Page 838 – Support | Kriesi.at – Premium WordPress Themes

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January 18, 2017 at 5:53 pm in reply to: Weird symbols when I click some pages of my website #735452

Yigit
Keymaster

Hey!

I removed and re-installed w3 Total Cache plugin via FTP and it worked. Please review your website now

Cheers!
Yigit

January 18, 2017 at 5:13 pm in reply to: Weird symbols when I click some pages of my website #735440

Yigit
Keymaster

Hey!

It does work when i rename plugins folder to deactivate all active plugins. Which is the latest plugin you installed?

Cheers!
Yigit

January 18, 2017 at 5:11 pm in reply to: Weird symbols when I click some pages of my website #735438

Yigit
Keymaster

Hi!

I thought you were making changes. I will access via FTP and look into it.
I will keep you updated here.

Best regards,
Yigit

January 18, 2017 at 5:10 pm in reply to: Mobile Menu not consistent from page to page #735437
Yigit
Keymaster
Hi,

I cannot reproduce the issue on my end. Can you please try adding following code to Quick CSS as well
```
@media only screen and (max-width: 767px) { 
.responsive #top .cart_dropdown {
    top: 66px;
}}
```
Best regards,
Yigit
January 18, 2017 at 5:08 pm in reply to: Enfold doesn't work properly in my ipad/iphone #735435

Yigit
Keymaster

Hey!

1- Please refer to this post – http://kriesi.at/documentation/enfold/menu-overlaps-logo-on-tablets/ and if that does not help, please see – http://kriesi.at/documentation/enfold/switching-to-mobile-menu-on-higher-resolutions/
2- Will look into this when your site loads properly.

Regards,
Yigit

January 18, 2017 at 5:07 pm in reply to: Posts issues (advanced layer editor) switching from a previous theme to Enfold #735432
Yigit
Keymaster
Hey Maria,

1- Example page does not load on my end. Have you changed the URL? If not, can you post the correct one once again?
2- We would recommend you to use default editor for your blog posts as using Advanced Layout Builder would not display all of your posts in the same layout.
3- Your site does not load. Will look into this one when it does :)
4- You can go to Enfold theme options > Advanced Styling and edit Strong tags or add following code to Quick CSS in Enfold theme options under General Styling tab
.main_color strong, .alternate_color strong { color: inherit !important; }

Edit for 3: Please add following code to Quick CSS in Enfold theme options under General Styling tab
```
.big-preview img {
    margin: auto;
}
```
Best regards,
Yigit
- This reply was modified 9 years, 1 month ago by Yigit.
January 18, 2017 at 5:03 pm in reply to: Textbox under Footer #735429

Yigit
Keymaster

Hi!

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Cheers!
Yigit

January 18, 2017 at 5:02 pm in reply to: Mailchimp pop-up newsletter doesn't work in any way #735428

Yigit
Keymaster

Hey Maria!

Have you referred to this post – http://kriesi.at/documentation/enfold/mailchimp-integration/?

Regards,
Yigit

January 18, 2017 at 4:58 pm in reply to: How to change Related Item Count on Blog Layout #735425

Yigit
Keymaster

Hi,

Can you please post FTP logins here privately as well so we can look into it?

Best regards,
Yigit

January 18, 2017 at 4:57 pm in reply to: i need text with all shortcodes #735424

Yigit
Keymaster

Hi,

Please contact your service provider and tell them that you get “Call to undefined function mb_strimwidth()” error. They should enable Multibyte String

Best regards,
Yigit

January 18, 2017 at 4:56 pm in reply to: LayerSlider warning message #735421

Yigit
Keymaster

Hi,

Have you tried de-activating all active plugins and try re-updating the theme via FTP and overwriting all files – kriesi.at/documentation/enfold/updating-your-theme-files/? If not, please do so.

Best regards,
Yigit

January 18, 2017 at 4:41 pm in reply to: Enfold Avia Template Save Feature Not Working #735414

Yigit
Keymaster

Hey!

@abparenteau Glad it is working fine now :) Let us know if you have any other questions or issues!

@stormwebdesign You are currently using an older version of the theme (3.8.2). Please update Enfold to the latest version 3.8.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Cheers!
Yigit

January 18, 2017 at 4:36 pm in reply to: i need text with all shortcodes #735412

Yigit
Keymaster

Hey arabcena!

I am not sure if i understood you correctly but you can turn on debugging mode – http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/ to see shortcodes on default editor and below Advanced Layout Builder

Cheers!
Yigit

January 18, 2017 at 4:33 pm in reply to: Enfold Hotel Blog #735409

Yigit
Keymaster

Hey!

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Cheers!
Yigit

January 18, 2017 at 4:23 pm in reply to: Enfold Hotel Blog #735403

Yigit
Keymaster

Hi!

Since it is a simple blog post, it does not have any shortcodes. You can simply place the image as featured image and copy the post content :)

Best regards,
Yigit

January 18, 2017 at 4:20 pm in reply to: Gallery images #735397
Yigit
Keymaster
Hi,

You had some errors in your custom CSS code. I fixed them and then gave unique ID to your color section and added following code to Quick CSS
```
@media only screen and (max-width: 1024px) and (min-width: 768px) {
#awards .flex_column {
    width: 29%;
}
#awards .flex_column:nth-child(4), #awards .flex_column:nth-child(9) {
    margin-left: 0;
}}
@media only screen and (max-width: 767px) {
#awards .flex_column {
    width: 50%!important;
}}
```
Please review your website now

Best regards,
Yigit
January 18, 2017 at 4:11 pm in reply to: Enfold Avia Template Save Feature Not Working #735390

Yigit
Keymaster

Hey!

@stormwebdesign Can you please start a new thread and attach temporary admin logins in private content field? If you post them here, they will be visible to creator of this thread as well

Cheers!
Yigit

January 18, 2017 at 4:02 pm in reply to: Weird symbols when I click some pages of my website #735386

Yigit
Keymaster

Hi!

That is weird. Can you please try de-activating all active plugins and check if that helps?

Cheers!
Yigit

January 18, 2017 at 4:00 pm in reply to: Textbox under Footer #735384

Yigit
Keymaster

Hi!

Please consider using a plugin such as this one – https://www.advancedcustomfields.com/ and then use a child theme – http://kriesi.at/documentation/enfold/using-a-child-theme/ and edit footer.php file and choose to display your field in the footer.

Best regards,
Yigit

January 18, 2017 at 3:58 pm in reply to: sidebar on a specific category #735383

Yigit
Keymaster

Hi!

Please consider using a plugin such as this one – https://wordpress.org/plugins/widget-logic/

Cheers!
Yigit

January 18, 2017 at 3:52 pm in reply to: Switch to burger menu early #735379

Yigit
Keymaster

Hey!

Not at all! Let us know if you have any other questions or issues!

Best regards,
Yigit

January 18, 2017 at 3:29 pm in reply to: Weird symbols when I click some pages of my website #735363

Yigit
Keymaster

Hi!

I clicked almost every tag in footer, “romantic gateways” and “blog” but it just does not happen on my end. Can you please try checking your site in another browser? Maybe a browser add-on you are using causing the issue

Cheers!
Yigit

January 18, 2017 at 3:27 pm in reply to: Textbox under Footer #735361

Yigit
Keymaster

Hey!

Can you please post a screenshot and show the changes you would like to make? You can upload your screenshots on imgur.com or Dropbox public folder and post the links here

Regards,
Yigit

January 18, 2017 at 3:15 pm in reply to: Switch to burger menu early #735354

Yigit
Keymaster

Hi!

You had a small error in your comment in Quick CSS. I fixed it. Please review your website now

Regards,
Yigit

January 18, 2017 at 3:13 pm in reply to: Re Installing Enfold with Errors #735351

Yigit
Keymaster

Hey!

We do not have a tip jar. If you would consider reviewing Enfold on ThemeForest, we would be happy :)
Let us know if you have any other questions or issues!

Best regards,
Yigit

January 18, 2017 at 3:11 pm in reply to: API Keys #735349

Yigit
Keymaster

Hey!

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Cheers!
Yigit

January 18, 2017 at 3:09 pm in reply to: How to remove line from menu #735347
Yigit
Keymaster
Hey DROR,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.rtl .avia-menu.av_menu_icon_beside { border: none; }
```
Best regards,
Yigit
January 18, 2017 at 3:08 pm in reply to: Sub Menu text #735344

Yigit
Keymaster

Hey!

Not at all!
Let us know if you have any other questions or issues :)

Cheers!
Yigit

January 18, 2017 at 3:07 pm in reply to: Weird symbols when I click some pages of my website #735342

Yigit
Keymaster

Hey Maria,

Can you please post a link to an example page where we can see the issue? I checked some of your posts tag pages etc. but could not reproduce the issue

Regards,
Yigit

January 18, 2017 at 2:45 pm in reply to: Editor keeps on loading, not working #735330

Yigit
Keymaster

Hey!

Glad it is working fine now!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Cheers!
Yigit
Author

Posts

Viewing 30 posts - 25,111 through 25,140 (of 82,620 total)

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