeymaster Hi! You are welcome! :) For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/ And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/ For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :) Cheers! Yigit January 17, 2017 at 5:39 pm in reply to: One-Page: Color section unexpectedly affects the output in responsive design. #734855 YigitKeymaster Hey! Sorry for the late reply! Can you please try adding following code to Quick CSS in Enfold theme options under General Styling tab @media only screen and (max-width: 767px) { .flex_column { width: 100% !important; margin-left: 0 !important; }} Regards, Yigit



	
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